"Best bit is the location, close to the beach and the main street, bus station and ferry terminal. No parking though if you come with a car. Nice rooft ... " More
28 Apr 2020 by Araceli Hernández
Querido Embajador Anonymous, Es fundamental para nosotros sus comentarios, ya que no ayudan a crecer diariamente. estamos trabajando arduamente en las mejoras para nuestros Embajadores, es por eso que lo invito a darnos una segunda oportunidad en cualquiera de nuestros destinos de Xperience Hotels. Saludos Cordiales
You can enjoy a drink at the pool bar. Free breakfast is available daily. WiFi is free in public spaces. An outdoor pool, a rooftop terrace, and spa services are also featured at the boutique Illusion Boutique Hotel By BFH. This 3.5-star Playa del Carmen hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Illusion Boutique Hotel By BFH offers 45 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Cable televisions are provided. Bathrooms include a shower, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.
Guests are served a free continental breakfast daily from 7:00 AM to 11:30 AM.
Room service is available.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
This property's beach club is 600 yards (550 metres) away.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.
