94.0% Based on 7389 reviews TripAdvisor traveller rating 5 out of 5

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Hotel Description

Our customers tell us they enjoy Iberostar Grand Paraiso Adults Only - All Inclusive's good location. During your stay, you'll be close to Maroma Beach. You'll find features such as free breakfast, free WiFi in public areas and free valet parking. This 5-star resort has 310 rooms over 3 floors. All rooms offer free WiFi and jetted tubs.

  • Air-conditioned rooms with balconies, jetted bathtubs and iPod docking stations
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Italian cuisine while dining at Venecia
  • Take a swim in the indoor and 2 outdoor pools
  • Indulge with body treatments, manicures and pedicures or facials at Spa Sensations
  • Services include concierge services, a porter and wedding services
  • On-site recreation includes a golf course, tennis courts and a health club
  • Guests have good things to say about the accommodation, from cleanliness and comfy beds to overall comfort and nice bathrooms
  • 12 minutes by car from Maroma Beach and 14 minutes from Tres Rios Ecopark

Honeymoon Villa

Bed Count 2 Double Beds Maximum Occupancy 2 Max
£316* Per night/room 19 Aug - 20 Aug

Suite Ocean front Superior Corner

Bed Count 2 Double Beds Maximum Occupancy 2 Max

Suite Ocean Front Superior

Bed Count 2 Double Beds Maximum Occupancy 2 Max

Suite Ocean Front Corner

Bed Count 2 Double Beds Maximum Occupancy 2 Max

Suite Star Prestige

Bed Count 2 Double Beds Maximum Occupancy 2 Max

Suite Pool View Superior

Bed Count 2 Double Beds Maximum Occupancy 2 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

94.0% of guests recommend out of 7389 reviews

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About the Iberostar Grand Paraiso Adults Only - All Inclusive

Location Ctra. Chetumal - Puerto Juárez, Km. 309, Playa del Carmen, QROO 77710

All-inclusive Details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • Meals, snacks and beverages included

Activities and facilities/equipment
Land activities

  • Fitness facilities
  • Tennis
  • Tennis lessons
  • Volleyball
  • Access to on-site golf course

Lessons/classes/games
  • Aerobics
  • Pilates

  • Food and beverage restrictions apply
  • Volleyball included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Taxes included
  • Tennis lessons included
  • Gratuities included
  • Golf included
  • Fitness facilities included
  • Tennis included

Property Features

Iberostar Grand Paraiso Adults Only - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Summer fun is a breeze at Iberostar Grand Paraiso Adults Only - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 2 the outdoor swimming pools and enjoy a treatment at the full-service spa. Free breakfast is served daily. There are 6 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at the swim-up bar. Public spaces have free WiFi. This all-inclusive resort also offers a health club and a steam room. Free self parking and valet parking are available. This 5-star Playa del Carmen resort is smoke free.

  • 310 guestrooms or units
  • 3 levels
  • 6 dining venues
  • Buffet breakfast (free)
  • Nightclub
  • Bar by the pool
  • Swim-up bar
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Front desk (24 hours)
  • Staff members are multilingual
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (37.5 km / 23.3 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Iberostar Grand Paraiso Adults Only - All Inclusive offers 310 forms of air-conditioned accommodation with iPod docking stations and DVD players. Rooms open to balconies. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a jetted bath, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Private balcony
  • Jetted tub
  • iPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • DVD player
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Venecia – This restaurant specialises in Italian cuisine and only serves dinner.Reservations are required.

Haiku – This restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required.

Bella Vista – This buffet restaurant serves breakfast and dinner.

Tonis Surf and Turf – This restaurant specialises in international cuisine and only serves dinner. Reservations are required.

La Brisa – This restaurant specialises in Mexican cuisine and only serves lunch. Reservations are required.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. 2 the outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Pilates classes on site
  • Golf lessons on site
  • Golfing on site
  • Basketball on site
  • Scuba diving on site
  • Tennis lessons on site
  • Volleyball on site
  • Kayaking on site
  • Yoga classes/instruction on site
  • Parasailing on site

Spa Services

Spa Sensations has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam. A variety of treatment therapies are provided, including thalassotherapy.

  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Thalassotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: MXN 20 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Iberostar Grand Hotel Paraiso All Inclusive Playa del Carmen
  • Iberostar Grand Paraiso Playa del Carmen
  • Iberostar Grand Paraiso All Inclusive Playa del Carmen
  • Iberostar Grand Paraiso All Inclusive
  • Iberostar Grand Paraiso All Inclusive Playa del Carmen
  • Iberostar Grand Paraiso All Inclusive All-inclusive property
  • All-inclusive property Iberostar Grand Paraiso All Inclusive
  • Iberostar Grand Hotel Paraiso All Inclusive
  • Iberostar Paraiso Inclusive

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.