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29 Mar 2023 by Sílvia Avelino
Dear KristaWe are very sorry to hear of your disappointing stay with us and sincerely apologize for not having met your expectations.The MotoGP racetrack is about 25 km from this hotel, and it is an event that attracts a lot of people, so there is an increase in traffic that is not controllable by the hotel, even so we are very sorry that it has affected your stay.Thank you once again for staying with us and providing us with your valuable feedback.The managementSílvia Avelino
14 Nov 2021 by Soraia Abel - Hotel Management
Dear Guest, Thank you very much for taking the time to leave your comments. Your excellent review mentioning the breakfast is greatly appreciated. We hope to welcome you back at Alvor Jardim again soon. On behalf of all our work team, a sincere thank you. Kind Regards,
The following facilities are closed seasonally each year. They will be closed from 01 June to 13 June:
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Agua Hotels Alvor Jardim also features an outdoor pool, a garden, and laundry facilities. Free self parking is available. Smoking is allowed in designated areas at this 4-star Portimão hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Agua Hotels Alvor Jardim offers 55 air-conditioned accommodations with a safe and free toiletries. LCD televisions come with satellite channels. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
On-site venue – bar.
On-site venue No. 2 – restaurant. Open daily.
Recreational amenities at the hotel include an outdoor pool.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted.
For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in is available. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
