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Sonata Hotel

Star Rating
3.5 out of 5

Information

Reviews

4.0 / 5Very Good
185 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    University Cultural Center of BUAP
    8 min drive
  • Popular Location
    Metropolitan Auditorium
    8 min drive
  • Popular Location
    University of the Americas Puebla
    8 min drive
  • Airport
    Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    35 min drive

Book online or call:

020 3788 4841

Your dates need to occur after 2019-12-15. Try updating your dates to see prices for your trip.

    About this area

    San Andrés Cholula

    Sonata Hotel is located in San Andrés Cholula. Notable landmarks in the area include Puebla Cathedral and Zocalo Square. Africam Safari and Estrella de Puebla Observation Wheel are also worth visiting.

    What's nearby

    • Popular Location
      Estrella de Puebla Observation Wheel - 8 min drive
    • Popular Location
      University Cultural Center of BUAP - 8 min drive
    • Popular Location
      Metropolitan Auditorium - 8 min drive
    • Popular Location
      University of the Americas Puebla - 8 min drive
    • Popular Location
      Triangulo Las Animas Shopping Center - 9 min drive

    Getting around

    • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 34 min drive

    About this property

    Sonata Hotel

    This smoke-free hotel features an outdoor pool, a fitness centre and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. All 66 rooms provide conveniences such as 2 bathrooms and coffee makers, plus complimentary wireless Internet access and Smart TVs with Netflix. Guests will also find room service (during limited hours), free bottled water and hairdryers.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Free self parking

    Food and drink

    • Room service available

    Things to do

    • Fitness centre
    • Outdoor pool

    Family friendly

    • Outdoor pool

    Conveniences

    • Lift

    Guest services

    • 24-hour front desk
    • Daily housekeeping

    Languages spoken

    • English
    • Spanish

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning

    Bathroom

    • 2 bathrooms
    • Free toiletries
    • Hairdryer
    • Shower

    Entertainment

    • Netflix
    • smart TV

    Food and drink

    • Coffee/tea maker
    • Free bottled water

    More

    • Iron/ironing board
    • Safe
    4.0

    Very Good

    5 - Excellent
    91
    4 - Good
    45
    3 - Okay
    22
    2 - Mediocre
    16
    1 - Poor
    11
    4.3
    Cleanliness
    4.2
    Service and Staff
    3.7
    Amenities
    4.1
    Property condition

    1/5

    • Disliked: Cleanliness, staff & service, amenities

    I do not know where to start.. The building is super nice in a very fancy location.. BUT, the staff has no idea about service, seems that they have never told what to do, what to say and not even how to use the system. The rooms where dirty, with hair on the sink, between the sheets, no fridge, no microwave on the kitchen on a 2 bedroom suite. The worst, they offer you a coffee maker but not coffe, no water, not cups, not plates. The breakfast is terrible, even the juice seems to be old, and the way they present it is very poor. I forgot my suite key inside and when I asked for a new one, the reception girl told me the guy who knows how to get new keys is on a break, so I had to wait for more than 30 minutes to get a new one and enter to my room. Even to check out, I had to wait for 15 minutes because the girl at the reception did not know how to close my bill... I asked for soap, and the answer was we do not have, really?

    Stayed 1 night in Oct 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    New hotel located about 25 minutes from downtown. Fair amount of walking distance restaurants and plenty of Uber riders on the zone.

    Stayed 2 nights in Oct 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Sep 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Sep 2019

    3/5

    • Liked: Cleanliness, staff & service, room comfort

    Pool was very cold and un useful They need more variety at breakfast

    Stayed 2 nights in Aug 2019

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