Skip to main content
Beginning of main content
4.1 out of 5

"Check in was a smooth process, metro station is a good 10-15 minute walk, with heavy bags it can be tough. Taxi to the old town is only €6 which is gr ... " More

By a verified traveller on Sat 24 Sep 2016

Enter dates to see availability

Select your room to view prices

Comfort Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£70* Per night/room 19 Jul - 20 Jul

Comfort Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Comfort Plus (Triple)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Comfort Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Comfort Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

The spacious rooms at HF Fénix Porto get high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Casa da Musica. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This 4-star hotel has 148 rooms over 13 floors. Free WiFi and LCD TVs are available in all rooms.

  • Air-conditioned rooms with LCD TVs, minibars and room service
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Guests really like the accommodation for the overall comfort, spaciousness and cleanliness
  • Within a 15-minute walk of Casa da Musica and University of Porto
  • Airport shuttle service available for a fee

HF Fénix Porto ratings based on 21 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for HF Fénix Porto

Everyone (14) Couples (5) Friends (1)
4 out of 5

Posted by on 25 Apr 2019

Was this review helpful to you?
3 out of 5

Nice but a bit away from everyt

Check in was a smooth process, metro station is a good 10-15 minute walk, with heavy bags it can be tough. Taxi to the old town is only €6 which is great. Room was clean though house keeping disturbed us both mornings before we had got up. The air conditioning made a terrible noise which meant we didn't get much sleep. Breakfast was okay. We found it strange that the tables weren't set so you have to get everything yourself, cups, spoons, knives, forks, napkins. Staff were helpful and polite. Comfortable enough stay but I would try a closer hotel if I was in Porto again. A nearby restaurant called franganto was worth the visit. Very nice, steak, wine and staff.

Posted by , from ireland on 24 Sep 2016

Was this review helpful to you?
4 out of 5

Posted by on 14 Jul 2019

Was this review helpful to you?
5 out of 5
Erinomainen aamupala, erittäin ystävällinen henkilökunta, iso huone.

Posted by on 10 Jul 2019

Was this review helpful to you?
4 out of 5

Posted by on 3 Jun 2019

Was this review helpful to you?
4 out of 5
Grosse Zimmer, sehr sauber, freundlich, hilfsbereit.

Posted by on 1 Apr 2019

Was this review helpful to you?
3 out of 5
bett war zu laut personal war nicht so freundlich parkplatz war sehr klein und muss man 9€ protag zahlen zu teuer.

Posted by on 1 Apr 2019

Was this review helpful to you?
3 out of 5
Zimmer könnte sauberer sein. Recht staubig. Badezimmer sah nicht geputzt aus. Vorallem der Boden

Posted by on 30 Mar 2019

Was this review helpful to you?
4 out of 5
Alles ist sehr schön gestaltet. Das Frühstücksbuffet war sehr gross und vielfältig. Doch vom Frühstück im Zimmer wurden wir ein wenig enttäuscht, es war ziemlich teuer für dass das Frühstücksbuffet im Preis inbegriffen war und wir bekamen nicht diese Sachen, welche wir bestellt haben. Das Zimmer wurde immer sehr sauber geputzt und das ganze Hotel war auch sehr sauber. Das Personal war sehr freundlich und hilfsbereit. Die Hotelbar hat eine grosse Auswahl an leckeren Getränken. Das Hotel war wirklich sehr sehr schön und ist empfehlenswert.

Posted by on 9 Mar 2019

Was this review helpful to you?
5 out of 5
Hotel au top, personnel aimable, chambre tres grande, propre

Posted by on 21 Feb 2019

Was this review helpful to you?

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site. A computer station is on site and WiFi is free in public spaces. A terrace, tour or ticket assistance, and multilingual staff are also featured at HF Fénix Porto. For a fee, parking is available. This 4-star Porto hotel is smoke free.

  • 1 building
  • 148 guestrooms or units
  • 13 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Porto (OPO-Dr. Francisco de Sa Carneiro) (14.4 km / 8.9 mi)
  • Train station: São Bento Station (2.8 km / 1.8 mi)
  • Metro station: Casa da Música Station (0.9 km / 0.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

HF Fénix Porto offers 148 forms of air-conditioned accommodation with minibars and a safe. LCD televisions come with cable channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. This Porto hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

HF Fénix Porto has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines.

  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • Property Registry Number – 2880
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 12 per person (approximately)
  • Self-parking fee: EUR 9 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • HF Fénix Porto Hotel
  • Hf Fenix Hotel Porto
  • HF Fénix Hotel Porto
  • HF Fénix Porto
  • Hf Fenix Porto Hotel Porto
  • Porto Hf Fenix Hotel
  • HF Fénix Hotel
  • HF Fénix
  • HF Fénix Porto Hotel
  • HF Fénix Porto Porto
  • HF Fénix Porto Hotel Porto
url importing http://www.ebookers.com/Porto-Hotels-HF-Fénix-Porto.h900087-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Porto-Hotels-HF-Fénix-Porto.h900087-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Porto-Hotels-HF-Fénix-Porto.h900087-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.