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4.6 out of 5

"Coping with covid incredibly well. Modern hotel. Lovely staff. Great breakfast. Free hourly bus to Praia da Rocha beach helpful. " More

By a verified traveller on Sat 10 Oct 2020

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Deluxe Double Room, River View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Classic Double Room Single Use

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Classic Double or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the breakfast at Jupiter Marina Hotel - Couples & Spa. During your stay, you're just a quick walk from Portimão Harbor. Enjoy features like free WiFi in public areas and a free area shuttle, plus a full-service spa.

  • Free WiFi
  • Enjoy local and international cuisine while dining at Facho
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the spa tub
  • Indulge with aromatherapy, body scrubs or body treatments at Soul SPA
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests love the breakfast and bar
  • Just a 4-minute walk from Portimão Museum and 15 minutes on foot from Portimão Marina
  • Free beach and local-area shuttle service

Jupiter Marina Hotel - Couples & Spa ratings based on 9 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Jupiter Marina Hotel - Couples & Spa

Everyone (4) Couples (3) Family (2)
5 out of 5
Coping with covid incredibly well. Modern hotel. Lovely staff. Great breakfast. Free hourly bus to Praia da Rocha beach helpful.

Posted by , from Liverpool on 10 Oct 2020

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Comment from Hotel Management

12 Oct 2020 by Azevedo

Dear Franco, We are so thankful for your visit and for having shared such positive evaluation following your recent experience at Jupiter Marina Hotel Couples & Spa! We are delighted to know how much you appreciated the hotel, especially our team members and breakfast. All team looks forward to welcoming you another time in the future. Receive our kindest regards from the sunny Portimão, Elsa A.

5 out of 5
Very modern and clean hotel. Top class facilities including indoor and outdoor pool. Very relaxing on rooftop both in pool area and bar and restaurant.

Posted by on 20 Aug 2019

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Comment from Hotel Management

21 Aug 2019 by Azevedo

Dear Guest, Thank you for choosing Jupiter Marina Hotel Couples & Spa for your stay at Portimão and for taking the time to share your feedback. We are absolutely delighted to know you had a relaxing and positive experience with us and how much you appreciated the cleanliness of the hotel, the facilities, especially the indoor and outdoor pool. We all look forward to welcoming you again another time in the future and wish you the very best regards from the sunny Portimão,

5 out of 5
Nice hotel in a quiet part of Portimao. Well presented and pleasant staff.

Posted by on 15 Sep 2018

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Comment from Hotel Management

16 Sep 2018 by Azevedo

Thank you very much for taking the time to share your positive review and evaluation. we are so pleasead to know that you had a nice stay with us and how much you enjoyed the quiet location as well as our staff. Looking forward to welcoming you back again real soon. Kindest regards,

2 out of 5
Accueil tres rude, mais je passe ca sur le fait que nous sommes en periode de Covid. Ensuite tout est extrement compliqué, nous avions une chambre avec vue soit disant, mais donnant sur la route et extrêmement bruyante, le lendemain on demande poliment a changer, la personne nous informe que c'est un donwgrade mais qu'il n'y aura pas de remboursement, OK pas de souci on veut juste une chambre au calme. Il me dit que pour l'instant son ordi ne marche pas qu'il reviendra vers moi mais PAS DE REMBOURSEMENT (oui ca va la 1ere fois je n'etais pas sourd). Il appelle dans la chambre pour nous dire qu'on va pouvoir changer de chambre, qu'il faut preparer les bagages mais pas de remboursement, ca serieux c'est lourd!!!! On part dans l'apres midi a la plage et le mec m'interpelle pour me faire signer un document comme quoi je ne demande pas de remboursement !! Je pense qu'ils doivent avoir énormément de problemes car l'hotel est tres mal insonorisé mais le service d'accueil est catastrophique y compris au check out, le parking c'est pareil, toujours un gardien qui vient t'expliquer qu'il faut se garer 2mm plus a gauche. Seul exception: l'equipe du restaurant, tres efficace le matin au petit dej et tres gentille le soir au diner. Bref hotel a déconseillé

Posted by on 2 Sep 2021

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Comment from Hotel Management

2 Sep 2021 by Azevedo

Cher Benjamin, Nous tenons à vous remercier d'avoir choisi notre hotel et pour le temps que vous avez passé à partager votre opinion suite à votre récente visite. Les commentaires de nos clients sont très importants pour nous car ils nous aident, au quotidien, à améliorer la qualité de nos services. Nous sommes désolés que votre séjour n'ait pas répondu à vos attentes. La gentillesse et l'accueil des membres de notre équipe est l'un des aspects les plus appréciés de ceux qui nous rendent visite et motif de fierté pour nous. Nous regrettons de lire vos commentaires concernant l'équipe de réception, car ils sont l'un de nos fiers atouts et tous donnent le meilleur d'eux-mêmes au quotidien, dans des circonstances si atypiques, pour offrir à tous nos invités le plus agréable et le plus positif vivre. Nous nous excusons de ne pas pouvoir vous offrir un séjour plus positif et nous espérons que nous pourrons changer votre avis si vous nous donnez une autre occasion de vous accueillir. Recevez nos meilleures salutations, Elsa A. | DG

4 out of 5
Sehr schönes Zimmer mit Sicht auf den Fluss. Leider war das auf der Seite von einer stark befahrenen Strasse. Das Frühstück bot alles, was es braucht. Auch das Abendessen war ansprechend. Es gab Gänge die waren

Posted by on 26 Jun 2021

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Comment from Hotel Management

29 Jun 2021 by Azevedo

Lieber Gäst, vielen Dank für die Wahl Jupiter Marina Hotel und, dass Sie sich die Zeit genommen haben, Ihre Kommentare mit uns zu teilen. Wir sind besonders erfreut zu lesen, dass Sie Ihren Aufenthalt bei uns so genossen. Es war uns eine Freude, Sie bei uns als Gast zu haben und wir freuen uns schon heute, Sie bald wieder bei uns im Hause begrüßen zu dürfen. Mit freundlichen Grüßen, Elsa A.

