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Deluxe Apartment

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Basic Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Plaza Paraiso, you're just a quick walk from Plaza Paraiso. Enjoy features like free self-parking, plus an outdoor pool and a round-trip airport shuttle (surcharge). This comfortable apartment building has 3 apartments. Each apartment offers free WiFi and a kitchen.

  • Each apartment offers a kitchen, a dining area and a sitting area
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include a concierge and tour or ticket assistance
  • Within a 15-minute walk of Quinta Avenida and Playa del Carmen Maritime Terminal
  • Airport shuttle service available for a fee

Renovations + Closures

This property is closed from 4 March 2024 to 3 March 2026 (dates subject to change).

Property Features

As a guest of Plaza Paraiso, you'll find an outdoor pool, a terrace, and tour or ticket assistance. An airport shuttle (available 24 hours) is available for a fee. Plaza Paraiso also features multilingual staff, a picnic area, and concierge services. Limited free parking is available on a first-come, first-served basis. This 3-star Playa del Carmen apartment is smoke free.

  • 3 guestrooms or units
  • Staff members are multilingual
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Separate dining area
  • Full-sized fridge/freezer
  • Fridge

Internet

Available in all rooms: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Plaza Paraiso offers 3 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Accommodation at this 3-star apartment has kitchens with full-sized fridge/freezers, separate dining areas and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers. This Playa del Carmen apartment provides complimentary wireless Internet access. 45-inch Smart televisions come with digital channels.

  • In-room kitchen
  • Dining room
  • Sitting area
  • Smart television
  • Digital channels
  • Fridge (full size)
  • Coffee maker
  • Kitchenware
  • Shower
  • Rainfall showerhead
  • Hairdryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Air conditioning

Nearby Activities

Recreational amenities at the apartment include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Personal motor watercraft nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Hiking/biking trails nearby
  • Skydiving nearby
  • Swimming nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests will receive an email 72 hours before arrival with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance.

Plaza Paraiso offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests will receive an email 72 hours before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Plaza Paraiso

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards; cash is not accepted

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

Safety features at this property include window guards

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and Discover. Cash is not accepted. For guests' safety, the property includes window guards in all accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • No front desk
  • Debit cards not accepted
  • Guests must register online prior to arrival
  • Guests must provide a copy of their government-issued photo I.D. in advance
  • Property does not follow sanitisation practices of any association
  • Private entrance
  • Guest will receive an email before arrival 72 hours
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Parking height restrictions apply
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 300 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 60 per vehicle (one-way, maximum occupancy 5)
  • Airport shuttle fee per child: USD 60 (one-way), (up to 13 years old)
  • Electricity fee: USD 40 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Plaza Paraiso Apartment
  • Plaza Paraiso Playa del Carmen
  • Plaza Paraiso Apartment Playa del Carmen

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.