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4.9 out of 5

"Sense of space and fine sea views. Excellent location for all moods! " More

By a verified traveller on Tue 21 May 2019

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Single Room, Ocean View

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Suite

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Classic Double or Twin Room, Bay View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Classic Single Room, Bay View

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Classic City View Plus

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Hotel Description

Grand Hotel Açores Atlântico's great location gets high marks from our customers. During your stay, you're just a quick walk from Ponta Delgada Harbour. You'll find features such as free breakfast and free WiFi in public areas, plus an indoor pool. This 5-star hotel has 140 rooms over 6 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and minibars
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Portuguese cuisine and ocean views while dining at Balcony
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests really like the accommodation for the comfy beds, overall comfort and spaciousness
  • Within a 10-minute walk of Ponta Delgada Harbour and University of the Azores
  • Local-area shuttle service available for a fee

Grand Hotel Açores Atlântico ratings based on 10 verified reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grand Hotel Açores Atlântico

Everyone (7) Couples (3)
5 out of 5

Posted by on 10 Aug 2019

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Comment from Hotel Management

24 Aug 2019 by Hotel Management

Dear Guest, Thank you for your rating of the Grand Hotel Açores Atlantico. With kind regards, Hotel Management

5 out of 5
Sense of space and fine sea views. Excellent location for all moods!

Posted by on 21 May 2019

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Comment from Hotel Management

5 Jun 2019 by Hotel Management

Dear Guest, Thank you for your feedback towards your recent stay at the Grand Hotel Açores Altantico. We are pleased to see that you have enjoyed our sea views and our location. We look forward to welcome you back soon. With kind regards, Hotel Management

5 out of 5

Posted by on 1 Nov 2018

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Comment from Hotel Management

6 Nov 2018 by Hotel Management

Dear Guest, Thank you very much for taking your time to give us a review of the Grand Hotel Açores Atlantico. We look forward to welcoming you soon, Kind regards, Hotel Management

4 out of 5
Tolle Lage am Hafen, in der Nähe der Altstadt, schöner Indoor-Pool & Fitnessraum, freundliches & hilfsbereites Personal an der Rezeption

Posted by on 8 Jan 2020

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Comment from Hotel Management

8 Jan 2020 by Hotel Management

Dear Guest, We would like to thank you for choosing to stay with us and for taking the time to share these lovely comments about our hotel and staff. We'll make sure they receive this important feedback. We are delighted to hear that you had an enjoyable stay with us and that we have met your expectations. We look forward to welcome you back. Kindest regards, Hotel Management

5 out of 5
Erinomainen aamiainen ja loistava sijainti - helppo lähteä retkille.

Posted by on 10 Nov 2019

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Comment from Hotel Management

14 Nov 2019 by Hotel Management

Dear Guest, We thank you for your kind words towards the Grand Hotel Açores Atlantico´s breakfast and its location. We hope to have the honor of welcoming you back soon. With all best wishes, Hotel Management

5 out of 5

Posted by on 17 Jun 2019

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Comment from Hotel Management

21 Jun 2019 by Hotel Management

Dear Guest, Thank you for your rating of the Grand Hotel Açores Atlantico. We hope to welcome you back soon. With kind regards, Hotel Management

5 out of 5
Tilava viihtyisä huone,Erittäin yställinen henkilökunta.

Posted by on 4 Jun 2019

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Comment from Hotel Management

13 Jun 2019 by Hotel Management

Dear Guest, Thank you for the kind feedback of your recent stay at the Grand Hotel Açores Atlantico. We hope to have the honor of welcoming you back soon. With kind regards, Hotel Management

5 out of 5

Posted by on 13 May 2019

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Comment from Hotel Management

16 May 2019 by Hotel Management

Dear Guest, Thank you for your rating of the Grand Hotel Açores Atlântico. With kind regards, Hotel Management

5 out of 5

Posted by on 28 Apr 2019

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Comment from Hotel Management

2 May 2019 by Hotel Management

Dear Guest, Thank you for your rating of the Grand Hotel Açores Atlantico. With kind regards, Hotel Management

5 out of 5
Sehr freundliches hilfsbereites Personal. Tolles Frühstück. Saubere Zimmer, bequeme Betten und wenn man ein Seaview Zimmer hat, Blick auf‘s Meer und über die Hafenmole. Gute Lage zum Zentrum.

Posted by , from Zürich on 27 Oct 2018

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Comment from Hotel Management

6 Nov 2018 by Hotel Management

Dear Mrs. Birgit, Thank you very much for taking your time to give us a review of the Grand Hotel Açores Atlantico. It is always so rewarding to read about our guests having happy experiences! We look forward to welcoming you soon, Kind regards, Hotel Management

Renovations + Closures

This property is closed from 1 April 2020 to 28 February 2021 (dates subject to change).

Property Features

Grand Hotel Açores Atlântico offers its guests a marina, an indoor pool, and a fitness centre. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. You'll find a business centre on site. Event space at this hotel measures 5027 square feet (467 square metres) and includes conference rooms. A terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury Grand Hotel Açores Atlântico. An area shuttle within 0 kilometers is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Ponta Delgada hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 6 levels
  • 5027 sq ft of conference space
  • 467 sq. m of conference space
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • In-room childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Ponta Delgada (PDL-Joao Paulo II) (5.5 km / 3.4 mi)
  • Property shuttles: Area shuttle within 0 kilometers available for a surcharge
  • Parking: Self parking available for a surcharge

Room Amenities

Grand Hotel Açores Atlântico offers 140 forms of accommodation with minibars and laptop-compatible safes. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Ponta Delgada hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Shower and tub combination
  • Cots (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.

Balcony – Overlooking the ocean, this restaurant specialises in Portuguese cuisine and serves breakfast and dinner.

Vapore Bar – This bar specialises in Portuguese cuisine and serves breakfast, brunch, dinner and light fare. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Hot springs nearby
  • Windsurfing nearby
  • Horse riding nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of Clean & Safe (Portugal) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • Guests will receive an email with special check-in instructions
  • Property Registry Number – 1078
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Number of children who can stay for free – 2
  • gap period enforced between guest stays 24 hours
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 10 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Cleaning/housekeeping/linen fee: EUR 0 per night
  • Air conditioning fee: EUR 0 per night
  • Television fee: EUR 00 per night
  • In-room safe fee: EUR 0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Acores Atlantico Ponta Delgada, Azores - Sao Miguel
  • Grand Hotel Açores Atlântico Ponta Delgada
  • Grand Açores Atlântico Ponta Delgada
  • Grand Açores Atlântico
  • Açores Atlântico Grand Hotel
  • Hotel Açores Atlântico Ponta Delgada
  • Hotel Açores Atlântico
  • Açores Atlântico Ponta Delgada
  • Açores Atlântico
  • Acores Atlantico Ponta Delgada
  • Grand Hotel Açores Atlântico Hotel
  • Grand Hotel Açores Atlântico Ponta Delgada
  • Grand Hotel Açores Atlântico Hotel Ponta Delgada

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.