30 Aug 2017 by Andreia Rocha (FOM-Front Office Manager)
Dear jen, Thank you for sharing this review regarding your recent stay with us! We are delighted to hear you had a great holiday and how much you appreciated the level of service your received during your stay. Regarding your comments about the team members I will be sure to share them with the entire team. We look forward to welcoming you back to the Jupiter Algarve Hotel. Kind regards,
5 Apr 2017 by Azevedo
Dear KSD, Thank you very much for your candid review about your recent stay with us. We are so glad to know our staff at the Bar made you have such a nice time. Concerning our gym, we are expecting to make some improvements in the equipment. The majority of our rooms have twin beds, with the option of making it a double bed. We are happy to know that you found the mattresses comfortable to sleep in. Again, we thank you for your constructive feedback and we hope to welcome you back some other time soon. Kindest regards, Elsa A. FOM
16 Feb 2017 by Azevedo
Dear Toomy, Thank you for choosing Jupiter Algarve Hotel for your stay at Praia da Rocha and for taking the time to share your feedback with us. We are pleased to hear that you enjoyed your stay and to know that our team members made you feel very welcomed. We will make sure to pass on the message to our whole team. Once again thank you so much for sharing your experience and we hope to welcome you back soon. Best wishes, Elsa A.
The following facilities or services will be unavailable from January 9 2023 to January 22 2023 (dates subject to change):
Jupiter Algarve Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Event space at this hotel measures 5167 square feet (480 square metres) and includes conference rooms. A hot tub, a 24-hour fitness centre, and a sauna are also featured at the eco-friendly Jupiter Algarve Hotel. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Portimao hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Long-term parking (surcharge) , Self parking (surcharge) , Parking (limited spaces)
Jupiter Algarve Hotel offers 183 accommodations with minibars and complimentary bottles of water. LCD televisions come with premium cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Restaurante Jupiter – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Jupiter Bar – Overlooking the pool, this bar only serves lunch. Open daily.
Late-night fare is available from 24-hour room service.
An indoor pool, an outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
Guests aged under 16 years old are not allowed in the health club, fitness facility or hot tub.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Soul SPA has 5 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Please note: Drinks are not included in Full Board and Half Board rates.
Jupiter Algarve Hotel offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
Tax ID - PT500161143
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking. The tax ID number is PT500161143. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Travel Pledge.
