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5.0 out of 5

"Can't say enough about this hotel, fab beach, lovely staff, great service and a brilliant concierge called Anabel that looks after us so well all week ... " More

By SusanC on Tue 16 Dec 2014

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Junior Suite Tropical View King

Bed Count 1 King Bed Maximum Occupancy 2 Max
£428* Per night/room 7 Oct - 8 Oct

Junior Suite Tropical View Double

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Preferred Club Junior Suite Swimout

Bed Count 1 King Bed Maximum Occupancy 2 Max

Preferred Club Honeymoon Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deal of the Day

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Preferred Club Junior Suite Ocean View Double

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Secrets Maroma Beach Riviera Cancun - Adults Only. During your stay, you're just a quick walk from Maroma Beach. You'll find features such as free WiFi in public areas and free valet parking, plus 2 outdoor pools. This 5-star resort has 412 rooms over 4 floors. Free WiFi and furnished balconies are available in all rooms.

  • Air-conditioned rooms with furnished balconies, sitting areas and LED TVs
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include 7 restaurants, a coffee shop, a beach bar and a swim-up bar
  • Take a swim in the 2 outdoor pools or soak in the spa tub
  • Treat yourself to body treatments, reflexology or body wraps at Secrets Spa by Pevonia
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a private beach, an outdoor tennis court and a fitness centre
  • Guests have great things to say about the helpful staff and the location
  • Steps from Maroma Beach and 8 minutes by car from El Manglar Golf Course

Secrets Maroma Beach Riviera Cancun - Adults Only ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Secrets Maroma Beach Riviera Cancun - Adults Only

Everyone (2) Couples (1)
5 out of 5

Fab Vacation where my boyfriend proposed

Can't say enough about this hotel, fab beach, lovely staff, great service and a brilliant concierge called Anabel that looks after us so well all week. She was extremely professional and went that extra mile from getting antibiotics delivered from pharmacy for me to helping my boyfriend plan the most romantic beach dinner proposal!! Love this place, such luxury!!

Posted by on 16 Dec 2014

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5 out of 5

Posted by on 20 Jun 2019

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Comment from Hotel Management

24 Jun 2019 by Social Media

Dear Anonymous Thank you for taking the time to share your comments. We are very happy to learn that your stay at Secrets Maroma Beach Riviera Cancún was really pleasant. We highly appreciate your gracious comments here and have shared it with our team. Again, thank you for sharing your experience and thank you also for your patronage of Secrets Maroma Beach Riviera Cancún. Our team looks forward to having you back in a not too distant future. Best regards, Iliana Perez Social Media Coordinator Secrets Maroma Beach Riviera

5 out of 5

sehr schönes Hotel, Super freundliches Personal ,

Pros: der aufmerksame Service besonders unsere Hostess Nathy top!
Location: an einem schönen feinsandigem Strand
sehr schönes Hotel, Super freundliches Personal ,sehr zuvorkommend und hilfsbereit ohne Ausnahme schöner Strand und Pool, keine lauten Parties etc. eine sehr gute abwechslungsreiche Küche , schönes Ambiente in den div. Lokalen. Können das Hotel sehr empfehlen.

Posted by on 6 Mar 2018

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Comment from Hotel Management

9 Mar 2018 by Social Media Manager

drogi Gościu Bardzo dziękujemy za przesłanie opinii i przyznanie nam pięciogwiazdkowej oceny! Naprawdę doceniamy twoje komentarze i mamy nadzieję, że wkrótce Cię zobaczymy! Z poważaniem,

5 out of 5
Rien à dire sur l’ensemble du séjour, 3 jours en formule all inclusive & en suite junior avec vue sur l’océan. Par contre, tout est fait pour plaire aux Américains, y compris la nourriture donc pas aussi savoureux que nous avons espéré.

