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Superior Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
£142* Per night/room 18 Dec - 19 Dec

Premium Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room, Ocean View

Bed Count 1 King Bed Maximum Occupancy 8 Max

Hotel Description

Our customers tell us they can't get enough of Allegro Playacar - All Inclusive's great location. During your stay, you're just a quick walk from Piste Cyclable sur Paseo Xaman-Ha. Features include free breakfast, free WiFi in public areas and free self-parking.

  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at Topaz, a buffet restaurant that serves international cuisine
  • Take a swim in the 3 outdoor pools
  • Services include a kids' club, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and basketball
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute drive from Quinta Avenida and a few minutes from Playa del Carmen Main Beach

Allegro Playacar - All Inclusive ratings based on 3 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Allegro Playacar - All Inclusive

Everyone (2) Couples (1)
1 out of 5

Posted by on 15 Feb 2022

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4 out of 5
Sejour du 11 janvier au 20 janvier Hotel magnifiqie tres propre tres bien situé. Les pieds dans l eau. Plage a perte de vue ! A 15 min a pieds du centre de Playa Del Carmen, 5 eme avenue (boutiques, restaurants, bars...) Tous les

Posted by on 21 Jan 2019

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Comment from Hotel Management

23 Jan 2019 by Community Manager

Merci d'avoir pris le temps de nous faire part de vos commentaires sur vos vacances. Les commentaires de nos clients nous donnent l’opportunité de voir notre hôtel à travers leurs yeux, nous donnant une idée de tout service susceptible d’être amélioré afin d’augmenter la satisfaction du séjour de nos futurs clients parmi nous. Nous sommes donc reconnaissants du Je passe du temps à partager une critique de son expérience personnelle à l’hôtel. Nous espérons que vous nous donnerez la possibilité de vous accueillir à nouveau à l'hôtel. Bien à vous!

5 out of 5

super hotel

Nourriture de qualité, choix de boisson très large. Personnel toujours souriant et désireux de rendre votre séjour agréable. Nous avons fêté nos 5 ans là bas, sans que nous demandions quoi que ce soit, une bouteille de pétillant avec des fraises enrobées de chocolat nous ont été offerts et apportés en chambre. On reviendra sans aucun doute et n'hésiterons pas à le recommander.

Posted by on 12 May 2014

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About the Allegro Playacar - All Inclusive

Location Lote Hotelero No. 7, Playa del Carmen, QROO 77710

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All meals, snacks and select beverages included

Activities and facilities/equipment
All non-motorised water sports are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkelling

Land activities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics

Entertainment

  • On-site entertainment and activities

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorised water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkelling excursions
  • Tennis lessons
  • Tennis racquets
  • Premium food items
  • Premium/non-domestic alcoholic beverages
  • Room service
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

  • Kayaking included
  • Sailing included
  • Taxes included
  • Premium/imported alcoholic beverages not included
  • Premium food items not included
  • Tennis included
  • Volleyball included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkelling excursions not included
  • Scuba diving certification not included
  • Motorised water sports not included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transport to off-site activities not included
  • Off-site tours not included
  • Room service not included
  • Scuba diving lessons not included
  • Aerobics classes/lessons included
  • Tennis rackets not included
  • Tennis lessons not included
  • On-site entertainment and activities included
  • Gratuities included
  • Local non-alcoholic beverages and soft drinks included
  • All meals included
  • Surcharge for premium or imported alcoholic beverages
  • All non-motorised water sports included
  • Snorkelling included

Property Features

Allegro Playacar - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Allegro Playacar - All Inclusive offers its guests 3 outdoor swimming pools, an outdoor tennis court, a fitness centre, and a children's pool. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. Free breakfast is served daily. Public spaces have free WiFi. Spa services, a terrace, and a free kid's club are also featured at the family-friendly Allegro Playacar - All Inclusive. Self parking is free. A complete renovation of Allegro Playacar - All Inclusive was completed in December 2016. This 3.5-star Playa del Carmen property is smoke free.

  • 286 guestrooms or units
  • 2 levels
  • 38 buildings
  • 5 dining venues
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • On-site shopping
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Playground on site

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Allegro Playacar - All Inclusive offers 286 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include a shower, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in December 2016.

  • Private balcony or patio
  • Stocked minibar (free)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Exterior corridor access
  • Climate control
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 10 AM.

Topaz – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

O Sole Mio – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required.

Cielito lindo – Overlooking the pool, this restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required.

Snack and grill – Overlooking the pool, this buffet restaurant specialises in local and international cuisine and only serves lunch. Open daily.

Fuji – This restaurant specialises in sushi and only serves dinner. Reservations are required.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Ecotours on site
  • Playground on site
  • Golfing nearby
  • Parasailing nearby
  • Basketball on site
  • Scuba diving on site
  • Beach volleyball on site
  • Kayaking on site

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Masks are available for guests
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • LGBTQ friendly
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: MXN 28.87 per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • All Inclusive Allegro Playacar
  • Allegro Playacar All Inclusive All-inclusive property
  • Allegro Playacar
  • Allegro Playacar All Inclusive
  • Playacar Allegro
  • Allegro Playa Del Carmen
  • Allegro Playacar Occidental
  • Allegro Playacar Riviera Maya/Playa Del Carmen, Mexico
  • Occidental Allegro Playacar Hotel Playa Del Carmen
  • Occidental Playacar
  • Playa Del Carmen Allegro
  • Allegro Playacar Resort All Inclusive Playa del Carmen
  • Allegro All Inclusive All-inclusive property
  • Allegro Playacar Playa del Carmen
  • Allegro Playacar All Inclusive Playa del Carmen
  • Allegro Playacar - All Inclusive Playa del Carmen
  • Allegro Playacar - All Inclusive All-inclusive property

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Globe
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.