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Superior Package

Bed Count 2 Full Beds Maximum Occupancy 4 Max
£67* Per night/room 22 Oct - 23 Oct

Premium Package

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Package with Partial Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Package with pool view

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at The Reef Coco Beach - Optional All Inclusive. During your stay, you're just a quick walk from Quinta Avenida. Free WiFi in public areas, free self-parking and 4 restaurants are available. Built in 2003, this 3.5-star resort has 196 rooms over 3 floors. All rooms offer free WiFi and furnished balconies/patios.

  • Air-conditioned rooms with furnished balconies or patios, LED TVs and fridges
  • Free WiFi
  • Free self-parking
  • The 4 restaurants, beach bar and swim-up bar offer choices for drinking and dining
  • Take a swim in the outdoor pool or soak in the spa tub
  • Treat yourself to hydrotherapy, body wraps or hot stone massages at Ya'ax Spa
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and a sauna
  • Guests speak favourably about the restaurant and the value of their stay
  • Within a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach

The Reef Coco Beach - Optional All Inclusive ratings based on 5 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Reef Coco Beach - Optional All Inclusive

Everyone (4) Couples (1)
5 out of 5
Super schöne, eher kleine Hotelanlage. Tolle Sonnenaufgänge. Feines Essen. Am Rand vom Zentrum von Playa del Carmen. Man kann aber zu Fuss ins Zentrum laufen.

Posted by on 15 Jan 2021

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Comment from Hotel Management

15 Jan 2021 by Lizeth Arratia / Hospitality Manager

Dear guest, Thank you for choosing The Reef Coco Beach to spend your vacations and for the time you have invested in sharing your review. We are delighted to know you had an amazing time enjoying our service and facilities. It will be a pleasure to welcome you back in the future. Kind regards, Lizeth Arratia Hospitality Manager

5 out of 5

Posted by on 2 Dec 2019

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Comment from Hotel Management

3 Dec 2019 by Micaela Castilla - Brand Executive

Dear guest, Thank you for taking the time to write a review about your vacation with us. We are very happy to know that you enjoyed your stay in our hotel. We hope to welcome you back to The Reef Coco Beach. Kind regards,

5 out of 5

Posted by on 7 Jul 2019

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Comment from Hotel Management

8 Jul 2019 by Micaela Castilla - Brand Executive

Dear guest, We would like to take this opportunity to thank you for your review and for giving us the opportunity to welcome you the past days. We hope to welcome you back to The Reef Coco Beach. Kind regards,

3 out of 5
Hotellihuoneesta varastettiin rahat. Jatkuvasti unohtui siivojilta tuoda vesipullot ja hygianiatuotteet jotka kuuluivat hintaan. Englanti erittäin huonoa. Ravintolassa vääriä annoksia ja juomien tuominen kesti tai unohtui. Muuten loistava ranta ja altaat. Hyvä ruoka buffetissa.

Posted by on 29 Nov 2018

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5 out of 5
Un hotel magnifique. Restauration et services variés. Nous pouvions faire gratuitement du paddle, kayak, mini golf, ping pong, tennis, basket, billard, baby foot, jaccuzzi. Équipe très souriante. Chambre faite chaque jour, ravitaillée en eau, shampooing, lotion pour le corps. Litterie au top. Serviettes de plage fournies. Chaque soir des shows de haut niveau.

Posted by , from La rochelle on 22 Nov 2018

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Comment from Hotel Management

28 Nov 2018 by Micaela Castilla - Brand Executive

Dear Pris, We would like to take this opportunity to thank you for your kind review and for giving us the opportunity to welcoming you the past days. We are glad to read that you were provided with our courteous, outstanding service. Our staff is highly committed to excellence and they sincerely will appreciate the time you have taken to recognize their efforts. They keep working relentlessly to maintain our high standards in quality and service and to provide unique experiences. Your satisfaction is our reward; we really appreciate the time you took to provide us your positive feedback and would be happy to welcome you here again. Kind regards

