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4.3 out of 5

"Great location. Lovely clean room. Great breakfast. Facilities were all there. Only thing i would say is some areas could do with a spruce up. Having ... " More

By a verified traveller on Mon 11 Nov 2019

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Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£52* Per night/room 1 Nov - 2 Nov

Superior Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Family Room, Multiple Beds, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Deluxe Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Family Room, Multiple Beds, Non Smoking (with Sofabed)

Bed Count 1 Double Bed Maximum Occupancy 5 Max

Hotel Description

Our customers tell us they can't get enough of New Continental Hotel, Sure Hotel Collection by Best Western's great location. During your stay, you're just a quick walk from Hoe Park. Features include free WiFi in public areas, plus an indoor pool and a restaurant. Built in 1886, this 3.5-star hotel has 99 rooms over 5 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • All rooms offer flat-screen TVs, room service (during limited hours) and electric kettles
  • Free WiFi
  • Enjoy British cuisine while dining at Steve's Brasserie
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests speak favourably about the pool and the helpful staff
  • 6 minutes by car from University of Plymouth and 7 minutes from National Marine Aquarium

New Continental Hotel, Sure Hotel Collection by Best Western ratings based on 3 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for New Continental Hotel, Sure Hotel Collection by Best Western

Everyone (2) Couples (1)
4 out of 5
Great location. Lovely clean room. Great breakfast. Facilities were all there. Only thing i would say is some areas could do with a spruce up. Having said this i would still go back 😁

Posted by on 11 Nov 2019

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Comment from Hotel Management

11 Nov 2019 by Sophie

We appreciate you taking the time to post your review; we are so pleased you enjoyed your stay with us and hope to welcome you back again soon! Best Wishes, The Team at The New Continental Hotel

5 out of 5
Beautiful room, bargain price, ideal location for the pavillions, excellent

Posted by , from Penryn on 3 Nov 2018

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Comment from Hotel Management

3 Nov 2018 by Sophie

Thank you so much for taking the time to share your feedback with us Kath. I am thrilled to hear that you enjoyed your recent stay with us. We are lucky to be situated so close to the pavilions, town centre and other local attractions in Plymouth. I'm pleased that you were happy with your room and i hope we will have the opportunity to welcome you back! Best Wishes, The Team at The New Continental Hotel

4 out of 5

Posted by on 27 Oct 2018

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Comment from Hotel Management

28 Oct 2018 by Sophie

Thank you for taking the time to leave us a review, i hope we can welcome you back again! Best Wishes, The Team at The New Continental Hotel

About the New Continental Hotel, Sure Hotel Collection by Best Western

Location Millbay Road, Plymouth, England PL1 3LD

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

New Continental Hotel, Sure Hotel Collection by Best Western offers its guests an indoor pool, a kids' pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3030 square feet (281 square metres) and includes conference rooms. The business-friendly New Continental Hotel, Sure Hotel Collection by Best Western also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Plymouth hotel is smoke free.

  • 99 guestrooms or units
  • 5 levels
  • 3030 sq ft of conference space
  • 281 sq. m of conference space
  • Built in 1886
  • Dining venue
  • Bar or lounge
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Exeter (EXT-Exeter Intl.) (77.9 km / 48.4 mi)
  • Train station: Plymouth Station (2.1 km / 1.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

New Continental Hotel, Sure Hotel Collection by Best Western offers 99 forms of accommodation with a hairdryer and an iron/ironing board. This individually decorated and furnished accommodation includes desks. Flat-screen televisions come with digital channels. Bathrooms include baths or showers. This Plymouth hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Electric kettle
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.

Steve's Brasserie – This restaurant specialises in British cuisine.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

This property will place a credit card authorization upon check-in.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests with mobility issues should contact this property in advance.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser.Individually wrapped food options are available for breakfast and dinner, and also through room service.The property affirms that it follows sanitisation practices of We Care Clean (Best Western) guidelines.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 10 per person (approximately)
  • Self-parking fee: GBP 3.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • New Continental Hotel Plymouth
  • New Continental Plymouth
  • New Continental Hotel Torquay
  • New Continental Torquay
  • The New Continental Hotel
  • New Continental Hotel Sure Hotel Collection by Best Western
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.