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4.4 out of 5

"Lovely afternoon in the Spa followed by dinner in the New York bar. Staff superb. Looking forward to next visit already. " More

By a verified traveller on Tue 10 Oct 2017

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Deluxe Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£89* Per night/room 16 May - 17 May

Deluxe Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premium Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Club Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Sheraton Porto Hotel & Spa's great location gets high marks from our customers. During your stay, you're just a quick walk from Bessa Stadium. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool. Built in 2004, this 5-star hotel has 266 rooms over 12 floors. Each room includes amenities such as free WiFi and a deep-soaking bath.

  • Air-conditioned rooms with deep-soaking bathtubs, 24-hour room service and Smart TVs
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with massages, detox wraps or aromatherapy at The SPA
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour fitness centre, a steam room and a sauna
  • Guests have great things to say about the location and the helpful staff
  • 10 minutes by car from Casa da Musica and 10 minutes from University of Porto

Sheraton Porto Hotel & Spa ratings based on 22 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Porto Hotel & Spa

Everyone (13) Couples (3) Family (4) Friends (1)
5 out of 5

Always good in the Sheraton.

Lovely afternoon in the Spa followed by dinner in the New York bar. Staff superb. Looking forward to next visit already.

Posted by on 10 Oct 2017

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4 out of 5
Pros: good service
Cons: scuttle service to centre? Coffee shop for small breakfast
Location: Near Casa de Musica nearest metro connection.about 20 minutes on foot.
Good dining Good room service Good sized swimming pool easy parking underneath hotel 40 minutes from centre If I speak to you in Portuguese please do not respond in English.

Posted by , from Birmingham UK on 4 Sep 2017

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3 out of 5
Das Personal im Restaurant ist sehr professionell und freundlich

Posted by on 13 Nov 2019

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4 out of 5
Netter Empfang, guter Service, sauberes Zimmer, ideal gelegen zwischen Zentrum und Flughafen

Posted by on 1 Sep 2019

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4 out of 5

Posted by on 7 Aug 2019

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5 out of 5

Posted by on 6 Aug 2019

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5 out of 5

Posted by on 18 Jun 2019

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5 out of 5

Posted by on 1 Jan 2019

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5 out of 5
Sehr gepflegtes Hotel mit gehobener Ausstattung. Wir haben Club-Level gebucht und hatten dadurch etliche Vorteile (Zimmerausstattung, Spa-Bereich, Club-Lounge im 12. Stock). Sehr freundliches und hilfsbereites Personal. Sicher, es gibt Hotels die näher am Zentrum liegen aber mit dem Taxi (immer vor dem Hotel verfügbar) ist man in ca. 10 Minuten auch da > Kosten: 8,80€. Selbstverständlich stehen auch nahe gelegenen ÖV zur Verfügung. Bei einem erneuten Aufenthalt in Porto würden wir definitiv wieder dieses Hotel wählen. Danke, sehr gerne wieder :-)

Posted by , from Luzern, Schweiz on 20 Oct 2018

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3 out of 5

Ei viiden tähden hotelli

Club-huoneeseen kuuluvassa loungessa oli aina tarjoilut vähissä tai loppu, eikä täydennystä tuotu. Osa lougen henkilökunnasta oli epäystävällisiä. Aamiainen oli ihan hyvä, mutta viiden tähden hotellissa odottaisi aamiasastioiden olevan ehjiä. Kylpylä oli ok. Osalle hotellin henkilökunnasta lisäkoulutus asiakaspalvelusta olisi tarpeellista.

Posted by on 6 May 2018

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About the Sheraton Porto Hotel & Spa

Location Rua Tenente Valadim, 146, Porto, 4100-476

Renovations + Closures

The following facilities or services will be unavailable from January 15 2021 to May 9 2021 (dates subject to change):

  • Sauna

Property Features

Sheraton Porto Hotel & Spa offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a limo/town car service. A 24-hour fitness centre, a sauna, and a rooftop terrace are also featured at the luxury Sheraton Porto Hotel & Spa. For a fee, parking is available. This 5-star Porto hotel is smoke free.

  • 1 building
  • 266 guestrooms or units
  • 12 levels
  • Built in 2004
  • Dining venue
  • Bar or lounge
  • Deli
  • Terrace on the roof
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Porto (OPO-Dr. Francisco de Sa Carneiro) (11.9 km / 7.4 mi)
  • Train station: São Bento Station (4.4 km / 2.7 mi)
  • Metro station: Francos Station (0.7 km / 0.5 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sheraton Porto Hotel & Spa offers 266 forms of accommodation with minibars and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. 55-inch Smart televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets. This Porto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Separate bedroom
  • Deep-soaking bath
  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Combined shower/bath
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7 AM to 11 AM.

Porto Novo – This restaurant serves breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Waterskiing nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site

Spa Services

The SPA has 8 treatment rooms. Services include hot stone massages, sports massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily.

  • Number of treatment rooms 8
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector, a security system and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property Registry Number – 204
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 18 per person (approximately)
  • Self-parking fee: EUR 9 per day
  • Valet parking fee: EUR 9 per day
  • Rollaway bed fee: EUR 50.0 per night
  • Facilities fee: EUR 10 and includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sheraton Porto
  • Porto Sheraton
  • Sheraton Hotel Porto
  • Sheraton Porto
  • Sheraton Porto Hotel
  • Sheraton Porto Hotel And Spa
  • Sheraton Porto Hotel Porto
  • Sheraton Porto & Spa Porto
  • Sheraton Porto Hotel & Spa Hotel
  • Sheraton Porto Hotel & Spa Porto
  • Sheraton Porto Hotel & Spa Hotel Porto

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.