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4.8 out of 5

"Lovely room and views. Hotel was nicely located, the staff (Maria) were very helpful and friendly. " More

By a verified traveller on Thu 05 Sep 2019

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Suite Grand View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Vintage Front View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Plaza Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double or Twin Room, Balcony, River View (Vintage Grand)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Pestana Vintage Porto - Hotel & World Heritage Site. During your stay, you're just a quick walk from Ribeira Square. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This 5-star hotel has 109 rooms over 5 floors. Each room includes amenities such as free WiFi and an LED TV.

  • Air-conditioned rooms with 24-hour room service, LED TVs and minibars
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include babysitting, dry cleaning/laundry and concierge services
  • Guests speak favourably about the breakfast and the location
  • Steps from Ribeira Square and 3 minutes on foot from Dom Luis I Bridge
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Pestana Vintage Porto - Hotel & World Heritage Site ratings based on 36 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pestana Vintage Porto - Hotel & World Heritage Site

Everyone (6) Couples (25) Family (4) Friends (1)
4 out of 5
Lovely room and views. Hotel was nicely located, the staff (Maria) were very helpful and friendly.

Posted by on 5 Sep 2019

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Comment from Hotel Management

5 Sep 2019 by Pedro Brás

Dear Guest, Thank you for your review regarding your stay at Pestana Vintage Porto Hotel.We are very pleased to understand that you had a memorable time with us particularly due to our views and service. Looking forward to welcome you in a near future. Warm regards, Pedro Brás Front Office Manager

4 out of 5

Posted by on 28 Mar 2019

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Comment from Hotel Management

2 Apr 2019 by Maria Madaleno

Dear Anonymous We appreciate your feedback. Looking forward to see you again in a near future. Warm Regards, Maria Madaleno Guest Relations

5 out of 5
We had a fantastic stay thanks to the very helpful and friendly staff and the great location of the hotel. Views of the river from our room were superb. Also the breakfast was excellent.

Posted by on 18 Feb 2019

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Comment from Hotel Management

20 Feb 2019 by Pedro Brás

Dear Guest, Thank you for taking the time to review your experience at Pestana Vintage Porto Hotel. Your words towards our location nearby the river, our amazing river view rooms, our excellent breakfast and particularly our staff. Looking forward to welcome you in a near future. Warm regards, Pedro Brás Front Office Manager

5 out of 5

Beautiful hotel overlooking the river

Pros: The location, staff and view.
Cons: The bed could have been a bit more comfortable.
Location: Right by the river - so EXTREMELY convenient for boat trips. Lot's to see. It also had easy walking access to the town and railway station.
We had a room with a balcony overlooking the Douro river - what a fantastic view! Everyone at the hotel was very welcoming and did everything they could to accommodate any requests (e.g. kettle in the room which arrived on a tray with mugs, tea, milk etc.). As a frequent traveler I tend to rate the bed quite highly and this came into the "acceptable" category. Breakfast was excellent - lots of fresh produce and a nice environment. The room had a minibar which could also be used as a fridge and free wi-fi that worked well. Cleanliness was excellent. It was a hotel in the middle of the restaurant district with lots of people, around, but was still very quiet. I would definitely stay there again.

Posted by on 11 Apr 2017

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Comment from Hotel Management

1 May 2017 by Pedro Brás

Dear Guest, Thank you so much for this wonderful review of your recent stay at Pestana Vintage Porto. We are delighted to understand that our location was a great start to exploring Porto and that you enjoyed our comfortable rooms, as well as our fabulous restaurant! Moreover, it is fantastic to read that our staff assisted in making this a memorable stay. We hope to have the pleasure of welcoming you back in a near future. Thank you for your preference. Warmest wishes, Pedro Brás Guest Relations

5 out of 5

Well situated and excellent food.

Very sunny room, nice design and friendly helpful staff. I loved the delicious food at the hotel restaurant. A very pleasant experience.

Posted by , from Switzerland on 10 Dec 2016

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Comment from Hotel Management

14 Dec 2016 by Francisca Moreira, Guest Relations Manager

Dear Ms Daisy, Thank you so much for this lovely review of your stay at Pestana Vintage Porto and we are delighted to read you had such a memorable time with us. We appreciate your kind words towards our comfortable rooms, Vintage design and dedicated staff, as well as our fabulous RIB restaurant! We hope to have the great pleasure of welcoming you back in a near future. Warmest wishes,

5 out of 5

Excellent boutique hotel

The location is excellent, right on the river, get a river view room (503 is on the corner with a great river view and is more of a suite). Staff were excellent and very friendly, nothing too much trouble. Very good value for money, even the bar prices very reasonable.

Posted by on 2 Nov 2015

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5 out of 5

Wonderful Location

The hotel had no record of our booking, but gave us a room while they looked into it. We had no problems thereafter and enjoyed the room, the view, and the hotel amenities. We would definitely stay there again.

Posted by on 7 Sep 2015

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5 out of 5

At the centre of things

I was particulary impressed by the helpfulness of the staff - always ready to research/book activities and give advice. I would recommend that visitors go for the more expensive rooms giving a view onto the river - you really feel at the centre of things. The downside for some is that these rooms are noisier because of the large number of people strolling outside along the quays,visiting the cafes and shops in this heart of the tourist area in Porto. I was OK with this as I spent every evening outside the hotel, trying out Porto's range of restaurants. If yiu want a quieter room, go for those at the back of the hotel, looking out onto a narrow and less busy street.

Posted by on 23 Aug 2015

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5 out of 5

great base for exploring Porto

We had the most beautiful room overlooking the Douro and a fantastic choice of cafes and restaurants to eat at. The hotel staff couldn't have been more friendly and helpful.

Posted by on 16 Aug 2014

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4 out of 5

Lovely place to stay

We really enjoyed our stay at Pestana. Location was perfect, right on the river with a great view of the bridge from our room. Breakfast had a good variety of foods, all staffer came across were friendly and the hotel was well looked after. Our only negative point was that we were woken up by builders early in the morning as they are renovating the building next door. This made the room a little less comfortable but no other complaints.

Posted by on 31 May 2014

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About the Pestana Vintage Porto - Hotel & World Heritage Site

Location Praca da Ribeira, 1, Porto, 4050-513

Renovations + Closures

This property is closed from 11 February 2021 to 31 March 2021 (dates subject to change).

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the luxury Pestana Vintage Porto - Hotel & World Heritage Site. This 5-star Porto hotel is smoke free.

  • 109 guestrooms or units
  • 5 levels
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: São Bento Station (1.1 km / 0.7 mi)
  • Metro station: Ribeira Station (0.3 km / 0.2 mi)

Room Amenities

Pestana Vintage Porto - Hotel & World Heritage Site offers 109 forms of accommodation with minibars and espresso makers. LED televisions come with cable channels. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Espresso maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

Pestana Vintage Porto - Hotel & World Heritage Site has a restaurant on site.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Jet skiing nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 33 lbs)
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • Property Registry Number – 3861
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 25 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pestana Hotel & World Heritage Site
  • Pestana Porto Hotel & World Heritage Site
  • Pestana Porto World Heritage Site
  • Pestana World Heritage Site
  • Pestana Vintage Porto Hotel World Heritage Site
  • Pestana Vintage Hotel World Heritage Site
  • Pestana Vintage Porto World Heritage Site
  • Pestana Vintage World Heritage Site
  • Pestana Vintage Porto - Hotel & World Heritage Site Hotel
  • Pestana Vintage Porto - Hotel & World Heritage Site Porto
  • Pestana Vintage Porto - Hotel & World Heritage Site Hotel Porto
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.