"Nice historical building. The swimming pool was not very clean and no deck chair and umbrella available. The service is not worth that of a 5 star. Fo ... " More
8 Sep 2019 by Jefe de Gestión Humana y Calidad.
Respected Guest, Receive a cordial greeting from the Dann Monasterio Hotel, we thank you for choosing us on your visit to the city, we are very sorry to have found the pool not so clean and not to have the towel service. We are in a time of winds and the pool is in the hotel gardens, the leaves of the trees fall into the pool, our staff in charge has been managing more frequently the cleaning of it. According to our company policies, the towels are not allowed to be taken to the thermal baths, because the smell of sulfur does not allow the loan outside the hotel. We hope to have you back soon. Cordially.
24 Jun 2019 by Jefe de Gestión Humana y Calidad.
Muchas gracias por escribirnos. Cordialmente. Jeferson Alvarado D. Jefe de Gestión Humana y Calidad.
Hotel Dann Monasterio Popayán offers its guests an outdoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 301 square feet (28 square metres) and includes conference space. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Dann Monasterio Popayán. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This 4-star Popayán hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Hotel Dann Monasterio Popayán offers 47 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 26-inch LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, complimentary toiletries and hairdryers. This Popayán hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests are served a free continental breakfast daily from 6:30 AM to 10:00 AM.
El Campanario – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 1 days prior to check-in.
Hotel Dann Monasterio Popayán offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 1 days prior to check-in.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
