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Standard Room, Harbour View

Bed Count 1 King Bed Maximum Occupancy 2 Max
£87* Per night/room 23 Apr - 24 Apr

Panoramic Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Harbour View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the clean rooms at Grand Hotel and Casino. During your stay, you're just a quick walk from Iririki Island. Features include free WiFi in public areas and free self-parking, plus 2 bars. This 4-star hotel has 74 rooms over 6 floors. Free WiFi and furnished balconies are available in all rooms.

  • Air-conditioned rooms with furnished balconies, separate sitting areas and 24-hour room service
  • Free WiFi
  • Free self-parking
  • Enjoy ocean views while dining at Crystals Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages, facials or body scrubs at Aromessence Day Spa
  • Services include babysitting, dry cleaning/laundry and concierge services
  • Guests have great things to say about the clean guestrooms and the central location
  • Steps from Iririki Island and 3 minutes on foot from Port Vila Market
  • Airport shuttle service available for a fee

Grand Hotel and Casino ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 1.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Grand Hotel and Casino

Everyone (1)
2 out of 5

Ne pas y aller

Un hôtel bien situé avec un potentiel extraordinaire mais un très mauvais personnel du côté de la restauration La chambre est faite si ils oublie pas Aucune animation même pour le nouvel an Hôtel triste le plus triste je pense de port villa qui est reconnu pour son accueil exceptionnel J ai dormi dans d autre lieux à port villa c était toujours très bien

Posted by , from paita on 8 Jan 2018

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Comment from Hotel Management

10 Jan 2018 by Regi

Thank you Jackie for your feedback. We shall let the Management know. Thank you for staying with us and we hope to see you again on your next holiday in Port Vila.

About the Grand Hotel and Casino

Location Lini Highway, Port Vila, Efate

Property Features

Grand Hotel and Casino offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference rooms. A casino, spa services, and a terrace are also featured at the family-friendly Grand Hotel and Casino. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 4-star Port Vila hotel.

  • 1 building
  • 74 guestrooms or units
  • 6 levels
  • 2 bars or lounges
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Casino
  • Dining venue
  • Bar by the pool
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Port Vila (VLI-Bauerfield) (6.1 km / 3.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Grand Hotel and Casino offers 74 forms of accommodation with a safe and coffee/tea makers. Rooms open to furnished balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

  • Private balcony (furnished)
  • Sitting area
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Crystals Restaurant – Overlooking the ocean and pool, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Hemisphere Lounge Bar – Overlooking the ocean, this cocktail bar only serves dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Kayaking nearby
  • Golfing nearby
  • Boat tours nearby
  • Snorkelling nearby

Spa Services

Aromessence Day Spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

  • Sauna in spa
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: VUV 2000 for adults and VUV 1000 for children (approximately)
  • Airport shuttle fee: VUV 1600 per person (one-way)
  • Airport shuttle fee per child: VUV 1600 (one-way), (up to 18 years old)
  • Late check-out fee: VUV 2000 (subject to availability)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Casino Port Vila
  • Grand Hotel & Casino Port Vila
  • Grand Hotel Casino Port Vila
  • Grand Hotel and Casino Hotel
  • Grand Hotel and Casino Port Vila
  • Grand Hotel and Casino Hotel Port Vila

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Grand Hotel and Casino offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.