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4.0 out of 5

"Great place to stay with the family. Rooms and other facilities are ok. Staff is very nice and helpful. We booked on the half board option and food wa ... " More

By a verified traveller on Sun 11 Aug 2019

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Suite (Single Use)

Bed Count 2 Single Beds Maximum Occupancy 1 Max

Suite

Bed Count room.options.bedSize.SofaBed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Puerto Azul Suite Hotel. During your stay, you're just a quick walk from Pollensa Port. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. This 4-star hotel has 148 rooms over 3 floors. All rooms offer free WiFi and balconies.

  • Air-conditioned rooms with balconies, separate living rooms and digital TV
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the seasonal outdoor pool
  • Services include a free kids' club, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre, a steam room and bicycles to rent
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • Just a 4-minute drive from Pollensa Port and 13 minutes from Alcudia Port
  • Airport shuttle service available for a fee

Puerto Azul Suite Hotel ratings based on 3 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Puerto Azul Suite Hotel

Couples (2)
4 out of 5
Great place to stay with the family. Rooms and other facilities are ok. Staff is very nice and helpful. We booked on the half board option and food was good and there was a good variety of meals, especially for a dinner. We stayed a week and there were different meals to choose from every evening. The hotel is close to the beach, shops and many restaurants. I highly recommend this hotel.

Posted by on 11 Aug 2019

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Comment from Hotel Management

14 Aug 2019 by Antoni

Many thanks for your comments, they help us to keep improving. We hope to welcome you again.

4 out of 5

Excellent for young families

My wife and I have stayed at this hotel several times and hope to return again one day. On this occasion there were just the two of us but previously we have had family holidays here with our children and grandchildren. We feel very much at home here and the gardens, pool and common areas are excellent. The town of Puerto Pollensa is lovely especially the Pine Walk, Church Square and seafront restaurants. The sandy beach is especially good as the bay is sheltered and very safe for young children. The hotel position is just a few steps away from the centre and an easy walk back in the evening. We enjoy the hotel food and the bar prices compare favourably with those in the town. The rooms are now looking a bit dated but we understand a refurbishment is scheduled to take place over the coming winter.

Posted by on 14 Oct 2013

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4 out of 5

Good value three star

Good value three star. Room spacious if dated ,wifi in room a bonus although not the strongest signal Location is an easy 200 yards walk to the beach We were on half board and food fine too Pool and area also sound although the entertainment rather muted, perhaps understandably given the time of our visit ( early/ mid October 2013)

Posted by on 10 Oct 2013

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Property Features

Puerto Azul Suite Hotel offers its guests 2 the outdoor swimming pools, a steam room, a fitness centre, and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Free breakfast is available. A computer station is on site and WiFi is free in public spaces. A rooftop terrace, a free kid's club, and tour or ticket assistance are also featured at the family-friendly Puerto Azul Suite Hotel. An airport shuttle (available on request) is available for a fee. Self parking is free. This 4-star Puerto de Pollensa hotel is smoke free.

  • 148 guestrooms or units
  • 3 levels
  • 3 buildings
  • Buffet breakfast (free)
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Kid's club (free)
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Garden
  • Computer for guest use
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools -2
  • Number of living rooms
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Airport: Palma de Mallorca (PMI) (67 km / 41.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Puerto Azul Suite Hotel offers 148 forms of accommodation with a safe and a hairdryer. Rooms open to balconies. This accommodation offers separate living rooms. Televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Private balcony
  • Separate bedroom
  • Living room
  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Fridge
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served a free buffet breakfast.

Restaurante – This buffet restaurant serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

2 the outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 7 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Front desk staff will greet guests on arrival.

Airport transport is offered on request. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property

Guests are provided with hand sanitiser

The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitiser.The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Measures to reduce infection (Spain)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wired Internet in public areas: EUR 1 (for 10 minutes, rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Puerto Azul Aparthotel Pollensa
  • Puerto Azul Pollensa
  • Puerto Azul Suite Hotel Pollensa
  • Puerto Azul Suite Hotel
  • Puerto Azul Suite Pollensa
  • Puerto Azul Suite
  • Puerto Azul Suite Hotel Hotel
  • Puerto Azul Suite Hotel Pollensa
  • Puerto Azul Suite Hotel Hotel Pollensa

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.