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4.3 out of 5

"The hotel has a wonderful atmosphere, very relaxing, staff so attentive and helpful, food was great, well worth the money " More

By a verified traveller on Sun 25 Aug 2019

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Superior Suite, Pool View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Suite, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Suite, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Suite, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

The spacious aparthotels at MarSenses Puerto Pollensa Hotel & Spa - Adults Only get high marks from our customers. During your stay, you're just a quick walk from Pollensa Port. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools. Built in 1984, this 4-star aparthotel has 116 aparthotels over 3 floors. Free WiFi and a balcony are available in each apartment.

  • Each apartment offers a balcony, a separate living room and a flat-screen TV
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a restaurant, 2 coffee shops/cafés, a poolside bar and 2 bars/lounges
  • Buffet breakfast offered for a fee
  • Take a swim in the indoor and 2 outdoor pools
  • Treat yourself to facials, massages or body treatments at the spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests have great things to say about the overall condition of the property and the size of the guestrooms
  • Just a 2-minute drive from Pollensa Port and 11 minutes from Formentor Cape
  • Local-area shuttle service available for a fee

MarSenses Puerto Pollensa Hotel & Spa - Adults Only ratings based on 8 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for MarSenses Puerto Pollensa Hotel & Spa - Adults Only

Everyone (5) Couples (2)
5 out of 5
The hotel has a wonderful atmosphere, very relaxing, staff so attentive and helpful, food was great, well worth the money

Posted by on 25 Aug 2019

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Comment from Hotel Management

26 Aug 2019 by Guest Relations Manager

Dear guest, Thank you very much for leaving these wonderful comments, we are delighted that you enjoyed your stay among us. We also thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to welcome you again in the future. Kind regards from the entire team of Mar Senses Puerto Pollensa.

5 out of 5
Lovely welcome, great staff, excellent restaurant with delicious food and lots of choice including a la carte menu on 3 evenings. Location was excellent, 5 minutes easy stroll to the beach and all the facilities of this beautiful resort

Posted by on 5 Jun 2019

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Comment from Hotel Management

1 Jul 2019 by Guest Relations Manager

Dear guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests and your comments are crucial in this process. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Kind regards from all the team of Mar Senses Puerto Pollensa.

5 out of 5
The staff here are just amazing! Friendly, welcoming and very hospitable. Beautiful rooms, great location. We love this hotel 💕💕

Posted by on 15 Apr 2019

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Comment from Hotel Management

30 Jun 2019 by Guest Relations Manager

Dear guest, Thank you very much for sharing this great review of your recent stay at Mar Senses Puerto Pollensa. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Kind regards from all the team of mar Senses Puerto Pollensa.

4 out of 5

Posted by on 9 Apr 2019

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Comment from Hotel Management

30 Jun 2019 by Guest Relations Manager

Dear guest, Thank you for sharing your experience with us! We hope to welcome you again in the future. Kind regards from the entire team of Mar Senses Puerto Pollensa.

4 out of 5
Close to beach, good food, close to town

Posted by on 27 Aug 2018

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4 out of 5

Clean tidy hotel close to the beach

Been before nice hotel , bit quiet around the pool nothing doing only sunbathing with no back ground music. Food excellent with plenty of choice.

Posted by , from glos uk on 13 Jul 2017

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3 out of 5

Okay for one night stay

Old apartments that have been refurbished and called "suites". Aircon not fully functioning but rooms very clean. Perfect for the lounger brigade.

Posted by , from NI on 2 Jul 2017

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4 out of 5

Ein sehr schönes Hotel in einer perfekten lage.

Ich habe meinen aufenthalt sehr genossen und würde sofort wider kommen.:))

Posted by , from Semo on 6 Aug 2016

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About the MarSenses Puerto Pollensa Hotel & Spa - Adults Only

Location Carretera Formentor, s/n, Pollensa, Balearic Islands 7470

Renovations + Closures

This property is closed from 1 January 2020 to 31 December 2020 (dates subject to change).

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)

Property Features

MarSenses Puerto Pollensa Hotel & Spa - Adults Only offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a fitness centre. There's a restaurant on site, as well as 2 coffee shops/cafés and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. WiFi is free in public spaces. Spa services, a terrace, and tour or ticket assistance are also featured at MarSenses Puerto Pollensa Hotel & Spa - Adults Only. Free self parking is available. A complete renovation of MarSenses Puerto Pollensa Hotel & Spa - Adults Only was completed in 2016. This 4-star Pollensa aparthotel is smoke free.

  • 116 guestrooms or units
  • 3 levels
  • 4 buildings
  • 2 bars or lounges
  • 2 coffee shops
  • Built in 1984
  • Dining venue
  • Bar by the pool
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers for purchase
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Airport: Palma de Mallorca (PMI) (67.4 km / 41.9 mi)
  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

MarSenses Puerto Pollensa Hotel & Spa - Adults Only offers 116 forms of accommodation with a safe and a hairdryer. Rooms open to balconies. This accommodation offers separate living rooms. Flat-screen televisions come with satellite channels. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.

  • Private balcony
  • Living room
  • Flat-screen television
  • Satellite channels
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control
  • Wardrobe or cupboard

Food & Drink

Guests can enjoy buffet breakfast for a fee.

MarSenses Puerto Pollensa Hotel & Spa - Adults Only has a restaurant on site.

Nearby Activities

2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at MarSenses Puerto Pollensa Hotel & Spa - Adults Only

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned and disinfectant is used to clean the property. Contactless checkout is available. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property Registry Number – A-1761
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Minimum guest age is 18
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 9 and EUR 13 for adults, and EUR 6 and EUR 10 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mar Senses Puerto Pollensa Adults Apartment
  • Apartamentos Oro Playa Apartment
  • Apartamentos Oro Playa Apartment Pollensa
  • Apartamentos Oro Playa Pollensa
  • Apartamentos Playa
  • Apartamentos Mar Senses Puerto Pollensa Apartment
  • Apartamentos Mar Senses Puerto Apartment
  • Apartamentos Mar Senses Puerto Pollensa
  • Apartamentos Mar Senses Puerto
  • Mar Senses Puerto Adults Apartment
  • Mar Senses Puerto Pollensa Adults
  • Mar Senses Puerto Adults
  • Apartamentos Mar Senses Puerto Pollensa Adults Only
  • Marsenses Puerto Pollensa &
  • Mar Senses Puerto Pollensa Adults Only
  • MarSenses Puerto Pollensa Spa Adults Only
  • MarSenses Puerto Pollensa Hotel & Spa - Adults Only Pollensa
  • MarSenses Puerto Pollensa Hotel & Spa - Adults Only Aparthotel

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.