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4.8 out of 5

"Staff and service was excellent. Good variety of food on offer. Nice quiet location just a few minutes walk to the sea Could do with another pool tabl ... " More

By a verified traveller on Wed 21 Aug 2019

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Suite, Pool View (3 adults)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite, Pool View (2 adults + 2 children)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Suite, Pool View (2 adults + 1 child)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premium Suite, Balcony (3 adults)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premium Suite, Balcony (2 adults + 2 children)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Premium Suite (2 adults + 1 child)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Mar Hotels Playa Mar & Spa. During your stay, you're just a quick walk from Playa d'Albercuix. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools. This 4-star hotel has 168 rooms. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with sitting areas, flat-screen TVs and microwaves
  • Free WiFi
  • Free self-parking
  • The restaurant, poolside bar and 2 bars/lounges offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the indoor and 2 outdoor pools
  • Treat yourself to massages, facials or body treatments at the spa
  • Services include a free kids' club, a lifeguard on site and dry cleaning/laundry
  • On-site recreation includes a health club, bicycles to rent and a playground
  • Guests speak favourably about the pool and the area's walkability
  • 10 minutes on foot from Playa d'Albercuix and a 2-minute drive from La Platjola

Mar Hotels Playa Mar & Spa ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Mar Hotels Playa Mar & Spa

Everyone (2) Family (1)
5 out of 5
Staff and service was excellent. Good variety of food on offer. Nice quiet location just a few minutes walk to the sea Could do with another pool table or sports bar.

Posted by on 21 Aug 2019

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5 out of 5
We couldn’t fault the hotel or the staff everyone was amazing and so friendly. We didn’t have any negative experiences. The guys working in the dining room are so nice even though they are working so fast to keep the space ticking over and the animation team were so lovely to our little boy. They went out of their way to include him even if it was just to say hello & give a high five when passing. We can’t wait to go again next summer hopefully the weather will be a bit better☺️

Posted by on 19 May 2019

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4 out of 5
Es gab keine Zahnpasta oder Zündhölzli. Die Zimmer sind modern und geschmackvoll eingerichtet. Licht ist nicht optimal für die Räume.

Posted by on 17 Mar 2020

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Comment from Hotel Management

20 Mar 2020 by Enric Bosch

Sehr Geehrter, Wir danken Ihnen, unser Mar Hotels Playa Mar & Spa für Ihren Urlaub auf Mallorca gewählt und Ihre Kommentare über Ihre Erfahrung bei uns geteilt zu haben. Wir danken Ihnen nochmals, unser Hotel gewählt zu haben und für die Zeit, die Sie sich genommen haben, wenn wir auch verstehen, dass es nicht die bestmöglich Unterkunft für Ihre Reisegruppe gewesen ist. Daher möchten wir Sie bitten, bei der nächsten Gelegenheit unser Call-Center zu kontaktieren, dessen Reiseberater Ihnen gerne alle erforderlichen Informationen gibt, um sicher zu gehen, dass Sie das Mar Hotel buchen, das Ihren Urlaubstraum wahr werden lässt. Mit freundlichen Grüssen,

5 out of 5

Posted by on 13 Mar 2020

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All-inclusive Details

All-inclusive room rates at Mar Hotels Playa Mar & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Mar Hotels Playa Mar & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Mar Hotels Playa Mar & Spa offers its guests a full-service spa, 2 outdoor swimming pools, a waterslide, and an indoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. WiFi is free in public spaces. A business centre and a meeting room are available. A kids' pool, a health club, and spa services are also featured at the family-friendly Mar Hotels Playa Mar & Spa. Limited free parking is available on a first-come, first-served basis. This 4-star Pollensa hotel is smoke free.

  • 168 guestrooms or units
  • 2 bars or lounges
  • Dining venue
  • Bar by the pool
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers for purchase
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Indoor pool
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Number of living rooms
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Mar Hotels Playa Mar & Spa offers 168 forms of accommodation with minibars and a hairdryer. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries. This Pollensa hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Sitting area
  • Minibar
  • Flat-screen television
  • Satellite channels
  • Microwave
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

On-site venue – This buffet restaurant serves breakfast, lunch and dinner.

Nearby Activities

2 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a waterslide and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site

Spa Services

The on-site spa has massage/treatment rooms. Services include facials, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open selected days.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Mar Hotels Playa Mar & Spa

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 9 and EUR 12 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • In-room safe fee: EUR 4 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aparthotel Playa Mar Pollensa
  • Aparthotel Playa Mar
  • Playa Mar Pollensa
  • Aparthotel Playa Mar Spa
  • Aparthotel Playa Mar Hotel Pollensa
  • Aparthotel Playa Mar Hotel
  • Mar Hotels Playa Mar Hotel Pollensa
  • Mar Hotels Playa Mar Hotel
  • Mar Hotels Playa Mar Pollensa
  • Mar Hotels Playa Mar
  • Hotels Playa & Spa Pollensa
  • Mar Hotels Playa Mar & Spa Hotel
  • Mar Hotels Playa Mar & Spa Pollensa
  • Mar Hotels Playa Mar & Spa Hotel Pollensa

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.