5 out of 5
Adorei um Hotel novo bem situado e com bons Profissionais

Posted by on 15 Oct 2020

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Comment from Hotel Management

19 Oct 2020 by Azevedo

Estimado Hospede, Muito obrigada por ter selecionado o Jupiter Marina Hotel Couples & Spa para a sua recente estada em Portimão e pelo tempo que dispensou na apreciação dos nossos serviços. Será um verdadeiro prazer partilhar os seus comentários com toda a nossa equipa que dá o seu melhor todos os dias para proporcionar a quem nos visita uma experiência positiva e memorável. Saber que superamos as suas expectativas é bastante motivador e gratificante para todos. Esperamos poder voltar dar-lhe as boas vindas numa próxima visita a Portimão e agradecemos de coração a sua preferência. Com os nossos melhores cumprimentos, Elsa A.

5 out of 5
Très bon hôtel je conseille. Tout est parfait et propre.

Posted by on 12 Sep 2020

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Comment from Hotel Management

14 Sep 2020 by Azevedo

Cher Daniel, Merci d’avoir pris le temps de partager votre expérience suite à votre récente visite dans notre établissement. Nous sommes ravis de savoir que vous avez apprécié l'hôtel et qui tout est parfait. Nous vous remercions d'avoir choisi de rester avec nous et nous espérons vous accueillir à nouveau à l'avenir. Cordialement, Elsa A.

5 out of 5

Posted by on 23 Sep 2019

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Comment from Hotel Management

23 Sep 2019 by Azevedo

Dear Guest, Thank you so much for choosing Jupiter Marina Hotel Couples & Spa and for taking the time to share your positive feedback. All team members are looking forward to welcoming you another time in the future. Receive our kindest regards from the sunny Portimão,

5 out of 5
Very nice hotel between beach and city center. Excellent room (we had Junior suite), good parking space and brakefast and pool without kids; we really enjoyed!

Posted by on 28 Aug 2018

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Comment from Hotel Management

28 Aug 2018 by Azevedo

Thank you for choosing Jupiter Marina Hotel Couples & Spa and for taking the time to send your positive feedback which is very important for us. It will be a pleasure to share your comments with all team members and we look forward to welcoming you another time in the future. Kindest regards,

Property Features

Jupiter Marina Hotel - Couples & Spa offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A hot tub, a 24-hour fitness centre, and a sauna are also featured at the eco-friendly Jupiter Marina Hotel - Couples & Spa. An area shuttle within 1.5 kilometers and A beach shuttle are free. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Portimão hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 5 levels
  • Built in 2017
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Portimao Station (2.5 km / 1.6 mi)
  • Property shuttles: Free area shuttle within 1.5 kilometers and beach shuttle; airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Jupiter Marina Hotel - Couples & Spa offers 150 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies. A pillow menu is available. 43-inch Smart televisions come with premium cable channels. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony (furnished)
  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Pillow options
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8 AM to 10 AM.

Facho – This restaurant specialises in local and international cuisine and serves breakfast and dinner.

Arade Bar – This rooftop bar serves lunch and light fare. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

An indoor pool, an outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

Guests aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Free bicycles on site
  • Ecotours nearby
  • Boat tours nearby
  • Mountain biking nearby
  • Cave exploring nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Scuba diving nearby

Spa Services

Soul SPA has 4 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom (in select rooms)
  • Wheelchair-accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 16

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Jupiter Marina Hotel - Couples & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - PT 500 108 501

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property uses solar energy

Safety features at this property include a smoke detector and a security system

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is PT 500 108 501. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses solar energy.

For guests' safety, the property includes a smoke detector and a security system in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Credit card pre-authorisation
  • Comprehensive recycling policy
  • Cash or credit card deposit required
  • Caters to adults only
  • Property is not currently implementing any guest safety measures
  • Security system
  • Staffed front desk
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • LGBTQ friendly
  • Property Registry Number – RNET nº 7446
  • Smoke detector
  • State tax ID - PT 500 108 501
  • Parking height restrictions apply
  • Minimum guest age is 16
  • Renewable energy source - solar
  • Debit cards
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 250 per accommodation, per stay (for stays between 16 June and 09 July)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 14 per person (approximately)
  • Airport shuttle fee: EUR 75.00 per room (one way)
  • Self-parking fee: EUR 9 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jupiter Marina Hotel Couples Portimao
  • Jupiter Marina Hotel Couples
  • Jupiter Marina Couples Portimao
  • Jupiter Marina Couples
  • Jupiter Marina Couples imao

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO Sustainable Tourism Pledge
  • Green Key (nogle)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.