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4.1 out of 5

"Wonderful hotel, fantastic views of the harbour and close to the center of town. The food was good and they had a great selection of local wines. " More

By a verified traveller on Sun 07 Jan 2018

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Hotel Description

Our customers tell us that they can't get enough of the spacious rooms at Azor Hotel. During your stay, you're just a quick walk from Ponta Delgada Harbour. Enjoy features like free breakfast and free WiFi in public areas, plus an outdoor pool. Built in 2016, this 5-star hotel has 101 rooms over 6 floors. All rooms offer free WiFi and balconies.

  • Air-conditioned rooms with balconies, flat-screen TVs and minibars
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Portuguese cuisine while dining at À Terra
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a 24-hour fitness centre
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Steps from Ponta Delgada Harbour and 11 minutes on foot from University of the Azores
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Double Room, Sea View

Bed Count 1 Double Bed Maximum Occupancy 3 Max
£124* Per night/room 26 Aug - 27 Aug

Family Room, Sea View

Bed Count 1 Double Bed Maximum Occupancy 6 Max

Suite, Sea View

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Azor Hotel ratings based on 8 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Azor Hotel

Everyone (8)
1 out of 5
Suite large but no ambiance eg pictures etc Very little festive decorations & touches Food very disappointing Breakfast was very boring same menu for 15 days Dinner sent back twice over cooked Front desk.staff were very good Overall would rate 3.5 & will not return or recommend

Posted by on 6 Jan 2019

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Comment from Hotel Management

27 Jan 2019 by Filipe Pacheco

Dear Guest, I would like on behalf of the whole team to regret for not having been able to meet their expectations. We have received great feedback from our guests, even when they send us and make some observation during the stay, we always take them as a way of improvement and change, so in the future identical situations do not happen. We hope that in the near future we will have the opportunity to welcome you and make your stay a memorable one. Regards Filipe Pacheco - Sales Manager

5 out of 5

Fantastic hotel, excellent views

Wonderful hotel, fantastic views of the harbour and close to the center of town. The food was good and they had a great selection of local wines.

Posted by , from norwich on 7 Jan 2018

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Comment from Hotel Management

13 Jan 2018 by Rodolfo Lemos

Dear Robbie, Thank you for your valuable review. We hope to welcome you again in The Azor Hotel Best Regards Rodolfo Lemos Rooms Division Manager

5 out of 5

Some friendly staff. Lovely views. Modern hotel.

Pros: Room was superb on 6th floor view to the marina. Room has an excellent WiFi system.
Cons: Some rude staff. Otherwise it's a perfect stay. The bathroom could have a different tiles.
Location: Old centre 10 mins walk. Otherwise it's a perfecy stay.

Posted by , from London on 8 Nov 2016

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Comment from Hotel Management

30 Dec 2016 by Filipe Pacheco

Dear guest, Thank you for the review about your stay in our hotel. We are glade to know that you had an excellent stay with us. We hope to see you soon at Azor Hotel

5 out of 5

Posted by on 7 Jan 2020

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Comment from Hotel Management

12 Jan 2020 by Filipe Pacheco

Dear guest, Thank you for sharing with us your rating after the experience you had at Azor. It's important having the feedback from our guests. We hope to see you soon at Azor. Regards Filipe Pacheco Deputy Hotel Manager

4 out of 5
Palvelualtis henkilökunta, siistit ja isot huoneet. Parvekkeen ja ikkunoiden siisteyteyttä voisi parantaa.

Posted by on 5 Jun 2019

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Comment from Hotel Management

5 Jun 2019 by Filipe Pacheco

Dear Guest, We would like to thank you the review after your experience at our Hotel. It's important to this team having the feedback as it is one of the best ways we can measure the guests opinions about us. We hope to see you soon. Regards Filipe Pacheco Deputy Hotel Manager

5 out of 5

Posted by on 14 Sep 2018

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Comment from Hotel Management

17 Sep 2018 by Pedro Magalhães Assistant Front Office Manager

Dear Guest, we hope that you enjoyed your stay with us. Thank you very much for your feedback. Our best regards Pedro Magalhães Assistant Front Office Manager

3 out of 5

Too many flaws

Badly maintained room, breakfast choice limited to minimum, long wait for coffee, stayed six nights and did not sleep well as pillows were terrible

Posted by on 29 Jul 2017

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Comment from Hotel Management

6 Aug 2018 by Filipe Pacheco

Caro Artur, Thank you for the review and we will take good notes of your remarks. Regards Filipe Pacheco

5 out of 5

The perfect start for holidays on the Azores

Pros: For us the breakfast buffet was probably the best we ever experienced in a hotel.
Location: The hotel is very well located at the harbour of Ponta Delgada, the view is amazing.
We were extremely satisfied with the Azor Hotel in every concern: the room, the food, the staff. I was really outstanding!

Posted by , from Lucerne / Switzerland on 9 Jul 2017

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Comment from Hotel Management

6 Aug 2018 by Filipe Pacheco

Dear Juerg, Thank you for the review and rating. We hope to see you soon. Regards Sales Manager

Renovations + Closures

This property is closed from 20 July 2020 to 31 July 2020 (dates subject to change).

Property Features

Azor Hotel offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. There are 7 meeting rooms available. A casino, spa services, and a terrace are also featured at the luxury Azor Hotel. Parking is available for a fee. This 5-star Ponta Delgada hotel is smoke free.

  • 1 building
  • 101 guestrooms or units
  • 6 levels
  • Built in 2016
  • Buffet breakfast (free)
  • Casino
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Ponta Delgada (PDL-Joao Paulo II) (5.9 km / 3.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Azor Hotel offers 101 forms of air-conditioned accommodation with minibars and espresso makers. Rooms open to balconies. 32-inch Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • In-room dining
  • Flat-screen television
  • Cable channels
  • Espresso maker
  • Shower and tub combination
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 11:30 AM.

À Terra – This restaurant specialises in Portuguese cuisine.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 70.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 20 per pet, per night
  • Maximum 1 per room (weight limit: 22 lb)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Staffed front desk
  • Property Registry Number – 7078
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 10 per day (in/out privileges)
  • Pet fee: EUR 20 per pet, per night
  • Rollaway bed fee: EUR 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Azor Hotel Ponta Delgada
  • Azor Ponta Delgada
  • Azor Hotel Hotel
  • Azor Hotel Ponta Delgada
  • Azor Hotel Hotel Ponta Delgada

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.