10 Feb 2020 by Dries
Good day. It is disturbing to get a review like this. Without specifics on the bad experience, it is impossible to give a meaningful reply and address any shortcomings.
Umzimvubu Retreat Guest House offers its guests laundry facilities. Public spaces have free WiFi. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Port St Johns guest house.
Available in some public areas: Free WiFi
Free self parking
Umzimvubu Retreat Guest House offers 11 accommodations with free toiletries. Each accommodation is individually decorated. Beds feature premium bedding. Satellite televisions are provided. Bathrooms include baths or showers with a deep soaking bath. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 9 AM and at the weekend from 7:30 AM to 9:30 AM.
Special check-in instructions:
The front desk is open daily from 7 AM - 9 PM. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 7 AM - 9 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard and Diners Club.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.