3 Jun 2019 by Susana
Dear Guest Thank you for your classification and specially for your stay.
Whales Bay Hotel offers its guests an outdoor pool, a spa tub, and a sauna. Public spaces have free WiFi. Spa services, a terrace, and tour or ticket assistance are also featured at Whales Bay Hotel. Free self parking is available. You'll have access to the outdoor pool at a partner property. Smoking is allowed in designated areas at this 4-star Ponta Delgada apartment.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Whales Bay Hotel offers 15 forms of accommodation with espresso makers and a safe. Rooms open to lanais. This individually furnished accommodation has separate sitting areas and includes double sofa beds. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, microwaves and dishwashers. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers. This Ponta Delgada apartment provides complimentary wireless Internet access. LED televisions come with cable channels. Housekeeping is provided on a limited basis.
An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Guests can access their rooms with a mobile device.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of Clean & Safe (Portugal) guidelines.