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4.2 out of 5

"Had an excellent stay; superb hotel and staff were great " More

By a verified traveller on Mon 16 Dec 2019

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Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£46* Per night/room 21 Aug - 22 Aug

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

The free breakfast at Hotel Carol gets good marks from our customers. During your stay, you're just a quick walk from O2 Arena. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. Built in 1993, this 3.5-star hotel has 65 rooms over 5 floors. Free WiFi and LCD TVs are available in all rooms.

  • All rooms offer LCD TVs, laptop-compatible safes and hairdryers
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Carol cafe-restaurant
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests speak favourably about the helpful staff and the clean guestrooms
  • Just a 5-minute drive from O2 Arena and 6 minutes from Prague Market

Hotel Carol ratings based on 21 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Carol

Everyone (8) Couples (3) Family (6) Friends (2) Other (2)
5 out of 5
Had an excellent stay; superb hotel and staff were great

Posted by on 16 Dec 2019

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4 out of 5

Nice hotel, close too the O2 Arena

We had come for a concert and wanted something close by, it was at a great location, where the metro and trams were close by. Also a big shopping mall and Dino park close by for the kids to play. Staff were very friendly and rooms were clean, food was good. Would definitely recommend.

Posted by , from Scotland on 10 May 2018

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4 out of 5

World Championship in Ice Hockey 2015

Very happy that we stayed in this hotel. Few minutes away from O2 arena where we were going every second day. Also metro station literally around the corner. Our room was very stylish and comfortable. Staff was quite helpful as well. Breakfast was quite enjoyable. This hotel gets 5 stars. Would give 5* but they didn't do my only request what was to have 2 separate beds. Unfortunately we didn't get to enjoy all the facilities what the hotel offered because we were too busy and excited to explore Prague. But definitely would suggest this hotel.

Posted by on 3 Mar 2016

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4 out of 5
Rauhallinen paikka syrjässä.kuitenkin metroaseman vieressä josta keskustaan pääsee muutamassa minuutissa.huoneen ilmanvaihto ei toimi,kassakaappi ei toiminut,kylpuhuoneen lavuaari ei toiminut kunnolla,hiusten kuivain ei toiminut,wc oli viallinen,toimi kuitenkin.pikkujuttuja jotka ei matkan viihtyvyyteen vaikuta.suosittelen

Posted by on 7 Oct 2019

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4 out of 5
Sijainti oli loistava -lähellä metroa ja ratikkaa. Lähellä kauppakeskus, josta löytyi kauppoja, joka lähtöön. Huone oli siisti, tosin pyyntöämme kylpyammeesta (toive esitetty jo huonetta varattaessa) ei voitu täyttää, vastaanottovirkailija vain pyöritteli silmiään siitä uudestaan kysyttyämme. Kun huoneesta löytyi paljon muurahaisia, emme saaneet tilanteessa edes pahoitteluita. Sanoivat vain hankkivansa myrkyttäjän paikalle, kun olemme kirjautuneet ulos.

Posted by on 13 May 2019

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4 out of 5
Das Hotel hat eine gute Ausstattung. Die Standard Zimmer sind vergleichbar wie IBIS rot. Das Badezimmer ist gross. Die Matratzen sehr gut, wir haben gut geschlafen. An der Sauberkeit kann man noch arbeiten. Wattestäbchen unter dem Bett wurden nicht entsorgt und die Flusen werden wahrscheinlich erst bei der Grundreinigung aufgefegt. Das Frühstück ist Standard. Mit dem Personal gibt es keinen Kontakt ausser beim EInchecken und beim Auscchecken. Ansonsten wäre es nett wenn die Damen beim Frühstück ein etwas weniger missmutiges Gesicht hätten, dann wäre der Start in den Tag auch freundlicher. Das ganze Hotel ist in einem noch relativ neuen Zustand, die Toiletten im Keller allerdings wohl noch aus der Zeit des Sozialismus. Hervorzuheben ist die super Nähe zum einem der großen Einkaufszentren (Ca. 300m) sowie zur Strassenbahn und zur Metro Station. Wir waren einmal eine Strassenecke weiter im Restaurant Swejk essen, das war bodenständig, preisgerecht und super. Da Restaurant und die Bar im Hotel haben wir nicht benutzt.

Posted by on 24 Apr 2019

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3 out of 5
Korrektes Preis-Leistung, Personal nett, Frühstücksangebot verbesserungsfähig, gute Verbindungen ins Zentrum

Posted by on 3 Feb 2019

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3 out of 5
Frühstückbuffet: keine grosse Auswahl. Sehr minimalistisch

Posted by on 4 Dec 2018

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5 out of 5
Das nächste mal wieder Hotel Carol! Es war super und mit der Metro ist man in 15 min im Zentrum!

Posted by on 25 Sep 2018

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3 out of 5

Dezentral mit guten Restaurants im Umkreis

Stornierung von 2 Nächten war nicht möglich. Hotel sagte dass an ebookers liegt und ebookers sagt dass es 100% am Hotel liegt. Frühstückbuffet war zum Teil leer oder es hatte keine Teller. Tische nicht abgeräumt oder nicht gedeckt. Zimmer ziemlich klein. Fön war zum Haare trocknen nicht zu gebrauchen, komplett schwach. Duschbrausekopf war defekt und das Wasser kam als sehr starken Strahl am falschen Ort raus

Posted by , from zürich on 10 May 2018

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Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Carol. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Prague hotel.

  • 1 building
  • 65 guestrooms or units
  • 5 levels
  • Built in 1993
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Computer for guest use
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Prague (PRG-Vaclav Havel) (20.6 km / 12.8 mi)
  • Train station: Prague-Vysocany Station (1.6 km / 1 mi)
  • Metro station: Divadlo Gong Stop (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Carol offers 65 forms of accommodation with laptop-compatible safes and a hairdryer. 32-inch LCD televisions come with satellite channels. Bathrooms include baths or showers. Guests can surf the web using complimentary wired and wireless Internet access.

  • LCD television
  • Satellite channels
  • Bathtub or shower
  • Hairdryer
  • Laptop safe
  • Telephone
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Carol cafe-restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 15

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include carbon monoxide detector, a fire extinguisher and a smoke detector

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser

Each guestroom is kept vacant for a minimum of 24 hours between bookings

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Gap period enforced between guests' stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CZK 21 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CZK 450 per day
  • Facilities fee: CZK 350 per person, per day and includes use of: sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carol Hotel
  • Carol Prague
  • Hotel Carol
  • Hotel Carol Prague
  • Hotel Carol Hotel
  • Hotel Carol Prague
  • Hotel Carol Hotel Prague
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.