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"FANTASTIC STAY.........very nice staff......I had a great stay.I would recommend to my Friends and stay again. " More

By gail m. on Sun 25 Oct 2015

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Hotel Description

Our customers tell us that they enjoy the helpful staff at whala!beach. During your stay, you're just a quick walk from El Arenal Beach. Free WiFi in public areas, 4 outdoor pools and a restaurant are available. Built in 1960, this 3-star hotel has 325 rooms over 11 floors. All rooms offer free WiFi and balconies.

  • Air-conditioned rooms with balconies, satellite TV and hairdryers
  • Free WiFi
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the 4 outdoor pools
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Guests speak favourably about the breakfast and the beach
  • Steps from El Arenal Beach and 13 minutes by car from Palma Aquarium

Standard Double Room, Balcony

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£63* Per night/room 24 Jun - 25 Jun

Apartment, 1 Bedroom (Triple)

Bed Count 3 Single Beds Maximum Occupancy 3 Max

Single Room, Balcony

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Apartment, 1 Bedroom (Double)

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Apartment, 1 Bedroom (2 adults + 2 children)

Bed Count 4 Single Beds Maximum Occupancy 4 Max

Apartment, 1 Bedroom (Quadruple)

Bed Count 4 Single Beds Maximum Occupancy 4 Max

whala!beach ratings based on 51 verified reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for whala!beach

Everyone (18) Couples (10) Family (7) Other (5) Friends (10)
2 out of 5

Only good thing about this hotel is location

Pros: Location
Cons: Security system, breakfast and free wifi.
The location is great. The beach just step away from the hotel. Close to shop and restaurant. Easy access to the airport only 20 mins. Everything else is just average or poor. The hotel doesn't provide free wifi and the charge is pricey. TV in the room doesn't have a remote control. You have to pay deposit to use remote control and most of them are Spanish. There is no fridge in the room while the weather is so hot! The breakfast is the same every morning while we stayed for 5 days. Nothing changed on the menu. Day staffs are friendly and helpful but the night staffs and security guards just rude. The most stupid I found is the wristband. All guests had to wear the wristband 24hrs during stay in this hotel. It just not very uncomfortable and itchy . I had a bit of rash on my wrist. I took it off one night coz we went out to a nice restaurant. The security guards didn't let us in even though we showed them the wristband that we took it off. The staff was so rude and told us off. This is just so ridiculous. I know that they try to provide safety for guests but they should find others ways. I would say this is a 2 star hotel not 3.

Posted by , from london on 27 Aug 2017

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1 out of 5

Only good thing was hotel close to beach

Arrived at hotel 2 single beds one higher than the other no power points worked hairdryer did not work, air-conditioning was so noisy, food disgusting, had to drink from plastic tumblers I certainly wound not recommended this hotel, the price we paid was not worth the standard of service received

Posted by , from Scotland on 10 Sep 2016

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5 out of 5

Fantastic stay

FANTASTIC STAY.........very nice staff......I had a great stay.I would recommend to my Friends and stay again.

Posted by on 25 Oct 2015

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4 out of 5

very Good

everything was good , specially location. only problem that , they dont have any special food for vegetarian , a part of that everything was great in this hotel

Posted by on 9 May 2014

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2 out of 5

To far Formula downtown

The lifts were out of Rover in same Time. The breakfast was excellent.

Posted by on 2 May 2013

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4 out of 5

Posted by on 29 Oct 2019

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Comment from Hotel Management

14 Nov 2019 by Management

Dear guest, Thank you for rating Whala!beach. We are pleased to see that you enjoyed your time with us. We hope to have the opportunity to receive you again in the future. Kind regards, Management Whala!beach

2 out of 5
Putzteam sehr schlecht.! Betten gemacht und wieder raus.. Badezimmer nicht geputzt, nicht gewischt worden. Einfach gar nichts. Kommen eifach ins Zimmer rein obwohl man noch da ist. Der Aufzug war am ersten Tag kaputt, die restlichen tagen musste man über 5-7 min Warten bis man rauf oder runter kommt. Für so ein grosses Hotel ist ein Aufzug einfach zu wenig ( 4-5 Personen haben platz). Frühstück: Keine Abwechslung, jeden tag das gleiche.. Brot war meistens leer, mussten immer lange warten bis das Personal wieder auffüllte. Im Speisesaal war die Klima immer an.. wir müssten mit Pullover und Jeans da rein damit man beim essen nicht friert. Der ganze Aufenthalt war für uns sehr enttäuschend !

