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Haven Hotel

4-star property
161 Banks Road, Poole, England 020 3788 4841
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3.4 out of 5
See all 12 ebookers Reviews

"The room was lovely over looking the sea and clean towels changed every day the staff was very helpful " More

By a verified traveller on Wed 28 Sep 2022

Points Of Interest

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Economy Double Room, Courtyard View

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£125* Per night/room 2 May - 3 May

Double Room, Sea View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room, Balcony, Harbour View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room, Balcony, Sea View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Haven Hotel's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Sandbanks Ferry Terminal. You'll find features such as free breakfast and free WiFi in public areas, plus an indoor pool.

  • Free full breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at The Point Restaurant, a fine-dining restaurant with ocean views
  • Self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Amenities include a car charging station, a lift and a terrace
  • On-site recreation includes a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 11 minutes by car from Poole Harbour and 11 minutes from Bournemouth International Centre

Haven Hotel ratings based on 12 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Haven Hotel

Everyone (6) Couples (6) Family (1)
4 out of 5
The room was lovely over looking the sea and clean towels changed every day the staff was very helpful

Posted by on 28 Sep 2022

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1 out of 5

Posted by on 13 Sep 2020

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2 out of 5
The Hotel has a wonderful location, but its a crumbling old relic that needs a huge overhaul to restore it to its former glory.

Posted by , from London on 15 Aug 2020

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4 out of 5
Position. I remember staying in this hotel 'for work' about 25 years ago and it stuck in my mind. As others have mentioned it is slightly 'tired', but perhaps this adds to its character. I would stay again.

Posted by on 5 Nov 2019

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4 out of 5
Fantastic location and views, still has some character and varied clientele. Felt some things had been levered in: going through the dining room to get to the spa and some bits were looking a bit tired. But could be a fabulous hotel, prefer over others in the area and would definitely go back.

Posted by on 18 Jun 2019

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3 out of 5
Room was fairly small, particularly the bathroom, which felt a little old. Shower was average

Posted by on 6 Apr 2019

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3 out of 5
Disappointed with our small room - booked a balcony harbour room the best room which was left on website, which we had stayed in before which was large and comfy previously so was confident this would be good! This time it was tiny and made it difficult for me and my v tall partner to move about in, could barely get in the bathroom which had cupboard doors! Cold pool in spa area, no jacuzzi working, closed outdoor pool. OH enjoyed the sauna which I couldn’t use as am pregnant. Breakfast a bit shambolic. V v busy and seemed staff couldn’t cope. Waiter took our order of eggs which he seemed to not want to do as was worried we would be forgotten as seemed to be no one taking coffee or egg orders, and anyway the eggs never appeared. Asked 20 or so mins later and it seems the ‘order’ had gone missing ? Overall disappointing compared to our first stay however clean and tidy and excellent location which is the reason we stayed. Probably the last time for us am afraid.

Posted by on 20 Feb 2019

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4 out of 5
Excellent position with wonderful views and right on one of best beaches in the UK. The hotel needs a little bit of tlc but the new owners have put some money into this. The food is excellent and the breakfast is included and very well presented. The staff were not particularly welcoming,which was a shame. The bar staff were slow and needed help due to being understaffed. This led to a queue building up and a long wait to be served drinks and bar food. This wa

Posted by on 9 Aug 2018

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5 out of 5

Excellent Hotel

Stayed in Haven Hotel six nights had a wonderful time the staff are so friendly and helpfull and the hotel itself so close to beach & shops .

Posted by , from Hertfordshire on 2 Aug 2017

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4 out of 5
Pros: The swimming pool area was really relaxing and calming
Cons: There was a wedding which I know they had there but it felt like my room was in the function, we was on the 1 st floor but it was quieter on the balcony then in the room
Location: Lovely location and great facilities

Posted by on 14 Nov 2016

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About the Haven Hotel

Location 161 Banks Road, Poole, England BH13 7QL

Property Features

Haven Hotel offers its guests a seasonal outdoor pool, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. Haven Hotel also features a terrace and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Poole hotel is smoke free.

  • 84 guestrooms or units
  • Full breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Front desk (24 hours)
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Poole Parkstone Station (6.3 km / 3.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Haven Hotel offers 84 accommodations with coffee/tea makers and a hairdryer. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Poole hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • LCD television
  • Digital channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom

Food & Drink

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.

The Point Restaurant – Overlooking the ocean, this fine-dining restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required.

Pavilion Bar – Overlooking the ocean, this bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Nearby Activities

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Boat tours nearby
  • Marina nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Property does not follow regional sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property is not currently implementing any guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Haven Hotel
  • Haven Hotel Poole
  • Haven Poole
  • Haven Hotel Hotel
  • Haven Hotel Poole
  • Haven Hotel Hotel Poole

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:30 AM to 5:30 PM
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.