Posted by , from vaud on 27 Oct 2017

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Comment from Hotel Management

1 Nov 2017 by Social Media Manager

Cher fredlyric, Merci beaucoup d'avoir soumis votre avis et donnez-nous une note de cinq étoiles! Nous apprécions vraiment vos commentaires et partagerons certainement vos compliments avec notre équipe pour offrir un autre merveilleux séjour. Nous espérons vous revoir bientôt! Cordialement Pablo Muñoz Des médias sociaux Secrets Maroma Beach

About the Secrets Maroma Beach Riviera Cancun - Adults Only

Location Carretera Federal 307 Chetumal-Cancún, Playa del Carmen, QROO 77710

All-inclusive Details

All-inclusive room rates at Secrets Maroma Beach Riviera Cancun - Adults Only are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • À la carte meals and snacks included
  • In-room minibar (all beverages included)

Entertainment

  • On-site entertainment and activities

Not included

  • Motorised water sports
  • Tennis lessons
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

  • Taxes included
  • Tennis lessons not included
  • On-site entertainment and activities included
  • Buffet and à la carte dining
  • Gratuities included
  • Additional gratuities accepted
  • Motorised water sports not included
  • Minibar (all beverages included)
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transport to off-site activities not included
  • All on-site activities, facilities and equipment included
  • Off-site tours not included

Property Features

Some rates at Secrets Maroma Beach Riviera Cancun - Adults Only are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Simply walk outside to feel the sun on your face at the white sand beach. At Secrets Maroma Beach Riviera Cancun - Adults Only, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, A beach bar, and A swim-up bar. WiFi is free in public spaces. This luxury resort also offers an outdoor tennis court, a hot tub and a steam room. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Playa del Carmen resort.

  • 412 guestrooms or units
  • 4 levels
  • 7 dining venues
  • 3 bars or lounges
  • Nightclub
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Secrets Maroma Beach Riviera Cancun - Adults Only offers 412 forms of air-conditioned accommodation which are accessible via exterior corridors, and features a safe and complimentary bathrobes. Rooms open to furnished balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. 42-inch LED televisions come with cable channels. Bathrooms include a separate bath and shower, slippers, designer toiletries and hairdryers. This Playa del Carmen resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony (furnished)
  • Sitting area
  • LED television
  • Cable channels
  • Luxury bedding
  • Separate bath and shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Secrets Maroma Beach Riviera Cancun - Adults Only has 7 restaurants on site.

Nearby Activities

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a private beach, an outdoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Miniature golf on site
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Volleyball on site
  • Kayaking on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Fitness classes on site
  • Sailing on site
  • Basketball on site
  • Hiking/biking trails nearby
  • Personal motorised watercraft on site
  • Scuba diving nearby

Spa Services

Secrets Spa by Pevonia has 16 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Number of treatment rooms 16
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The Breakfast Plan Junior Suite Tropical View Double, Breakfast Plan Junior Suite Tropical View King, Breakfast Plan Junior Suite Partial Ocean View King, and Breakfast Plan Junior Suite Partial Ocean View Double include breakfast only. It is not applicable for room service breakfast. All other meals and drinks at extra cost.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Each guest room is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Masks are available for guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property does not follow regional sanitisation guidelines
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Minimum guest age is 18
  • Individually wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • All Inclusive Secrets Maroma Beach Riviera Cancun
  • Cancun Secrets Maroma Beach Riviera
  • Maroma Beach All Inclusive
  • Maroma Beach Secrets
  • Secrets Beach Riviera Cancun All Inclusive
  • Secrets Cancun Maroma Beach
  • Secrets Maroma Beach
  • Secrets Maroma Beach All Inclusive
  • Secrets Maroma Beach Riviera Cancun
  • Secrets Maroma Beach Riviera Cancun All Inclusive
  • Secrets oma Riviera Cancun In
  • Secrets Maroma Riviera Cancun
  • Secrets Maroma Beach Riviera Cancun
  • Secrets Maroma Beach Riviera Cancun All Inclusive
  • Secrets Maroma Beach Riviera Cancun - Adults Only Resort
  • Secrets Maroma Beach Riviera Cancun Optional All Inclusive
  • Secrets Maroma Beach Riviera Cancun Adults Only All Inclusive

You should know

  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.