Posted by on 13 Oct 2019

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Comment from Hotel Management

17 Oct 2019 by Management

Dear guests, Thank you for taking your time in writing your comments regarding your stay at Whala!beach. We have noted down everything you have pointed out and will look into each issue in order to improve for the future. We apologize if anything that you have explained could of caused you any inconveniences and hope that you were able to enjoy something of the hotel. Kind regards, Management Whala!beach

3 out of 5

Posted by on 20 Sep 2019

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Comment from Hotel Management

24 Sep 2019 by Management

Dear guest, Thank you for writing our hotel a review. We are very happy to see that you enjoyed your time with us. We hope to reveive you again in the future. Kind regards, Management Whala!beach

4 out of 5

Posted by on 27 Jul 2019

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Comment from Hotel Management

2 Aug 2019 by Management

Dear guest, Thank you for choosing Whala!beach for your holiday and for taking your time in rating our hotel. We are happy to hear that you enjoyed you time here. We hope to have the opportunity to welcome you again in the future. Kind regards, Management Whala!beach

4 out of 5

Posted by on 9 Jun 2019

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Comment from Hotel Management

18 Jun 2019 by Management

Dear guest, Thank you for taking your time in reviewing our hotel. We are happy to see that you enjoyed your time at Whala!beach. Kind regards, Management Whala!beach

Renovations + Closures

This property is closed from 15 March 2020 to 31 May 2020 (dates subject to change).

All-inclusive Details

All-inclusive room rates at whala!beach are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • Buffet meals, snacks and local beverages included
  • Number or type of beverages is limited at one or more venues

Not included

  • Airport transfers
  • Gratuities

  • Food and beverage restrictions apply
  • One or more venues limit beverages
  • All meals served buffet style
  • Local beverages and soft drinks only
  • Additional gratuities accepted
  • Airport transfers not included
  • Gratuities not included

Property Features

Some rates at whala!beach are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Whala!beach offers its guests 4 the outdoor swimming pools and a kids' pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. WiFi is free in public spaces. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly whala!beach. A complete renovation of whala!beach was completed in April 2018. This 3-star Playa de Palma hotel is smoke free.

  • 1 building
  • 325 guestrooms or units
  • 11 levels
  • Built in 1960
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools -4
  • Children's pool
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Palma de Mallorca (PMI) (9.5 km / 5.9 mi)
  • Parking:

Room Amenities

Whala!beach offers 325 forms of air-conditioned accommodation with a hairdryer. Rooms open to balconies. Satellite televisions are provided. Bathrooms include a shower. This Playa de Palma hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Private balcony
  • Television
  • Satellite channels
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10 AM.

Whala!beach has a restaurant serving breakfast, lunch and dinner.

Nearby Activities

4 the outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

All-inclusive room rates include a maximum of 3 free alcoholic drinks per customer during each meal service due to local laws. More alcoholic drinks are available to purchase.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at whala!beach

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • Staffed front desk
  • No rollaway/extra beds available
  • No pets or service animals allowed
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 7 for adults and EUR 3.5 for children (approximately)
  • In-room safe fee: EUR 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • whala beach Hotel Playa de Palma
  • whala beach Playa de Palma
  • whala beach Hotel
  • whala beach
  • whala!beach Hotel
  • whala!beach Playa de Palma
  • whala!beach Hotel Playa de Palma

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.