6 Feb 2020 by Elisabete Coelho - Customer Service
Dear Guest, Thank you so much for staying at Terra Nostra Garden Hotel! We are thrilled to hear you enjoyed everything about our hotel. We were happy to hear you took advantage of our fantastic Spa, and above all that we were able to exceed your expectations. Thank you agai for sharing your amazing experience with us. We really look forward to hearing from you. Sincerely yours,
21 Dec 2019 by Customer Service
Dear Guest, Thank you for staying at Terra Nostra! We hope to welcome you again soon. Best regards,
27 Nov 2018 by Elisabete - Customer Service
Dear Guest, Thank you for choosing to stay at Terra Nostra. We'd also like to thank you for the lovely review regarding your experience in our hotel. We'd love to welcome you again soon in Terra Nostra Garden Hotel. Best regards,
4 Sep 2018 by Elisabete - Customer Service
Dear Guest, Thank you so much for choosing to stay at Terra Nostra Garden hotel. It was a pleasure to be at your service. Thank you again for takig the time to share your experience with us that as we can read it was a positive one. We hope to have the chance to welcome you again in our property. Best wishes,
24 Jan 2018 by Alice
Dear Guest, Thank you for taking the time to share your experience with us. We hope to have the opportunity of welcoming you back once again in the near future. Best Regards Alice Melo Assistant Manager
29 May 2017 by melo
Dear Guest, Thank you for giving us your feedback. We hope to welcome you back once again. Best Regards Alice Melo Assistant Manager
2 May 2017 by Melo
Dear Bettina, On behalf of Terra Nostra Garden Hotel I would like to sincerely thank you for posting such a great review about your recent stay. We are indeed pleased to know that you enjoyed our botanical garden as well as our natural hot springs and indoor pool. It is also an honor to read that you considered our staff to exceed your expectations. Your suggestions and considerations will certainly be taken into considerations, because we need to continue to improve our service standards. We hope to have the opportunity to greet you once again in the near future. Best Regards Alice Melo Assistant Manager
Terra Nostra Garden Hotel offers its guests a full-service spa, hot springs, and an indoor pool. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. An outdoor pool, a kids' pool, and a 24-hour fitness centre are also featured at the luxury Terra Nostra Garden Hotel. Free self parking is available. A complete renovation of Terra Nostra Garden Hotel was completed in June 2014. Smoking is allowed in designated areas at this Art Deco Povoacao hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free parking nearby
Terra Nostra Garden Hotel offers 86 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. 32-inch Flat-screen televisions come with premium cable channels. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers. This Povoacao hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Guests are served a free cooked-to-order breakfast daily from 7:30 AM to 10:30 AM.
Terra Nostra Garden – Overlooking the garden, this restaurant specialises in Portuguese cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.
An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
The spa is open daily. Guests under 12 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of SGS (third-party expert - Global) and Ecolab (third-party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.