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4.2 out of 5

"The front desk made the experience so much better! They were there to answer any questions we had whether it was about transportation or food or etc. " More

By a verified traveller on Mon 05 Nov 2018

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Executive Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£87* Per night/room 14 May - 15 May

Executive Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Twin High Floor

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Double High Floor

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Suite, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

The spacious rooms at Porto Palácio Hotel & Spa – S. Hotels Collection get high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Bessa Stadium. Enjoy features like free WiFi in public areas, plus 2 indoor pools and a full-service spa. Built in 1982, this 5-star hotel has 251 rooms over 19 floors. All rooms offer free WiFi and LCD TVs.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and minibars
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the 2 indoor pools or soak in the spa tub
  • Indulge with aromatherapy, body treatments or body wraps at Porto Palacio Spa
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests really like the accommodation for the cleanliness and spaciousness
  • 10 minutes by car from Casa da Musica and 13 minutes from Dom Luis I Bridge

Porto Palácio Hotel & Spa – S. Hotels Collection ratings based on 15 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Porto Palácio Hotel & Spa – S. Hotels Collection

Everyone (9) Couples (4) Business (1) Family (2)
5 out of 5

Posted by on 22 Aug 2019

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Comment from Hotel Management

25 Aug 2019 by Márcia Maia

Dear Guest, Thank you for choosing Porto Palácio Congress Hotel & Spa. It was a pleasure to welcome you and we hope to see you again on a next visit to Porto. Best regards, Márcia Maia - Guest Relations

5 out of 5

Posted by on 18 Jul 2019

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Comment from Hotel Management

18 Jul 2019 by Márcia Maa

Dear Ms. Ebookers, Thank you for choosing Porto Palácio Congress Hotel & Spa. We are delighted to have provided a pleasant stay. It was a pleasure to welcome you and we hope to see you again on your next trip to Porto. Best regards, Márcia Maia - Guest Relations

5 out of 5
The front desk made the experience so much better! They were there to answer any questions we had whether it was about transportation or food or etc.

Posted by , from London on 5 Nov 2018

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Comment from Hotel Management

7 Nov 2018 by Inês Magalhães Guest Relations

Dear Mrs. Breanna, Thank you so much for sharing with us your experience on Porto Palácio Congress Hotel & SPA. It was a pleasure welcoming you in our hotel! We are particularly happy to know that our staff assisted in making your stay a memorable one and I will ensure to share your feedback with the team. We look forward to welcoming you back on your next visit to Porto. Best regards,

4 out of 5
Das Hotel hat schöne Zimmer und nettes Personal. Es war sehr ruhig. Ein Supermarkt, ein Café und der Busstop sind gleich vor der Türe. Im 19.Stock hat man eine schöne Aussicht auf die Stadt. Leider sind die Konsumationspreise sehr hoch, ein Kaffee kostet 5 Euros, das Frühstück 16 und ein Glas Portweob 8. Zudem war nur einer von 3 Lifts in Betrieb. Das Fenster schloss nicht richtig, so dass die Aircondition manchmal nicht funktionierte.

Posted by , from Schweiz on 30 Aug 2020

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Comment from Hotel Management

7 Sep 2020 by Inês Magalhães - Guest Relations

Dear Mrs. Irene, Thank you for sharing your experience with us and fellow travelers. We are delighted to read that you enjoyed your stay with us and that you particularly enjoyed our quality of service. I will make sure to share this with the staff. We would be happy to welcome you again soon at Porto Palacio Congress Hotel & Spa. With my best regards, Inês Magalhães - Guest Relations

4 out of 5
Ihan kiva muutama kilometri vanhan kaupungin ulkopuolella modernilla alueella oleva entinen Sheraton Näköalaravintola oli remontissa joten sinne ei päästy. Lähistöllä kävelymatkan etäisyydellä ei juurikaan ravintolatarjontaa. Hieronta ammattitaitoista, spa oli ok ja kuntosali erinomainen.

Posted by on 22 Feb 2020

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Comment from Hotel Management

5 Mar 2020 by Marta Sobral

Arvoisa vieras, Kiitos paljon, että jaoit kokemuksemme kanssa Porto Palácio Congress Hotel & Spa -hotellissa. Oli ilo toivottaa teidät hotellillemme! Kiitos rakentavista ehdotuksista, jotka olemme ottaneet hyvin huomioon, kun pyrimme jatkuvasti parantamaan palveluamme ja tilojamme. Odotamme toivomme sinut tervetulleeksi takaisin seuraavalle vierailullesi Portoon ja saamaan mahdollisuuden parantaa mielipiteesi hotellistasi. Parhain terveisin, Marta Sobral | Guest Relations & Concierge

4 out of 5
Chambre très confortable piscine à améliorer personnel sympa et accueillant

