Skip to main content
Beginning of main content

Enter dates to see availability

Hotel Description

Our customers tell us that they enjoy the helpful staff at Ocean Riviera Paradise All Inclusive. During your stay, you'll be close to Quinta Avenida. You'll find features such as free WiFi in public areas and free self-parking, plus 5 outdoor pools. Built in 2016, this 4-star resort has 974 rooms over 4 floors. Each room includes amenities such as free WiFi and a deep-soaking bathtub.

  • Air-conditioned rooms with free minibar items, deep-soaking bathtubs and sofa beds
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at Blue Moon, one of the property's 11 restaurants and 10 bars/lounges
  • Splash around at the free water park or swim in the 5 outdoor pools
  • Treat yourself to body treatments, hot stone massages or reflexology at Despacio
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes 3 outdoor tennis courts, a fitness centre and basketball
  • Guests speak favourably about the breakfast and the family-friendly amenities
  • 8 minutes by car from El Camaleon Mayakoba Golf Course and 13 minutes from Grand Coral Golf Riviera Maya

Junior Suite Standard

Bed Count 1 King Bed Maximum Occupancy 3 Max
£169* Per night/room 1 Jul - 2 Jul

Privilege Junior Suite Garden View

Bed Count 2 Double Beds Maximum Occupancy 3 Max

Eden Junior Suite Pool View

Bed Count 2 Double Beds Maximum Occupancy 4 Max

PRIVILEGE JUNIOR SUITE SWIM UP

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite Standard NRF

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite (Eden Junior Suite Rooftop)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ocean Riviera Paradise All Inclusive ratings based on 1 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Ocean Riviera Paradise All Inclusive

Couples (1)
4 out of 5
Dieses Hotel hat uns sehr gut gefallen! Das Zimmer ist gross und schön eingerichtet, der Garten und die Pools sauber und sehr gepflegt. Das Essen was exzellent und sehr abwechslungsreich. Sehr freundliches und schnelles Personal, die auf jeden Wunsch der Hotelgäste eingingen. Was uns weniger gut gefallen hat war der Strand der leider zu viel Algen hatte und auch vereinzelt Steine im Meer, bei denen man aufpassen musste, sonst machte man sich schnell weh. Dies kann aber sein weil wir im August dort waren.. wir haben mitbekommen, dass wenn man im Dez geht der Strand viel schöner ohne Algen und Steine ist. Viele nervige Massage Leute die einen 20x am Tag fragten, ob man eine Massage für 30$ möchte. Da die Anlage des Hotels sehr gross ist, muss man sich darauf gefasst machen einige Schritte mehr zu machen als man es sich im Urlaub gewohnt ist. Ich würde das Hotel aber auf jeden Fall weiter empfehlen, jedoch nicht mehr im August.

Posted by on 24 Aug 2019

Was this review helpful to you?
Comment from Hotel Management

11 Sep 2019 by Ocean Riviera Paradise Management

Dear guest, Thank you very much for your helpful review. It is a pleasure to read that you had an excellent experience and we look forward to welcome you again soon. Best regards,

Renovations + Closures

We're sorry, properties in this area are unavailable for the dates you selected. This property is closed from 1 June 2020 to 30 June 2020 (dates subject to change).

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • Room service during certain hours
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Water activities

  • Scuba-diving lessons

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Entertainment

  • On-site entertainment and activities
  • Access to on-site clubs

Not included

  • Surcharge for premium or imported alcoholic beverages
  • Airport transfers
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators

  • Access to on-site clubs included
  • On-site entertainment and activities included
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • All food and beverages included
  • Tennis included
  • Volleyball included
  • Surcharge for premium or imported alcoholic beverages
  • Scuba lessons included
  • Minibar (all beverages included)
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Room service during certain hours
  • All on-site activities, facilities and equipment included

Property Features

Ocean Riviera Paradise All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. As a guest of Ocean Riviera Paradise All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 the outdoor swimming pools. There are 11 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 10 bars/lounges. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A casino, a kids' pool, and a nightclub are also featured at the family-friendly Ocean Riviera Paradise All Inclusive. Limited free parking is available on a first-come, first-served basis. This 4-star Playa del Carmen resort is smoke free.

  • 974 guestrooms or units
  • 4 levels
  • 4 buildings
  • 11 dining venues
  • 3 bars by the pool
  • 10 bars or lounges
  • Built in 2016
  • Casino
  • Nightclub
  • Swim-up bar
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools -5
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts -3
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Bowling alley on site
  • Sofa bed

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (50.5 km / 31.4 mi)
  • Parking: Free self parking

Room Amenities

Ocean Riviera Paradise All Inclusive offers 974 forms of accommodation with free minibar items and laptop-compatible safes. This accommodation is furnished with king sofa beds. LED televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries. This Playa del Carmen resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Deep-soaking tub
  • Pull-out sofa bed
  • Stocked minibar (free)
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Blue Moon – This restaurant specialises in international cuisine and only serves dinner.

Amaranto – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.

Villamarina – This restaurant specialises in international cuisine and serves breakfast, lunch and light fare. A children's menu is available. Open daily.

Ruta 66 – This coffee shop specialises in American cuisine and serves breakfast, lunch and dinner. Open 24 hours. Open daily.

La Locanda – This theme restaurant specialises in Italian cuisine and only serves dinner. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

3 outdoor tennis courts and a complimentary water park are featured at the property. 5 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Basketball on site
  • Volleyball on site
  • Beach volleyball on site
  • Bowling alley on site
  • Scuba diving nearby

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa, Despacio. Services include hot stone massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Please note, some room types at this property are not available when booking a stay with children.
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.40 per accommodation, per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ocean Riviera Eden beach All Inclusive Playa del Carmen
  • Ocean Riviera Eden beach All Inclusive
  • Ocean Riviera Eden beach Playa del Carmen
  • Ocean Riviera Paradise All Inclusive All-inclusive property
  • Ocean Riviera Paradise All Inclusive Playa del Carmen
  • Ocean Riviera Paradise All Inclusive All-inclusive property
  • Ocean Riviera Paradise All Inclusive Playa del Carmen
  • Ocean Riviera Paradise All Inclusive Playa del Carmen
  • Ocean Riviera Eden by the beach All Inclusive
  • Ocean Riviera Paradise All Inclusive All-inclusive property
  • All-inclusive property Ocean Riviera Paradise All Inclusive
  • Ocean Riviera Paradise Eden by the beach All Inclusive

You should know

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
url importing http://www.ebookers.com/Playa-del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Playa-del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Playa-del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.