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5.0 out of 5

"Huge room even though cheapest one garden view Great sunbeds loads of them Had huge pools to ourselves very quiet Loved it " More

By a verified traveller on Mon 29 Jan 2018

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Room, 2 Double Beds, Non Smoking, Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
£149* Per night/room 22 Sep - 23 Sep

Studio, 1 King Bed, Non Smoking, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Non Smoking, Lagoon View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 1 King Bed, Non Smoking, Lagoon View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking, Pool Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Sheraton Grand Mirage Resort, Port Douglas's great beach location gets high marks from our customers. During your stay, you'll be within walking distance of Four Mile Beach. Features include free WiFi in public areas and free self-parking, plus 12 outdoor pools. Built in 1987, this 5-star resort has 295 rooms over 3 floors. Free WiFi and jetted baths are available in all rooms.

  • Air-conditioned rooms with Tempur-Pedic beds, jetted baths and iPod docking stations
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with pool views at Feast Restaurant & Bar , one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the 12 outdoor pools
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a golf course, 2 outdoor tennis courts and a 24-hour fitness centre
  • Guests have great things to say about the size of the guestrooms and the beach
  • Just a 2-minute drive from Four Mile Beach and a few minutes from Crystalbrook Superyacht Marina
  • Airport and bus station shuttle shuttle service available for a fee

Sheraton Grand Mirage Resort, Port Douglas ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sheraton Grand Mirage Resort, Port Douglas

Everyone (1)
5 out of 5

Fabulous

Huge room even though cheapest one garden view Great sunbeds loads of them Had huge pools to ourselves very quiet Loved it

Posted by on 29 Jan 2018

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About the Sheraton Grand Mirage Resort, Port Douglas

Location Port Douglas Road, Port Douglas, QLD 4877

Property Features

A private beach is featured. Sheraton Grand Mirage Resort, Port Douglas offers its guests a golf course, 12 outdoor swimming pools, outdoor tennis courts, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A swim-up bar. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and coworking spaces. Event space at this resort measures 12917 square feet (1200 square metres) and includes conference centres. A kids' pool, a terrace, and tour or ticket assistance are also featured at the luxury Sheraton Grand Mirage Resort, Port Douglas. You'll have access to the outdoor pool at a partner property. An airport shuttle (available at scheduled times) and a bus station shuttle are available for a fee. Self parking is free. A complete renovation of Sheraton Grand Mirage Resort, Port Douglas was completed in November 2016. This 5-star Port Douglas resort is smoke free.

  • 295 guestrooms or units
  • 3 levels
  • 6 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 12917 sq ft of conference space
  • 1200 sq. m of conference space
  • Built in 1987
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 12
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 2
  • Grocery/convenience store
  • Laundry facilities
  • Separate dining area
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge) , RV, bus, truck parking

Transport

  • Property shuttles: Airport shuttle and bus station shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Sheraton Grand Mirage Resort, Port Douglas offers 295 forms of air-conditioned accommodation which are accessible via exterior corridors, and features iPod docking stations and minibars. This accommodation offers separate dining areas. Tempur-Pedic beds feature Egyptian cotton sheets, down comforters and premium bedding. A pillow menu is available. 55-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a jetted bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Dining room
  • Sitting area
  • Tempur-Pedic beds
  • Jetted bath
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Pillow options
  • Combined shower/bath
  • Rainfall showerhead
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

Feast Restaurant & Bar – This poolside fine-dining restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.

Lobby Cafe – This café serves brunch, lunch and light fare. Open daily.

Daintree Bar – This bar only serves light fare. Open daily.

Harrisons by Spencer – This poolside fine-dining restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. 12 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Rafting nearby
  • Golf driving range on site
  • Waterskiing nearby
  • Golf lessons on site
  • Golfing on site
  • Snorkelling nearby
  • Tennis lessons on site
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 85.0 per night.
  • Cots (infant beds) are available for AUD 25.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorisation
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wear personal protective equipment
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 48 for adults and AUD 24.00 for children (approximately)
  • Airport shuttle fee: AUD 43.00 per person (one-way)
  • Airport shuttle fee per child: AUD 22.00 (one-way), (from 2 to 15 years old)
  • Valet parking fee: AUD 20.00 per day
  • Crib (infant bed) fee: AUD 25.0 per night
  • Rollaway bed fee: AUD 85.0 per night
  • Credit card charges are subject to a surcharge of AUD 1.5

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mirage Port Douglas
  • Mirage Sheraton Port Douglas
  • Port Douglas Mirage Sheraton
  • Port Douglas Sheraton
  • Port Douglas Sheraton Mirage
  • Sheraton Mirage
  • Sheraton Mirage Hotel Port Douglas
  • Sheraton Mirage Port Douglas
  • Sheraton Port Douglas
  • Sheraton Port Douglas Mirage
  • Sheraton Mirage Port Douglas Hotel Port Douglas
  • Sheraton Grand Mirage Port Douglas
  • Sheraton Mirage Resort
  • Sheraton Grand Mirage Resort Port Douglas
  • Sheraton Grand Mirage Resort
  • Sheraton Grand Mirage
  • Sheraton Mirage Port Douglas Resort
  • Sheraton Grand Mirage Resort, Port Douglas Resort
  • Sheraton Grand Mirage Resort, Port Douglas Port Douglas
  • Sheraton Grand Mirage Resort, Port Douglas Resort Port Douglas

You should know

  • Sheraton Grand Mirage Resort, Port Douglas offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.