28 Jun 2019 by Reception
Thank you for your review - we are so glad you were well looked after by our staff and enjoyed the breakfast on offer. We do not offer air con as there is so little need for it in our, normally, poor British weather. We have however passed both comments to management for them to address when possible. Kind regards All at The Mercer Collection
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This 4-star Southsea hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi , Internet access - wireless
Stattons Boutique Hotel offers 12 accommodations with complimentary bottles of water and coffee/tea makers. This Southsea hotel provides complimentary wireless Internet access. Bathrooms include designer toiletries and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a cooked-to-order breakfast daily.
The Florence Arms – This bistro specialises in local cuisine. Guests can enjoy al fresco dining (weather permitting).
Room service (during limited hours) is available.
Special check-in instructions:
The front desk is open daily from 7 AM - 11 PM. If you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 7 AM - 11 PM.
Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts major credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, JCB International and Eurocard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.