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4.0 out of 5

"Great place to stay with the family. Rooms and other facilities are ok. Staff is very nice and helpful. We booked on the half board option and food wa ... " More

By a verified traveller on Sun 11 Aug 2019

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Economy Suite

Bed Count room.options.bedSize.SofaBed Maximum Occupancy 4 Max
£64* Per night/room 1 Oct - 2 Oct

Suite

Bed Count room.options.bedSize.SofaBed Maximum Occupancy 4 Max

Suite, Pool View

Bed Count room.options.bedSize.SofaBed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Puerto Azul Suite Hotel. During your stay, you're just a quick walk from Playa d'Albercuix. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. This 4-star hotel has 148 rooms over 3 floors. All rooms offer free WiFi and balconies.

  • Air-conditioned rooms with balconies, living rooms and digital TV
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the seasonal outdoor pool
  • Services include a free kids' club, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre, a steam room and bicycles to rent
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • Within a 15-minute walk of Pollensa Port and Playa del Port de Pollença
  • Airport shuttle service available for a fee

Puerto Azul Suite Hotel ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Puerto Azul Suite Hotel

Couples (2)
4 out of 5
Great place to stay with the family. Rooms and other facilities are ok. Staff is very nice and helpful. We booked on the half board option and food was good and there was a good variety of meals, especially for a dinner. We stayed a week and there were different meals to choose from every evening. The hotel is close to the beach, shops and many restaurants. I highly recommend this hotel.

Posted by on 11 Aug 2019

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Comment from Hotel Management

14 Aug 2019 by Antoni

Many thanks for your comments, they help us to keep improving. We hope to welcome you again.

4 out of 5

Excellent for young families

My wife and I have stayed at this hotel several times and hope to return again one day. On this occasion there were just the two of us but previously we have had family holidays here with our children and grandchildren. We feel very much at home here and the gardens, pool and common areas are excellent. The town of Puerto Pollensa is lovely especially the Pine Walk, Church Square and seafront restaurants. The sandy beach is especially good as the bay is sheltered and very safe for young children. The hotel position is just a few steps away from the centre and an easy walk back in the evening. We enjoy the hotel food and the bar prices compare favourably with those in the town. The rooms are now looking a bit dated but we understand a refurbishment is scheduled to take place over the coming winter.

Posted by on 14 Oct 2013

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4 out of 5

Good value three star

Good value three star. Room spacious if dated ,wifi in room a bonus although not the strongest signal Location is an easy 200 yards walk to the beach We were on half board and food fine too Pool and area also sound although the entertainment rather muted, perhaps understandably given the time of our visit ( early/ mid October 2013)

Posted by on 10 Oct 2013

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Renovations + Closures

The property is closed between 1 November and 18 March.

Property Features

Puerto Azul Suite Hotel offers its guests 2 outdoor swimming pools, a steam room, a fitness centre, and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Free breakfast is available. A computer station is on site and WiFi is free in public spaces. A rooftop terrace, a free kid's club, and tour or ticket assistance are also featured at the family-friendly Puerto Azul Suite Hotel. An airport shuttle (available on request) is available for a fee. Self parking is free. This 4-star Pollensa hotel is smoke free.

  • 148 guestrooms or units
  • 3 levels
  • 3 buildings
  • Buffet breakfast (free)
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Kid's club (free)
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Garden
  • Computer for guest use
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Number of living rooms
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Wired Internet access - surcharge

Parking

Free self parking , Free parking nearby

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Puerto Azul Suite Hotel offers 148 forms of accommodation with a safe and a hairdryer. Rooms open to balconies. This accommodation offers separate living rooms. Televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries. This Pollensa hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Private balcony
  • Separate bedroom
  • Living room
  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Fridge
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served a free buffet breakfast.

Restaurante – This buffet restaurant serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 7 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard and American Express; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast and dinner. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wired Internet in public areas: EUR 1 (for 10 minutes, rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Puerto Azul Aparthotel Pollensa
  • Puerto Azul Pollensa
  • Puerto Azul Suite Hotel Pollensa
  • Puerto Azul Suite Hotel
  • Puerto Azul Suite Pollensa
  • Puerto Azul Suite
  • Puerto Azul Suite Hotel Hotel
  • Puerto Azul Suite Hotel Pollensa
  • Puerto Azul Suite Hotel Hotel Pollensa

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.