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4.0 out of 5

"The room was very old fashioned and run down...not what I would say is 4 star. Service at breakfast both mornings was shocking and you could see this ... " More

By a verified traveller on Fri 28 Aug 2020

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£253* Per night/room 22 Jun - 23 Jun

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double Room, Balcony, Harbour View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room, Harbour View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the comfortable rooms at Harbour Heights Hotel. During your stay, you're just a quick walk from Canford Cliffs Beach. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This 4-star hotel has 38 rooms. Each room includes amenities such as free WiFi and a plasma TV.

  • All rooms offer plasma TVs, fridges and coffee makers
  • Free WiFi
  • Enjoy a bite to eat at The View Restaurant, a bistro that serves regional cuisine
  • Self-parking available for a fee
  • Amenities include meeting rooms, a conference centre and a car charging station
  • Guests speak favourably about the quiet location and the breakfast
  • Just a 1-minute drive from Sandbanks Beach and 8 minutes from Bournemouth International Centre

Harbour Heights Hotel ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Harbour Heights Hotel

Everyone (3) Couples (1)
3 out of 5
The room was very old fashioned and run down...not what I would say is 4 star. Service at breakfast both mornings was shocking and you could see this was a common issue across many tables with people becoming annoyed. They are usually buffet so are not used to a la carte but they have been doing it for nearly 2 months now! For covid safety they ask guests to wear masks and use a one way system but this is not enforced at all which is quite frustrating for those who do wear masks. What makes the hotel is the location, its views and I would definitely recommend the Chinese restaurant.

Posted by on 28 Aug 2020

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4 out of 5

Posted by on 8 Mar 2019

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4 out of 5

Posted by on 12 Sep 2018

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5 out of 5

Lovely hotel close to Sandbanks beach

Booked a few days before bank holiday weekend and got the last standard room so wasn't expecting much. Wow- so surprised! This hotel is amazing, room had view of Poole harbour from the Juliet balcony and another window. Bathroom had twin sinks and the shower over the bath was high enough to accommodate my 6ft 4 tall husband. Breakfast was great and cooked to order- could tell really quality ingredients used for the full English brekkie. Found on the last day that beautiful Sandbanks sandy beach was a 5 min walk away. Car park was £10 a day but other hotels charge same or more.Will definitely be re- booking for next year

Posted by , from Bunny, Nottingham on 2 Sep 2017

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Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Harbour Heights Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Poole hotel is smoke free.

  • 38 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Deli
  • Charging station for electric cars
  • Conference centre
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Fridge

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Bournemouth (BOH-Bournemouth Intl.) (15.5 km / 9.6 mi)
  • Train station: Branksome Station (3.7 km / 2.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Harbour Heights Hotel offers 38 forms of accommodation with coffee/tea makers and designer toiletries. Plasma televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Plasma television
  • Fridge
  • Coffee maker
  • Combined shower/bath
  • Cots (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom

Food & Drink

The View Restaurant – This bistro specialises in regional cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.

Ocean Palace – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open selected days.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 18.0 per day.
  • Cots (infant beds) are available for GBP 5.0 per stay.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

  • Noise-free rooms not guaranteed
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 10.00 per night
  • Late check-out fee: GBP 25
  • Crib (infant bed) fee: GBP 5.0 per stay
  • Rollaway bed fee: GBP 18.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Harbour Heights Hotel Hotel
  • Harbour Heights Hotel
  • Harbour Heights Hotel Poole
  • Harbour Heights Poole
  • Harbour Heights Hotel Poole, Dorset
  • Harbour Heights Hotel Poole
  • Harbour Heights Hotel Hotel Poole

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.