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4 Feb 2020 by Hotel Vitkov Team
Dear guest, Thank you for kind words about our staff. We are glad you found your overall stay in our hotel enjoyable. Best regards, Hotel Vitkov Team
20 Feb 2018 by Lenka Sindelarova
Thank you very much for your feedback! We appreciate you being our guest and look foeard to seeing you in Prague again soon. Best regards from the whole Vitkov team
28 Nov 2017 by Lenka Sindelarova
Dear Natalia, Thank you for sharing kind words about your recent stay. We apprecciate it. Best regards, Lenka Šindelářová, MBA FO Manager
12 Oct 2017 by FO Manager, Lenka Šindelářová,MBA
Dear Mr. Granqvist, Thank you for choosing our hotel again. We appreciate feedback of your recent stay and bringing certain issues to our attention, which gives us room to improve. The type of reservation you booked was a single room. Previous owner always provided you a free upgrade to a double room.The room you wished for is now a triple room. Unfortunately, we are unable to provide you with a different room type then the one you booked when the hotel is fully booked. As our loyal guest, you were offered a free upgrade (in the middle of your stay). The breakfast is no longer included in the price. This fact is stated on all websites and Travel agencies. It costs 214 Czk but the quality od food served has improved so much, it cannot be compared with the previous free breakfasts. There are two lifts in the hotel: 1)guest lift (next to the reception) which works perfectly, 2)service lift (has a big sign on the door in many languages– “SERVICE LIFT ONLY”) it shall be used by hotel staff only. There is a 3rd floor button broken, which is ordered and will be fixed in a few days. We are very sorry about hot water problem for 1,5 hr due to boiler technical issue. Our technician arrived immediately and fixed it. Please accept our apologies for the guest PC, all has been fixed. Thank you for pointing out the closet not having sufficient number of shelfs. We will inform our CEO, in case of future renovations, this would be useful. Since your check-in, the General Manager and the FO Manager have tried to do their best to address your complaints the best they could. Ex.: GM found and brought you an additional table and an armchair as you wished immediately. Your future reservation is non-refundable, therefore cannot be cancelled free of charge. We look forward to welcoming you in February again. Best regards from Prague, FO Manager, Lenka Šindelářová,MBA
25 Oct 2017 by Lenka Šindelářová
Dear Emilia, We are sorry you were not completely satisfied with your stay in our hotel. Thank you for pointing out certain issues to our attention. It gives us room to improve. Best regards, Lenka Šindelářová FO Manager
25 Oct 2017 by Lenka Šindelářová, FO Manager
Dear Satu, Thank you for sharing your feedback about your recent stay. We are so glad to hear you enjoyed your stay with us. We look forward to welcoming you here again in the future. Best regards, Lenka Šindelářová FO Manager
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Tour or ticket assistance, multilingual staff, and express check-in are also featured at Hotel Vitkov. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Prague hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Hotel Vitkov offers 96 accommodations with a safe and a hairdryer. This Prague hotel provides complimentary wireless Internet access. Bathrooms include baths or showers and complimentary toiletries. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 10:30 AM.
Hotel Vitkov has a restaurant on site.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
