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5.0 out of 5

"Had a good time. Room was good and staff friendly. But felt it’s not worth the price - ie for this level could have added something extra . " More

By a verified traveller on Tue 16 Jan 2018

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Tsala Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max
£440* Per night/room 16 Jun - 17 Jun

Tsala Villa

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the comfortable rooms at Tsala Treetop Lodge. During your stay, you're just a quick walk from Cape Floral Region Protected Areas. Free WiFi in public areas, free self-parking and a restaurant are available. Built in 1999, this 5-star lodge has 16 rooms on 1 floor. All rooms offer free WiFi and private plunge pools.

  • Air-conditioned rooms with private plunge pools, 2 bathrooms and fireplaces
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at Zinzi
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Steps from Cape Floral Region Protected Areas and a 3-minute drive from Garden Route Wolf Sanctuary
  • Airport shuttle service available for a fee

Tsala Treetop Lodge ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Tsala Treetop Lodge

Everyone (4)
5 out of 5

Incredible place but not sure it’s value for cost

Had a good time. Room was good and staff friendly. But felt it’s not worth the price - ie for this level could have added something extra .

Posted by , from london on 16 Jan 2018

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Comment from Hotel Management

30 Jan 2018 by Karin Webber, General Manager Tsala Treetop Lodge

Thank you very much for your feedback. We are always endeavoring to increase our offering to guests.

5 out of 5
Amazing and outstanding - Accomodation, Dinner and especially the breakfast!

Posted by on 19 Jan 2019

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Comment from Hotel Management

22 Jan 2019 by Karin Webber, General Manager Tsala Treetop Lodge

Thank you very much for your review. We hope you will be back to visit us soon again.

5 out of 5
Romantisches Baumhaus, wunderschöne Lage, Affen vor der Haustür, freundliches Personal.

Posted by on 9 Dec 2018

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Comment from Hotel Management

11 Dec 2018 by Karin Webber, General Manager Tsala Treetop Lodge

Thank you for your review. We are delighted that you enjoyed your stay with us at Tsala.

5 out of 5

Posted by on 1 Dec 2018

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Comment from Hotel Management

4 Dec 2018 by Karin Webber, General Manager Tsala Treetop Lodge

Thank you for staying with us at Tsala - we look forward to welcoming you back to Tsala again.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Spa services, a library, and a terrace are also featured at the luxury Tsala Treetop Lodge. The lodge can provide concierge services and wedding services. Free self parking is available. This 5-star Plettenberg Bay lodge is smoke free.

  • 1 floor
  • 16 guestrooms or units
  • Built in 1999
  • Dining venue
  • Bar or lounge
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • On-site shopping
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: George (GRJ)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Tsala Treetop Lodge offers 16 forms of air-conditioned accommodation with private plunge pools and fireplaces. Rooms open to furnished balconies. This individually decorated and furnished accommodation has separate living rooms. Select Comfort beds feature premium bedding. Flat-screen televisions come with premium satellite channels and DVD players. Guests can make use of the in-room coffee/tea makers and minibars. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

  • Bathrooms are partially open
  • Private Plunge Pool
  • Fireplace
  • Private balcony (furnished)
  • Separate bedroom
  • Living room
  • Select Comfort beds
  • Deep-soaking bath
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Separate bath and shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout curtains
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard

Food & Drink

Zinzi – This restaurant specialises in local cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Safari nearby
  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Ziplining nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include Swedish massages, facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including reflexology.

  • Swedish massage
  • Reflexology
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • No lift (single-level property)
  • Well-lit path to entrance
  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. If you are planning to arrive after 8:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children 8 and younger are not allowed at this property. All guests older than 8 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: ZAR 35 per person, per night.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Tsala
  • Tsala Lodge
  • Tsala Treetop Lodge
  • Tsala Treetop Lodge Plettenberg Bay
  • Tsala Treetop Plettenberg Bay
  • Tsala Treetop Hotel Harkerville
  • Tsala Treetop
  • Tsala Treetop Lodge South Africa/Harkerville
  • Tsala Treetop Lodge Lodge
  • Tsala Treetop Lodge Plettenberg Bay
  • Tsala Treetop Lodge Lodge Plettenberg Bay

You should know

  • Reservations are needed for massage services. For reservations, contact the lodge before arrival using the contact information on the booking confirmation.
  • Children 8 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.