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Suite

Bed Count 2 Full Beds Maximum Occupancy 2 Max
£242* Per night/room 2 Oct - 3 Oct

Superior Suite, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Superior Suite

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Villa

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Superior Suite, Ocean View, Corner

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Suite, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

The spacious rooms at Iberostar Grand Paraiso Adults Only - All Inclusive get good marks from our customers. During your stay, you'll be close to El Manglar Golf Course. Free breakfast, free WiFi in public areas and free valet parking are available. This 5-star resort has 310 rooms over 3 floors. Each room includes amenities such as free WiFi and indoor hot tubs.

  • Air-conditioned rooms with indoor private hot tubs, free minibar items and furnished balconies or patios
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking
  • Enjoy Italian cuisine while dining at Venecia
  • Take a swim in the indoor and 2 outdoor pools
  • Indulge with facials, manicures and pedicures or Swedish massages at Spa Sensations
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a golf course, tennis courts and a health club
  • Guests speak favourably about the size of the guestrooms and the pool
  • 6 minutes by car from El Manglar Golf Course and 10 minutes from Maroma Beach

About the Iberostar Grand Paraiso Adults Only - All Inclusive

Location Ctra. Chetumal - Puerto Juárez, Km. 309, Playa del Carmen, QROO 77710

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • À la carte meals and snacks included
  • Room service during certain hours

Activities and facilities/equipment
All non-motorised water sports are included.

Land activities

  • Fitness facilities
  • Tennis
  • Tennis lessons
  • Access to on-site golf course
  • Use of golf cart

Lessons/classes/games
  • Aerobics
  • Pilates

Entertainment

  • On-site entertainment and activities
  • Access to on-site nightclubs
  • On-site live performances
  • Theme parties

Not included

  • Use of golf equipment

  • Access to on-site nightclubs included
  • Golf - use of golf cart included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Taxes included
  • On-site entertainment and activities included
  • Buffet and à la carte dining
  • Gratuities included
  • Additional gratuities accepted
  • Fitness facilities included
  • Tennis included
  • Use of golf equipment not included
  • Tennis lessons included
  • Room service during certain hours
  • Golf included
  • All non-motorised water sports included
  • On-site live performances included
  • Theme parties included

Property Features

Iberostar Grand Paraiso Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Summer fun is a breeze at Iberostar Grand Paraiso Adults Only - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools and enjoy a treatment at the full-service spa. Free breakfast is available daily. There are 6 restaurants on site. You can enjoy a drink at one of the bars, which include A beach bar and A swim-up bar. WiFi is free in public spaces. This all-inclusive property also offers a health club, a steam room and a garden. Free valet parking is available. This 5-star Playa del Carmen property is smoke free.

  • 310 guestrooms or units
  • 3 levels
  • 6 dining venues
  • 37835 sq ft of conference space
  • 3515.00 sq. m of conference space
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Parking: Free valet parking

Room Amenities

Iberostar Grand Paraiso Adults Only - All Inclusive offers 310 forms of air-conditioned accommodation with indoor private hot tubs and iPod docking stations. Rooms open to furnished balconies or patios. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and DVD players. Coffee/tea makers and free minibar items are provided. Bathrooms include a combined bath/shower unit with a jetted bath, bathrobes, slippers and complimentary toiletries. This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private indoor hot tub
  • Private balcony or patio (furnished)
  • Jetted bath
  • Stocked minibar (free)
  • iPod dock
  • Flat-screen television
  • Satellite channels
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Combined shower/bath
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Venecia – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required.

Haiku – This restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required.

Bella Vista – This buffet restaurant serves breakfast and dinner.

Tonis Surf and Turf – This restaurant specialises in international cuisine and only serves dinner. Reservations are required.

La Brisa – This restaurant specialises in Mexican cuisine and only serves lunch. Reservations are required.

Nearby Activities

Guests can play rounds at the 18-hole golf course. 2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site
  • Tennis lessons on site
  • Kayaking on site
  • Windsurfing on site
  • Parasailing on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Beach yoga on site
  • Ecotours nearby
  • Sailing on site
  • Scuba diving on site

Spa Services

Spa Sensations has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily.

  • Number of treatment rooms 6
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Iberostar Grand Paraiso Adults Only - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, debit cards and cash

This property uses eco-friendly cleaning products

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses eco-friendly cleaning products. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global).

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Masks are available for guests
  • Gloves are available for guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Minimum guest age is 18
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Iberostar Grand Hotel Paraiso All Inclusive Playa del Carmen
  • Iberostar Grand Paraiso Playa del Carmen
  • Iberostar Grand Paraiso All Inclusive Playa del Carmen
  • Iberostar Grand Paraiso All Inclusive
  • Iberostar Grand Paraiso All Inclusive Playa del Carmen
  • Iberostar Grand Paraiso All Inclusive All-inclusive property
  • All-inclusive property Iberostar Grand Paraiso All Inclusive
  • Iberostar Grand Hotel Paraiso All Inclusive
  • Iberostar Paraiso Inclusive

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

This property has signed the UNESCO Sustainable Tourism Pledge.

  • UNESCO sustainable tourism pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.