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"The staff at Tenerife Playa are fantastic, from the bar staff to the food hall and of course your excellent Miranda. I must also say that the beds and ... " More

By spratters on Mon 13 Oct 2014

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Basic Double Room (No Balcony)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room Single Use, Balcony

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Family Room, Pool View (2 adults and 1 child)

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Double Room, Balcony

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room, Balcony (2 adults and 1 child)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room, Pool View

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 1 Max

Hotel Description

During your stay at H10 Tenerife Playa, you're just a quick walk from Lago Martianez Swimming Pools. Features include free WiFi in public areas, plus 2 outdoor pools and 2 restaurants.

  • Free WiFi
  • For dining with ocean views, stop by Restaurante El Drago, one of the property's 2 restaurants
  • Breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and a playground
  • Steps from Lago Martianez Swimming Pools and Playa Martianez

H10 Tenerife Playa ratings based on 26 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for H10 Tenerife Playa

Everyone (5) Couples (13) Family (4) Other (2) Friends (1)
1 out of 5
Didn’t end up going due to cancelled flights. Hotel refuses to refund me/waiver the hotel. Ebookers still haven’t refunded an Atol protected journey. Won’t be booking with the Hotel again or ebookers

Posted by on 8 Sep 2020

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4 out of 5

Posted by on 1 Apr 2020

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4 out of 5

relaxing break

The staff at Tenerife Playa are fantastic, from the bar staff to the food hall and of course your excellent Miranda. I must also say that the beds and pillows are by far the most comfortable we have ever had in any hotel room. Room cleaned daily and sheets changed 3 times in the week. hired a car to get there from the south, didnt realise you had no car parking facilities. Should have checked. A bit congested around pool. Not a lot you can do about that as you had every space filled in with sunbeds. A few more parasols would have been handy & small tables next to beds. Great holiday.

Posted by on 13 Oct 2014

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4 out of 5

overall good place

Good hotel,close to central amenities. Seafront location. Would like. To have coffee making. facility in room +ironing.during lunch and dinner drinks are charged,even water

Posted by on 2 Sep 2014

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5 out of 5

family hotel for all ages

wonderful position overlooking sea and lake,large hotel with facilities for all ages,buffet breakfast and dinner inclusive had plenty of variety,hot and cold.

Posted by on 18 Jun 2012

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3 out of 5
Es gibt Verbesserungsmöglichkeiten

Posted by on 27 May 2024

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3 out of 5
Lage direkt am Meer. Hotel und Ausstattung veraltet, schlechte Schallisolation der Zimmer. Ein Mitarbeiter am Empfang sehr unfreundlich.

Posted by on 9 Jan 2022

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Comment from Hotel Management

21 Feb 2022 by The Management

Sehr geehrte Gäste, wir bedanken uns für Ihren E-mail. Es tut uns leid, dass das Hotel Ihnen nicht vollständig gefallen hat. Wir werden Ihre Meinung in Rücksichtig behalten, um unserer Service zu verbessern. Mit fruendlichen Grüssen,

5 out of 5
Der Standort nähe zum Meer und der Altstadt...........

Posted by on 18 Feb 2020

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Comment from Hotel Management

11 Mar 2020 by The Management

Dear Guests, thank you for your excellent evaluation! Best regards

4 out of 5
Siisti hotelli, miellyttävä allasalue, hyvä aamiainen. Huone oli suhteellisen pieni.

Posted by on 10 Feb 2020

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Comment from Hotel Management

11 Mar 2020 by The Management

Dear Guests, thank you for your evaluation, and kind comments and suggestions. Best regards

4 out of 5
Hotelli sijaitsee upealla paikalla merivesialtaiden vieressä. Hotellihuone ihan perustasoa, parveke kuitenkin rannalle, josta iso plussa. Kylppärin hajuhaitoista tuli mieleen, olisiko ehkä putkirempan tarve? Puolihoitoon kuuluva ruoka, etenkin aamiainen oli monipuolista ja maukasta buffeepöydistä; tunnelma kuitenkin rauhaton ja tarjoilijat hyvin työllistettyjä ja kiireisiä (osoittivat mm.kullekin istumapaikat, parhaat pöydät varattuja?!). Pidän hiukan rennommasta tyylistä, vaikka olenkin tyytyväinen saamaani palveluun. Kaiken kaikkiaan: hotellissa hiukan old-fashion meininki, jossa olisi mielestäni päivittäisen paikka.

Posted by on 26 Jan 2019

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Comment from Hotel Management

8 Feb 2019 by The Management

Dear Guests, thank you for your very good evaluation of our hotel and your kind comments and suggestions. We are pleased you enjoyed your holidays in general, and we hope you will soon come and spend your holidays here with us again. Best regards

All-inclusive Details

All-inclusive room rates at H10 Tenerife Playa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at H10 Tenerife Playa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. H10 Tenerife Playa offers its guests 2 outdoor swimming pools, a sauna, a fitness centre, and a children's pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. Event space at this hotel measures 1496 square feet (139 square metres) and includes conference space. A rooftop terrace, an arcade/games room, and multilingual staff are also featured at the family-friendly H10 Tenerife Playa. Smoking is allowed in designated areas at this 4-star Puerto de la Cruz hotel.

  • 1 building
  • 324 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 1496 sq ft of conference space
  • 139 sq. m of conference space
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Room Amenities

H10 Tenerife Playa offers 324 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and hairdryers. This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy breakfast daily from 7:00 AM to 10:00 AM.

Restaurante El Drago – Overlooking the ocean, this buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Bar Tinerfe – On-site bar. Open daily.

Restaurante El Lagar – This poolside restaurant specialises in Mediterranean cuisine and only serves lunch. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Water skiing nearby
  • Ecotours nearby
  • Golfing nearby
  • Mountain biking nearby
  • Golf lessons available nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses solar energy, plus eco-friendly cleaning products

This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Minimum Spring Break check-in age is 18 years old. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in is available. This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels) guidelines.

  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Water dispenser use by guests actively encouraged
  • Property follows sanitisation practices of European Holiday Home Association (EHHA - Europe)
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property follows a brand or regulatory agency's sanitisation guidelines Safety Programme (H10 Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Renewable energy source - solar
  • Individually-wrapped food options are not available
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: from approximately EUR 11 for adults and from EUR 5.5 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • H10 Playa Tenerife
  • H10 Tenerife Playa
  • H10 Tenerife Playa Hotel
  • H10 Tenerife Playa Hotel Puerto de la Cruz
  • H10 Tenerife Playa Puerto de la Cruz
  • Playa Tenerife
  • Tenerife H10
  • Tenerife H10 Playa
  • Tenerife Playa
  • Tenerife Playa H10
  • H10 Tenerife Playa Hotel
  • H10 Tenerife Playa Puerto de la Cruz
  • H10 Tenerife Playa Hotel Puerto de la Cruz

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 6:00 PM
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.