Posted by on 29 Aug 2019

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Comment from Hotel Management

6 Sep 2019 by Márcia Maia

Cher Invité, Merci d’avoir choisi le Porto Palácio Congress Hotel & Spa. Nous sommes reconnaissants pour les aimables commentaires sur votre séjour chez nous, en particulier notre personnel amical. Ce fut un plaisir de vous accueillir et nous espérons vous revoir lors d'un prochain voyage à Porto. Cordialement Márcia Maia - Guest Relations

5 out of 5

Posted by on 9 Aug 2019

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Comment from Hotel Management

16 Aug 2019 by Inês Magalhães - Guest Relations

Estimado hospede, A sua avaliação é muito importante para nós. Obrigada por visitar o Porto Palácio Congress Hotel & spa. Esperamos voltar a dar-lhe as boas-vindas. Melhores cumprimentos,

3 out of 5

Posted by on 1 May 2019

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Comment from Hotel Management

3 May 2019 by Márcia Maia

Dear Guest, Thank you for your opinion about Porto Palácio Congress Hotel & Spa. We hope to see you again in a near future. Best regards, Márcia Maia - Guest Relations

5 out of 5

Posted by on 12 Feb 2019

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Comment from Hotel Management

2 Apr 2019 by Inês Magalhães - Guest Relations

Estimado Hóspede, O Porto Palácio Congress Hotel & Spa agradece a sua preferência e avaliação. Esperamos voltar a recebê-lo. Melhores cumprimentos,

3 out of 5
Pros: vue panoramique de la terrasse
service restaurant panoramique personnel trop lent meme chose pour restaurent au rez de chaussé

Posted by on 24 Aug 2018

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Comment from Hotel Management

17 Sep 2018 by Eugénia Queirós

Cher visiteur, Merci d'avoir partagé votre expérience à Porto Palácio Congress Hotel & SPA. Ce fut un plaisir de vous accueillir dans notre hôtel! Merci pour vos commentaires constructifs, dont nous prenons note lorsque nous nous efforçons d'améliorer continuellement nos services. Nous sommes impatients de vous accueillir pour votre prochain séjour à Porto. Cordialement

About the Porto Palácio Hotel & Spa – S. Hotels Collection

Location Avenida da Boavista, 1269, Porto, 4100-130

Renovations + Closures

The following facilities or services will be unavailable from June 9 2020 to June 1 2021 (dates subject to change):

  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool

Property Features

As a guest of Porto Palácio Hotel & Spa – S. Hotels Collection, you'll find a full-service spa, 2 indoor swimming pools, a health club, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. A kids' pool, a sauna, and a rooftop terrace are also featured at the luxury Porto Palácio Hotel & Spa – S. Hotels Collection. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Porto hotel.

  • 1 building
  • 251 guestrooms or units
  • 19 levels
  • Built in 1982
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 2
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Porto (OPO-Dr. Francisco de Sa Carneiro) (12.4 km / 7.7 mi)
  • Train station: São Bento Station (3.8 km / 2.3 mi)
  • Metro station: Francos Station (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Porto Palácio Hotel & Spa – S. Hotels Collection offers 251 forms of accommodation with minibars and laptop-compatible safes. 32-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Films for purchase
  • Combined shower/bath
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Climate control
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:30 AM.

Auge Porto – This fine-dining restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a spa tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Golfing nearby
  • Windsurfing nearby
  • Fitness classes on site

Spa Services

Porto Palacio Spa has 7 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with hot springs/mineral springs, a sauna and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Minimum age to access spa is 18
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • Property Registry Number – 1168
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Online Penalty Collection
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: EUR 20 per person (approximately)
  • Self-parking fee: EUR 26.40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Palacio Porto
  • Hotel Porto Palacio
  • Hotel Porto Palacio Congress
  • Palacio Congress
  • Palacio Congress Hotel
  • Palacio Congress Hotel Porto
  • Palacio Hotel Porto
  • Palacio Porto Hotel
  • Porto Hotel Palacio
  • Porto Palacio Hotel
  • Porto Palacio Congress Hotel And Spa
  • Porto Palacio Congress Hotel Porto
  • Porto Palacio Congress Hotel
  • Porto Palacio Congress
  • Porto Palácio Hotel & Spa – S. Hotels Collection Hotel
  • Porto Palácio Congress Hotel & Spa – S.Hotels Collection Hotel
  • Porto Palácio Congress Hotel & Spa – S.Hotels Collection Porto
  • Porto Palacio Congress Hotel Spa
  • Porto Palacio Congress Spa
  • Porto Palácio Hotel & Spa – S. Hotels Collection Porto
  • Porto Palácio Hotel & Spa – S. Hotels Collection Hotel Porto

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.