About the The Reef Coco Beach - Optional All Inclusive

Location Región 6, Calle Flamingo Lt 1 Mz 7, Playa del Carmen, QROO 77710

All-inclusive Details

All-inclusive room rates at The Reef Coco Beach - Optional All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and select beverages included
  • Dining and beverage availability is limited at one or more venues

Activities and facilities/equipment
All non-motorised water sports and land activities, and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Snorkelling

Land activities
  • Cycling
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Language

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • On-site entertainment and activities
  • On-site live performances

Not included

  • Motorised water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkelling excursions
  • Surcharge for premium food items
  • Premium/non-domestic alcoholic beverages
  • Minibar
  • Premium food items
  • Childcare
  • Spa/beauty facilities and services
  • Off-site tours

  • Kayaking included
  • Taxes included
  • All meals served buffet style
  • Buffet and à la carte dining
  • Premium/imported alcoholic beverages not included
  • Premium food items not included
  • Tennis included
  • Volleyball included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkelling excursions not included
  • Scuba diving certification not included
  • Motorised water sports not included
  • Cycling included
  • Spa/beauty facilities and services not included
  • Off-site tours not included
  • Minibar not included
  • Scuba diving lessons not included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Language classes/lessons included
  • On-site entertainment and activities included
  • Gratuities included
  • Local non-alcoholic beverages and soft drinks included
  • Additional gratuities accepted
  • All food and beverages included
  • One or more venues limit dining availability
  • One or more venues limit beverages
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • All non-motorised water sports included
  • On-site live performances included
  • All land sports and fitness activities and facilities are included
  • Snorkelling included

Property Features

Some rates at The Reef Coco Beach - Optional All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At The Reef Coco Beach - Optional All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as surfing/boogie boarding and snorkelling. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A beach bar, A swim-up bar, and A bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a free kid's club, an outdoor pool and a children's pool. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Playa del Carmen resort.

  • 1 building
  • 196 guestrooms or units
  • 3 levels
  • 4 dining venues
  • 8759 sq ft of conference space
  • 814 sq. m of conference space
  • Built in 2003
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

The Reef Coco Beach - Optional All Inclusive offers 196 forms of accommodation with a safe and complimentary bottles of water. Rooms open to furnished balconies or patios. LED televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

  • Private balcony or patio (furnished)
  • LED television
  • Premium channels
  • Fridge
  • Combined shower/bath
  • Cots (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Climate control
  • Ceiling fan

Food & Drink

The Reef Coco Beach - Optional All Inclusive has 4 restaurants on site.

Nearby Activities

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Free bicycles on site
  • Fishing on site
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Beach volleyball on site
  • Kayaking on site
  • Parasailing on site
  • Playground on site
  • Fitness classes on site
  • Boat tours on site
  • Scuba diving on site
  • Personal motorised watercraft on site
  • Sailing nearby

Spa Services

Ya'ax Spa has massage/treatment rooms. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily.

  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Reflexology
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at The Reef Coco Beach - Optional All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard and American Express; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser. Each guest room is kept vacant for a minimum of 24 hours between bookings. On-site PCR COVID-19 testing is available for a MXN 150 fee, and antigen/rapid COVID-19 testing is available for a MXN 33 fee; reservations are required for on-site testing.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • On-site COVID-19 testing (PCR) is available
  • On-site COVID-19 testing (Antigen) is available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Reservations are required for on-site COVID-19 testing
  • Individually wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26.89 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Coco Reef Beach
  • Coco Reef Beach Resort
  • Reef Coco Beach
  • Reef Coco Beach All Inclusive
  • Reef Coco Beach Playa del Carmen
  • Reef Coco Beach Resort
  • Reef Coco Beach Resort All Inclusive
  • Reef Coco Beach Resort All Inclusive Playa del Carmen
  • The Reef Coco Beach Resort All Inclusive
  • Reef Coco Beach All Inclusive Playa del Carmen
  • Reef Coco Resort Inclusive

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.