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4.0 out of 5

"Location is excellent. Room very good. Cleanliness up to a good standard. Two reception staff were friendly and helpful the others had attitude. Bre ... " More

By a verified traveller on Wed 15 Aug 2018

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Room, 1 King Bed, Accessible, Bathtub (ADA tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max
£108* Per night/room 1 Nov - 2 Nov

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed (Guest)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds (High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they enjoy Hyatt Place Portland-Old Port's good location. During your stay, you're just a quick walk from Cross Insurance Arena. Features include free breakfast and free WiFi in public areas, plus 2 bars. This 3-star hotel has 130 rooms over 7 floors. Each room includes amenities such as free WiFi and a sofa bed.

  • Air-conditioned rooms with iPod docking stations, sofa beds and separate sitting areas
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the coffee shop/café
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour fitness centre
  • Guests speak favourably about the proximity to shopping and the area's walkability
  • Within a 10-minute walk of Wadsworth-Longfellow House and Victoria Mansion
  • Pets welcome for a fee (restrictions apply)

Hyatt Place Portland-Old Port ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Hyatt Place Portland-Old Port

Everyone (1)
4 out of 5
Location is excellent. Room very good. Cleanliness up to a good standard. Two reception staff were friendly and helpful the others had attitude. Breakfast was abysmal - little selection and not replenish.

Posted by on 15 Aug 2018

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Comment from Hotel Management

17 Aug 2018 by Mike

Thank you for your recent stay with us here in Portland! I'm glad to hear you enjoyed your time at our hotel, and we hope to see you again!

About the Hyatt Place Portland-Old Port

Location 433 Fore St, Portland, ME 04101

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Hyatt Place Portland-Old Port offers its guests an indoor pool and a 24-hour fitness centre. Along with a coffee shop/café, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and a meeting room are available. Event space at this hotel measures 1050 square feet (98 square metres). The business-friendly Hyatt Place Portland-Old Port also features tour or ticket assistance, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available. This 3-star Portland hotel is smoke free.

  • 130 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • 1050 sq ft of conference space
  • 98 sq. m of conference space
  • Buffet breakfast (free)
  • Coffee shop
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Portland, ME (PWM-Portland Intl. Jetport) (6.9 km / 4.3 mi)
  • Train station: Portland Transportation Center (4.2 km / 2.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt Place Portland-Old Port offers 130 forms of accommodation with iPod docking stations and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. This Portland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Sitting area
  • Pull-out sofa bed
  • iPod dock
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served a free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast.The property affirms that it follows sanitisation practices of GBAC STAR (Hyatt) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitisation guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Number of children who can stay for free – 2
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Hotel Portland-Old Port
  • Hyatt Place Portland-Old Port
  • Hyatt Place Portland - Old Port Maine
  • Hyatt Place Portland-Old Port Hotel
  • Hyatt Place Portland Old Port
  • Hyatt Portland Old Portland
  • Hyatt Place Portland-Old Port Hotel
  • Hyatt Place Portland-Old Port Portland
  • Hyatt Place Portland-Old Port Hotel Portland

You should know

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.