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3.7 out of 5

"Lovely hotel. There is serious renovations going on there at the moment so there is scaffolding on the front and heavy drilling. Construction is going ... " More

By a verified traveller on Mon 04 Mar 2019

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Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£124* Per night/room 30 Apr - 1 May

Suite, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

The free breakfast at Kapok Hotel gets high marks from our customers. During your stay, you're just a quick walk from Queen's Park Savanah. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.

  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy Asian cuisine with garden views at Tiki Village, one of the property's 2 restaurants
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Guests love the breakfast and room service
  • Just a 3-minute walk from Queen's Park Savanah and 3 minutes on foot from Ellerslie Plaza

Kapok Hotel ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Kapok Hotel

Everyone (1) Business (1) Couples (1)
3 out of 5
Lovely hotel. There is serious renovations going on there at the moment so there is scaffolding on the front and heavy drilling. Construction is going on from 8am till 10pm so painful. Aside from that, it was great. Will stay there again when the construction ends.

Posted by on 4 Mar 2019

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5 out of 5
Sehr freundlich und hilfsbereit, guter Service, gutes Frühstücksbuffet

Posted by on 8 Mar 2023

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Comment from Hotel Management

8 Mar 2023 by Marketing

Thank you for taking the time to rate us and give your feedback. We are happy that you enjoyed your stay with us, the friendliness of the staff, the great service and the breakfast.We look forward to hosting you again!

3 out of 5

N'a pas déçu

L'expérience de réservation par un site internet n'a pas été sans problème car apparemment le nombre de chambres disponibles via le système est assez limité d'où quelques problèmes pour obtenir une chambre dans la fenêtre de temps souhaitée. Ainsi, non seulement l'hotel ne semblait pas au courant d'une modification de dates réalisées par le système mais de plus nous avons du choisir un autre canal on-line pour compléter notre séjour. Les prix pratiqués directement par l'hôtel sont encore plus chers. C'est ainsi que nous avons réalisé que les chambres offertes via le premier système on-line sont effectivement plus avantageuses au niveau prix mais beaucoup moins agréables (étages inférieurs avec fenêtres non transparentes donnant sur un local technique avec bruits de moteurs). Ceci dit l'hotel n'a pas déçu mais la piscine est petite et peu ensoleillée, un des deux restaurants (celui qui pourrait être le plus agréable car il comporte des terrasses qui donnent sur la peite piscine) n'est jamais ouvert (contrairement à ce que dit la brochure) et, dès lors le choix qui reste est soit une pizza au bar soit le resto chic du 8éme. Le service est tout à fait correct (eau et glace disponibles, percolateur pour café/thé, frigo, et WIFI efficace).

Posted by on 6 Dec 2015

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Property Features

Kapok Hotel offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre, meeting rooms, and limo/town car service are available. Spa services, a terrace, and tour or ticket assistance are also featured at the business-friendly Kapok Hotel. Free self parking is available. This Port-of-Spain resort is smoke free.

  • 1 building
  • 94 guestrooms or units
  • 9 levels
  • 2 dining venues
  • Conference rooms
  • Built in 1970
  • Continental breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Kapok Hotel offers 94 air-conditioned accommodations with a safe and a hairdryer. Each accommodation is individually furnished. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This Port-of-Spain resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and in-room massages can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Fridge
  • Microwave available
  • Electric kettle
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Wheelchair accessible
  • Free tea bags/instant coffee

Food & Drink

Guests are served a free continental breakfast daily from 6:30 AM to 10 AM.

Tiki Village – Overlooking the garden, this restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Kava – Overlooking the garden, this restaurant specialises in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open selected days.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the resort include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Ecotours nearby
  • Golfing nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Thai massage
  • Sports massage
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Kapok Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards and cash

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Onsite COVID-19 testing (PCR) is available
  • Smoke detector
  • Reservations are required for on-site COVID-19 testing
  • Minimum age for COVID-19 test requirement: 1
  • Noise-free rooms not guaranteed
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Hotel Names

  • Hotel Kapok
  • Kapok Hotel
  • Kapok Hotel Port of Spain
  • Kapok Port of Spain
  • Kapok Hotel Trinidad/Port Of Spain
  • Kapok Hotel Trinidad/Port Of Spain
  • Kapok Hotel Resort
  • Kapok Hotel Port of Spain
  • Kapok Hotel Resort Port of Spain

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.