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"You Need more staff on bar areas at busy times as we was queing for at least 15minutrs yestersday " More

By a verified traveller on Mon 22 Apr 2019

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Standard Room, 1 Bedroom

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the pool at Prestatyn Sands Holiday Park. During your stay, you're just a quick walk from Prestatyn Beach. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.

  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the indoor pool
  • Amenities include a gift shop and an ATM
  • On-site recreation includes tennis courts, basketball and a playground
  • Guests speak favourably about the pool and the area's walkability
  • Within a 15-minute walk of Prestatyn Beach and Nova Centre

Prestatyn Sands Holiday Park ratings based on 9 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Prestatyn Sands Holiday Park

Everyone (3) Couples (1) Family (5)
2 out of 5
The place needs closing down!!!!!…..SUPPOSED ENHANCED CLEANLINESS due to COVID-19….but couldn’t even manage the most basic of hygiene standards.

Posted by on 6 Jun 2021

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2 out of 5
It was the pits, but you get what you pay for. Not enough to do.

Posted by on 2 Jun 2021

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2 out of 5
Staff friendly and chalet clean, but so very basic. Information poor. Was given an electricity card with no credits and not told about the slot machine and had to come back to Reception to find out what to do. No TV control in chalet. Reported three times before we got one on the third day. it would be useful to be informed before leaving home that we needed to bring towels, dishcloths, towels cafitiere etc. Come on, this is 2019. \The days of Hid-de-hi are surely long gone. the green outside the chalets was frequently badly littered and took ages to be cleared. Reasonably priced for what we got, but standard archaic. hence a disappointed rating .

Posted by on 26 Aug 2019

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2 out of 5
Staff at chip shop had bad attitude we complained and

Posted by on 3 Jun 2019

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1 out of 5
Awful, dismal and I’m no snob. Understand that it would be basic but not covered in ants, gloop coming from ceiling, questionable stains on carpet headboard and the noise at 9.30pm of kids and adults fighting , physically was appalling

Posted by on 23 Apr 2019

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4 out of 5
You Need more staff on bar areas at busy times as we was queing for at least 15minutrs yestersday

Posted by on 22 Apr 2019

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3 out of 5
Didn't like the way you have to pay for lecky after the money you spend on just getting the room. As we topped it up 10pound stayed for 2 nights and about 11pm the last night lecky went off. Went to the machine to buy more and the machines wouldn't work so me my partner an 3 children had to deal with no heating. And no power

Posted by on 11 Apr 2019

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1 out of 5
Terrible. The surroundings were full of litter and the room had no electric or bedding (we were not informed that you had to bring your own). We left after 30 minutes.

Posted by , from Lancashire on 20 Aug 2018

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1 out of 5


Chalet hadn't been cleaned work tops filthy sinks bath toaster microwave couldn't use filthy duvet and pillows dirty had go asda for bedding and pillows and mattess protectors curtains hanging off rails couldn't see through windows due to filth cups and plates dirty had to eat out and buy plastic cups to drink out of £96 wasted spent extra on eating out we felt dirty being there Very dissatisfied doubled our cost o

Posted by on 17 Jul 2017

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Property Features

There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An indoor pool, an arcade/games room, and gift shops/news stands are also featured at the family-friendly Prestatyn Sands Holiday Park. Free self parking is available. This 3-star Prestatyn hotel is smoke free.

  • 4 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Deli
  • Front desk (limited hours)
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Outdoor picnic space
  • Gift shop
  • ATM
  • On-site shopping
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Kitchenette
  • Snack bar/deli
  • Arcade/game room
  • Playground on site
  • Microwave


Available in some public areas: Free WiFi


Free self parking


  • Train station: Prestatyn Station (1 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

Prestatyn Sands Holiday Park offers 4 accommodations with blackout curtains. This accommodation offers separate sitting areas. Accommodation at this 3-star hotel has kitchenettes with microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath.

  • In-room kitchenette
  • Separate bedroom
  • Sitting area
  • Deep-soaking bath
  • Television
  • Microwave
  • Electric kettle
  • Kitchenware
  • Combined shower/bath
  • Iron and ironing board available
  • Blackout curtains
  • Ensuite bathroom

Food & Drink

Queen Vic Pub – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Basketball on site
  • Playground on site
  • Snorkelling nearby


If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)

Hotel Policies


  • Check-in time starts at 4 PM
  • Check-in time ends at 10 PM


  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 10.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and Barclaycard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

  • Service animals are allowed
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Prestatyn Sands Holiday Park
  • Sands Holiday Hotel Prestatyn Park
  • Pontin`s Prestatyn Sands Centre Hotel Prestatyn
  • Pontin's Prestatyn Sands Holiday Park North Wales
  • Prestatyn Sands Holiday Park Hotel
  • Prestatyn Sands Prestatyn
  • Prestatyn Sands Holiday Park Hotel
  • Prestatyn Sands Holiday Park Prestatyn
  • Prestatyn Sands Holiday Park Hotel Prestatyn

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

National Rating

This property has received its official star rating from Visit Wales.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.