20 Jul 2021 by Receptionist
Thank you for your feedback. We are sorry that there were issues with your stay but someone on reception would of happily helped you with your luggage if asked. Sadly due to a drastic amount of staff having to self isolate it is not something we can offer out at this time. It's worth mentioning our check out time is 11.00, so we apologise if you were lead to think it was 10.00. Also I am sorry you felt our prices were high but due to the Goodwood festival of speed, and near every hotel in Portsmouth being filled to capacity our room rates were higher then normal.
15 Feb 2018 by cc
Thank you for your feedback, all the public areas have now been refurbished but thank you anyway
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Farmhouse Innlodge by Greene King Inns also features tour or ticket assistance, a garden, and concierge services. Free self parking is available. This Portsmouth hotel is smoke free.
Available in all rooms: Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking
Farmhouse Innlodge by Greene King Inns offers 72 accommodations with coffee/tea makers and a hairdryer. Satellite televisions are provided. This Portsmouth hotel provides complimentary wired Internet access. Housekeeping is provided on a daily basis.
Farmhouse Innlodge by Greene King Inns has a restaurant on site.
Room service (during limited hours) is available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 7:00 AM - 11:00 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts major credit cards, Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. Contactless check-out is available.