30 Sep 2018 by Jorge Ducoing
Dear Anonymous, Thank you for your five-star review. We really do appreciate our guests taking the time to leave us their reviews. Best regards, Jorge Ducoing General Manager Hotel Xcaret México
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Food and beverages
Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive offers its guests a full-service spa, 10 the outdoor swimming pools, an outdoor tennis court, and a waterslide. There are 12 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 8 bars/lounges. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. A kids' pool, a 24-hour fitness centre, and spa services are also featured at the luxury Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive. A roundtrip airport shuttle (available 24 hours) and A theme park shuttle are free. Valet parking is free. This 5-star Playa del Carmen resort is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Free valet parking
Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive offers 900 forms of air-conditioned accommodation with iPads and free minibar items. Rooms open to balconies or patios. This individually decorated accommodation has separate living rooms. Pillowtop beds feature Egyptian cotton sheets. A pillow menu is available. 55-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries. This Playa del Carmen resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests are served a free full breakfast daily from 7:00 AM to noon.
CHIBALI – Overlooking the pool, this family restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. A children's menu is available.
LA CANTINA – This restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
XIN GAO – This fine-dining restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.
LA TRAJINERA – This beachfront restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
MERCADO LA MERCED – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
24-hour room service is available.
10 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a waterslide and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the property's full-service spa, MULUK SPA. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.
Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.