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"We’d read the reviews of the hotel being outdated and not-great. This wasn’t our experience. True, it needs a serious upgrade and lick of paint... b ... " More

By a verified traveller on Tue 06 Feb 2018

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Hotel Description

Our customers tell us that they enjoy the spacious rooms at Jamaica Palace Hotel. During your stay, you'll be close to Blue Lagoon. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This 3.5-star hotel has 80 rooms over 2 floors. Each room includes amenities such as free WiFi and a patio.

  • Air-conditioned rooms with patios, separate sitting areas and private gardens
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Caribbean cuisine and garden views while dining at Jamaica Palace Restaurant
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance, a porter and wedding services
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • 6 minutes by car from Blue Lagoon and 8 minutes from Port Antonio Square

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
£123* Per night/room 7 Apr - 8 Apr

Royal Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Jamaica Palace Hotel ratings based on 2 verified reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Jamaica Palace Hotel

Everyone (2)
4 out of 5

Great for a weekend in alternative Jamaica

We’d read the reviews of the hotel being outdated and not-great. This wasn’t our experience. True, it needs a serious upgrade and lick of paint... but the room and towels etc were scrupulously clean. The gardens were immaculate and beautiful. The staff were absolutely fantastic and the all-inclusive for 3 nights worked out really well. Great as a base for the mountains, Blue Lagoon and Frenchman’s Cove.... not to forget the ‘interesting’ roads and driving! All in all, a great long weekend.

Posted by , from London on 6 Feb 2018

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2 out of 5

Aussen wow, innen naja

Pros: Die Sauberkeit (die Überdecke auf dem Bett hat uns trotzdem geekelt)
Cons: Essen, Service, Zimmer
Location: Unbedingt mit Mietwagen die Tage dort verbringen.
Von aussen sieht dieses Hotel super aus, aber leider ist es sehr alt und die Zimmer brauchen unbedingt ein update. Der Service lässt zu wünschen übrig. Es sind zwar alle sehr nett, aber alles dauert. Das Früstück war nicht gut, man konnte zwischen jamaikanisch und continental wählen, sobald man z.B. Früchte bestellt, kostete es extra (800.-- JMD für einen kleinen Früchteteller ist echt überriessen). Das Rührei schien schon länger rumgestanden zu sein, schmeckte nicht frisch und es ging anderen Gäste auch so. Man braucht unbedingt einen Mietwagen für diese Gegend es ist weder direkt am Strand noch hat es einen Laden in der Nähe. Wenn das Hotel ein Taxi bestellt, bezahlt man schon ab 1000 JMD. Wartet man vor dem Hotel bis ein Taxi kommt, zahlt man ca. 400 JMD in die Stadt. Positiv war die Sauberkeit der Zimmer und Anlage. Also Preis/Leistung passte für uns nicht.

Posted by , from F. on 11 Oct 2016

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Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. An outdoor pool, a terrace, and tour or ticket assistance are also featured at the business-friendly Jamaica Palace Hotel. Free self parking is available. This 3.5-star Port Antonio hotel is smoke free.

  • 80 guestrooms or units
  • 2 levels
  • 3 buildings
  • Local cuisine
  • Breakfast available (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Umbrellas for the pool
  • Business facilities
  • 1 conference room
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Kingston (KIN-Norman Manley Intl.) (113 km / 70.2 mi)
  • Parking: Free self parking

Room Amenities

Jamaica Palace Hotel offers 80 forms of accommodation which are accessible via exterior corridors and feature a safe and free toiletries. Rooms open to patios. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. Cable televisions are provided. Bathrooms include a bath. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). In-room massages, an iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private patio
  • Sitting area
  • In-room dining (limited hours)
  • Private outdoor space
  • Television
  • Cable channels
  • Luxury bedding
  • Bathtub
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Massage in room (surcharge)
  • Hairdryer available
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Guests are served a free local cuisine breakfast daily from 7:30 AM to 10:30 AM.

Jamaica Palace Restaurant – Overlooking the garden, this restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Rafting nearby
  • Waterskiing nearby
  • Ecotours nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jamaica Palace
  • Jamaica Palace Hotel
  • Jamaica Palace Hotel Port Antonio
  • Jamaica Palace Port Antonio
  • Palace Hotel Jamaica
  • Palace Jamaica
  • Jamaica Palace Hotel Hotel
  • Jamaica Palace Hotel Port Antonio
  • Jamaica Palace Hotel Hotel Port Antonio

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.