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3.8 out of 5

"Pool area not great; beds usually all "reserved" for hours on end with no sign of any people on them. " More

By a verified traveller on Mon 05 Aug 2019

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Premium Apartment, 1 Bedroom

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Standard Apartment, 1 Bedroom

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Premium Apartment, 2 Bedrooms (familiar)

Bed Count 2 Twin Beds Maximum Occupancy 6 Max

Apartment, 1 Bedroom, Pool View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they can't get enough of Aparthotel Duva & Spa's quiet location. During your stay, you'll be within walking distance of Playa del Port de Pollença. Free WiFi in public areas, 3 outdoor pools and 2 restaurants are available. Built in 2000, this 4-star aparthotel has 100 apartments. Enjoy your stay with amenities like a deep-soaking bath and a kitchenette in each apartment.

  • Each apartment offers a kitchenette, a balcony or patio and a deep-soaking bath
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Take a swim in the indoor and 3 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes 3 outdoor tennis courts, a gym and a steam room
  • Guests have great things to say about the helpful staff and the quiet location
  • Just a 2-minute drive from Pollensa Port and a few minutes from Playa del Port de Pollença
  • Beach shuttle service available for a fee

Aparthotel Duva & Spa ratings based on 6 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Aparthotel Duva & Spa

Everyone (4) Family (2)
4 out of 5
Pool area not great; beds usually all "reserved" for hours on end with no sign of any people on them.

Posted by on 5 Aug 2019

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4 out of 5

Posted by on 11 May 2019

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4 out of 5
Bit of a walk from town centre, good value but a bit isolated

Posted by , from Wirral on 19 Oct 2018

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4 out of 5
It’s a bit of a walk from town, okay on a nice evening but maybe not in the rain

Posted by , from Wirral on 15 Sep 2018

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5 out of 5

You will struggle to find friendlier staff

Pros: Comfortable, Friendly, 1st Class customer service.
Cons: out of hours food availability
Location: location ideal, 10-15 mins walk to the beach
Made to feel welcome from the moment you set foot in reception to the moment you hand your keycard back. Honest, caring and genuine members of staff you will struggle to find better. Thank you guys, top people!

Posted by , from Essex on 9 Sep 2017

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2 out of 5

Grosses Hotel ohne Scharm in schlechtem Zustand

User Zimmer war leider sehr dreckig. Fremde Haare im Bad, viele kleine Krabbeltierchen. Das Bad war in schlechtem Zustand. Es sah aus wie Schimmel. Der Türstopper war ein Nagel im Boden. Das Frühstückbuffet ist dafür sehr reichhaltig.

Posted by on 1 Oct 2017

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Renovations + Closures

The property is closed between 2 November and 4 March.

All-inclusive Details

  • Additional gratuities accepted
  • Gratuities not included
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • All on-site activities, facilities and equipment included
  • Fitness facilities included
  • On-site live performances included
  • Theme parties included
  • Buffet-style meals included
  • A la carte dining included
  • On-site entertainment and activities included
  • Local non-alcoholic beverages and soft drinks included
  • Transport to off-site activities included

Property Features

Aparthotel Duva & Spa offers its guests 3 outdoor swimming pools, outdoor tennis courts, an indoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A fitness centre, spa services, and a library are also featured at Aparthotel Duva & Spa. Smoking is allowed in designated areas at this 4-star Pollensa aparthotel.

  • 100 guestrooms or units
  • 2 dining venues
  • Built in 2000
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 3
  • Number of living rooms
  • Free WiFi
  • Outdoor tennis courts - 3
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Sofa bed
  • Microwave
  • Free cots/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free parking nearby

Transport

  • Property shuttles: Beach shuttle

Room Amenities

Aparthotel Duva & Spa offers 100 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. This individually decorated accommodation includes single sofa beds and desks. Beds feature down duvets. Accommodation at this 4-star aparthotel has kitchenettes with microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath, dressing gowns, bidets and complimentary toiletries. Digital televisions are provided. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • Private balcony or patio
  • Separate bedroom
  • Deep-soaking bath
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Microwave
  • Coffee maker
  • Kitchenware
  • Hypo-allergenic bedding
  • Down blanket
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Bidet
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique decor
  • Wardrobe or cupboard

Food & Drink

Buffet Restaurant – This restaurant serves breakfast, lunch and dinner.

Giravolta – Overlooking the garden, this restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Room service (during limited hours) is available.

Nearby Activities

3 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Snorkelling nearby
  • Rock climbing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Cave exploring nearby
  • Windsurfing nearby
  • Ziplining nearby
  • Playground on site
  • Rafting nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include sports massages, facials, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

  • Sports massage
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Aparthotel Duva & Spa

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-out is available. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property Registry Number – Pm-2812
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Debit cards
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aparthotel Duva Convention Center
  • Aparthotel Duva Convention Center Aparthotel
  • Aparthotel Duva Convention Center Aparthotel Pollensa
  • Aparthotel Duva Convention Center Pollensa
  • Duva Convention Center Pollensa
  • Duva Convention Center
  • Aparthotel Duva Convention Center Spa
  • Aparthotel Duva Spa
  • Aparthotel Duva & Spa Pollensa
  • Aparthotel Duva & Spa Aparthotel
  • Aparthotel Duva Convention Center Spa
  • Aparthotel Duva & Spa Aparthotel Pollensa

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 8:00 PM
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.