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"You Need more staff on bar areas at busy times as we was queing for at least 15minutrs yestersday " More

By a verified traveller on Mon 22 Apr 2019

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Hotel Description

Our customers tell us that they enjoy the pool at Prestatyn Sands Holiday Park. During your stay, you're just a quick walk from Prestatyn Beach. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants. This 3-star hotel has 4 rooms over 2 floors. Enjoy your stay with amenities like a deep-soaking bathtub and a kitchenette in each room.

  • All rooms offer kitchenettes, deep-soaking bathtubs and separate sitting areas
  • Free WiFi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a gift shop and an ATM
  • On-site recreation includes tennis courts, a playground and basketball
  • Guests speak favourably about the area's walkability and the pool
  • Just a 1-minute drive from Prestatyn Beach and 6 minutes from Dyserth Waterfall

Standard Room, 1 Bedroom

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Standard Room, 2 Bedrooms

Bed Count 4 Single Beds Maximum Occupancy 6 Max

Prestatyn Sands Holiday Park ratings based on 7 verified reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Prestatyn Sands Holiday Park

Everyone (3) Couples (1) Family (3)
2 out of 5
Staff friendly and chalet clean, but so very basic. Information poor. Was given an electricity card with no credits and not told about the slot machine and had to come back to Reception to find out what to do. No TV control in chalet. Reported three times before we got one on the third day. it would be useful to be informed before leaving home that we needed to bring towels, dishcloths, towels cafitiere etc. Come on, this is 2019. \The days of Hid-de-hi are surely long gone. the green outside the chalets was frequently badly littered and took ages to be cleared. Reasonably priced for what we got, but standard archaic. hence a disappointed rating .

Posted by on 26 Aug 2019

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2 out of 5
Staff at chip shop had bad attitude we complained and

Posted by on 3 Jun 2019

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1 out of 5
Awful, dismal and I’m no snob. Understand that it would be basic but not covered in ants, gloop coming from ceiling, questionable stains on carpet headboard and the noise at 9.30pm of kids and adults fighting , physically was appalling

Posted by on 23 Apr 2019

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4 out of 5
You Need more staff on bar areas at busy times as we was queing for at least 15minutrs yestersday

Posted by on 22 Apr 2019

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3 out of 5
Didn't like the way you have to pay for lecky after the money you spend on just getting the room. As we topped it up 10pound stayed for 2 nights and about 11pm the last night lecky went off. Went to the machine to buy more and the machines wouldn't work so me my partner an 3 children had to deal with no heating. And no power

Posted by on 11 Apr 2019

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1 out of 5
Terrible. The surroundings were full of litter and the room had no electric or bedding (we were not informed that you had to bring your own). We left after 30 minutes.

Posted by , from Lancashire on 20 Aug 2018

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1 out of 5

Terrible

Chalet hadn't been cleaned work tops filthy sinks bath toaster microwave couldn't use filthy duvet and pillows dirty had go asda for bedding and pillows and mattess protectors curtains hanging off rails couldn't see through windows due to filth cups and plates dirty had to eat out and buy plastic cups to drink out of £96 wasted spent extra on eating out we felt dirty being there Very dissatisfied doubled our cost o

Posted by on 17 Jul 2017

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Renovations + Closures

This property is closed from 23 March 2020 to 31 December 2020 (dates subject to change).

Property Features

There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An indoor pool, an arcade/games room, and gift shops/news stands are also featured at the family-friendly Prestatyn Sands Holiday Park. Free self parking is available. This 3-star Prestatyn hotel is smoke free.

  • 4 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Bar or lounge
  • Deli
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Kitchenette
  • Snack bar/deli
  • Arcade/game room
  • Playground on site
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Prestatyn Station (1 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

Prestatyn Sands Holiday Park offers 4 forms of accommodation with blackout curtains. This accommodation offers separate sitting areas. Accommodation at this 3-star hotel has kitchenettes with microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath.

  • In-room kitchenette
  • Separate bedroom
  • Sitting area
  • Deep-soaking tub
  • Television
  • Microwave
  • Electric kettle
  • Kitchenware
  • Shower and tub combination
  • Iron and ironing board available
  • Blackout drapes
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:00 AM.

Queen Vic Pub – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Snorkelling nearby
  • Basketball on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 10 PM

Special check-in instructions:

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 10.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 6.95 for adults and GBP 3.95 for children (approximately)
  • Crib (infant bed) fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Prestatyn Sands Holiday Park
  • Sands Holiday Hotel Prestatyn Park
  • Pontin`s Prestatyn Sands Centre Hotel Prestatyn
  • Pontin's Prestatyn Sands Holiday Park North Wales
  • Prestatyn Sands Holiday Park Hotel
  • Prestatyn Sands Prestatyn
  • Prestatyn Sands Holiday Park Hotel
  • Prestatyn Sands Holiday Park Prestatyn
  • Prestatyn Sands Holiday Park Hotel Prestatyn

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

National Rating

This property has received its official star rating from Visit Wales.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.