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4.8 out of 5

"We stayed over Christmas and New Year and had a fantastic time. No complaints, excellent service and facilities! " More

By a verified traveller on Tue 02 Jan 2018

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Hotel Description

Our customers tell us they enjoy Hotel Riu Tequila - All Inclusive's central location. During your stay, you'll be within walking distance of Paseo del Carmen. Free breakfast, free WiFi in public areas and free self-parking are available. This 3.5-star resort has 630 rooms over 3 floors. Enjoy your stay with amenities like free WiFi and a balcony in each room.

  • Air-conditioned rooms with balconies, flat-screen TVs and minibars
  • Free buffet breakfast served daily
  • Free WiFi
  • Free uncovered self-parking
  • The 5 restaurants, swim-up bar and poolside bar offer choices for drinking and dining
  • Take a swim in the 4 outdoor pools
  • Indulge with body treatments, body wraps or massages at Renova SPA
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a health club, a sauna and sailing
  • Guests speak favourably about the overall condition of the property and the central location
  • 12 minutes by car from Quinta Avenida and 13 minutes from Xplor Theme Park
  • Free beach shuttle service

Standard Europe

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Junior Suite

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Habitacion Doble Mexico

Bed Count 1 Single Bed Maximum Occupancy 4 Max

Junior Suite Mexico

Bed Count 1 Single Bed Maximum Occupancy 4 Max

Junior Suite (B2C)

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Double Room (B2C)

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Hotel Riu Tequila - All Inclusive ratings based on 4 verified reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Riu Tequila - All Inclusive

Everyone (4)
5 out of 5

Posted by on 5 Dec 2019

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5 out of 5

Amazing hotel and service

We stayed over Christmas and New Year and had a fantastic time. No complaints, excellent service and facilities!

Posted by , from uk on 2 Jan 2018

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5 out of 5

Posted by on 25 Nov 2019

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4 out of 5
Ruoka yllättävän hyvää. Erikoisravintoiloiden tarjonta ja palvelu mainiota.

Posted by , from turku on 2 Feb 2018

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Renovations + Closures

This property is closed from 28 March 2020 to 31 May 2020 (dates subject to change).

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • In-room minibar (all beverages included)
  • In-room spirit dispensers

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkelling
  • Windsurfing

Land activities
  • Fitness facilities
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Water fitness

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • On-site entertainment and activities
  • Access to on-site clubs
  • On-site live performances

Not included

  • Golf green fees
  • Motorised water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkelling excursions
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

  • Kayaking included
  • Access to on-site clubs included
  • Sailing included
  • Windsurfing included
  • Taxes included
  • Buffet and à la carte dining
  • Fitness facilities included
  • Water fitness classes/lessons included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkelling excursions not included
  • Scuba diving certification not included
  • Motorised water sports not included
  • All available beverages included
  • Golf green fees not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transport to off-site activities not included
  • Off-site tours not included
  • Aerobics classes/lessons included
  • On-site entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Minibar (all beverages included)
  • In-room liquor dispensers
  • All on-site activities, facilities and equipment included
  • All non-motorised water sports included
  • On-site live performances included
  • Snorkelling included

Property Features

Hotel Riu Tequila - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Hotel Riu Tequila - All Inclusive offers its guests a full-service spa, 4 the outdoor swimming pools, a health club, and a sauna. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and A swim-up bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A kids' pool, a nightclub, and a free kid's club are also featured at the family-friendly Hotel Riu Tequila - All Inclusive. Free self parking is available. A complete renovation of Hotel Riu Tequila - All Inclusive was completed in June 2018. Smoking is allowed in designated areas at this Art Deco Playa del Carmen resort.

  • 630 guestrooms or units
  • 3 levels
  • 5 dining venues
  • 5 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Bar by the pool
  • Swim-up bar
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools -4
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (60.5 km / 37.6 mi)
  • Property shuttles: Free beach shuttle
  • Parking: Free self parking

Room Amenities

Hotel Riu Tequila - All Inclusive offers 630 forms of accommodation with minibars and laptop-compatible safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony
  • Minibar
  • Flat-screen television
  • Satellite channels
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Climate control
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.

Rosa Roja – This buffet restaurant serves breakfast, lunch and dinner.

Bamboo – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.

Rinascita – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.

Black Cow – On-site steakhouse. Open daily.

Beach Club – This buffet restaurant serves lunch, dinner and light fare. Reservations are required. Open daily.

Nearby Activities

4 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Playground on site
  • Golfing nearby
  • Fitness classes on site
  • Sailing on site
  • Beach volleyball on site
  • Golf lessons available nearby
  • Kayaking on site
  • Windsurfing on site
  • Scuba diving nearby

Spa Services

Renova SPA has 2 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Number of treatment rooms 2
  • Minimum age to access spa is 18
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 7:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Hotel Riu Tequila - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old.

  • Debit cards not accepted
  • No pets or service animals allowed
  • Staffed front desk

Hotel Names

  • Riu Tequila
  • Riu Tequila All Inclusive
  • Riu Tequila All Inclusive Playa del Carmen
  • Riu Tequila Playa del Carmen
  • Tequila Riu
  • ClubHotel Riu Tequila Riviera Maya/Playa Del Carmen, Mexico
  • Hotel Riu Tequila
  • Riu Clubhotel Tequila Hotel
  • Riu Tequila Mexico
  • Hotel Riu Tequila Riviera Maya/Playa Del Carmen, Mexico
  • Clubhotel Riu Tequila
  • Rui Tequila
  • Hotel Riu Tequila All Inclusive Playa del Carmen
  • Hotel Riu Tequila All Inclusive
  • Riu Tequila Inclusive Carmen
  • Hotel Riu Tequila - All Inclusive Playa del Carmen
  • Hotel Riu Tequila - All Inclusive All-inclusive property

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.