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"The accommodation was spotlessly clean at all times. The staff were very helpful. We only had breakfast in the hotel and there was a good variety exce ... " More

By a verified traveller on Fri 17 May 2019

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Hotel Description

Our customers tell us that they can't get enough of the overall value at HC Hotel Magec. During your stay, you're just a quick walk from Plaza del Charco. You'll find features such as free WiFi in public areas and a free manager's reception, plus an outdoor pool. Built in 1972, this 4-star hotel has 186 rooms over 7 floors. All rooms offer deep-soaking bathtubs and balconies.

  • Air-conditioned rooms with balconies, deep-soaking bathtubs and digital TV
  • Free WiFi in some public areas
  • Options for a bite to eat or a refreshing drink include a restaurant, a coffee shop, a beach bar and a swim-up bar
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes an outdoor tennis court, a fitness centre and a sauna
  • Guests speak favourably about the central location and the beach
  • Within a 10-minute walk of Plaza del Charco and San Felipe Castle

Standard Double Room (2 adults and 1 child)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Family Room (2 adults and 2 children)

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Double Room Single Use

Bed Count 1 Double Bed Maximum Occupancy 1 Max

Standard Triple Room (3 adults)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Double Room, Sea View (2 adults)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Superior Double Room (Teide view, 2 adults)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

HC Hotel Magec ratings based on 9 verified reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for HC Hotel Magec

Everyone (4) Couples (3) Family (1)
3 out of 5

Posted by on 7 Dec 2019

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Comment from Hotel Management

7 Dec 2019 by Dir

su opinión es importante para nosotros, gracias por elegirnos.

4 out of 5
The accommodation was spotlessly clean at all times. The staff were very helpful. We only had breakfast in the hotel and there was a good variety except for cereals. It was well located . It was convenient to numerous cafés, restaurants, shops and the beach. The pool hours were very limited during our stay.

Posted by on 17 May 2019

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4 out of 5
Ruoka täytyy erikoisesti mainita ; loistava aamiainen ja illallinen! Myös siistijät ansaitsevat kiitoksen! En pitänyt Calle Cupidon katuremontista enkä vastapäisen hotellin remontista sillä meteli ja pöly kantautui Magecin kadunpuoleisiin huoneisiin...Henkilökunta iloisin ilmein miellyttävää kuin myös hotellin sijainti sopiva keskustan ja rantakadun tutkintaan! Kiitos mukavasta lomasta!

Posted by on 3 Mar 2020

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Comment from Hotel Management

3 Mar 2020 by dir

Gracias por su opinión que es muy importante para nosotros,lamentamos los inconvenientes de las obras de la calle que han de terminar esta semana definitivamente. Esperamos verle de nuevo entre nosotros Saludos

1 out of 5
Établissement mal insonorisé, repas pas terrible, pour avoir pris tout compris il n y a pas de choix et le peu de cocktails étaient avec des ingrédients très bas de gamme. Ensuite personnel pas très honnête étant donné que nous avons oubliés une ceinture de marque et après envoyer un mail en expliquant je n'ai toujours pas reçu de réponse au bout d une semaine j ai appelé ils n n'ont aucun souvenir de ce mail. Grosse déception

Posted by on 21 Feb 2020

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Comment from Hotel Management

24 Feb 2020 by relacion con clientes

gracias por su opinión y dedicar parte de su tiempo. Hemos de decirle que tiene varias opciones y no solo el todo incluido opciones como solo desayuno, Media pensión o Pensión Completa. Lamentamos lo sucedido.

4 out of 5
Kunhan katuremontti valmistuu, paikka on loistava.

Posted by on 19 Feb 2020

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Comment from Hotel Management

19 Feb 2020 by DIR

Gracias por elegir nuestro Hotel, su opinión es importante

4 out of 5
In die Jahre gekommen, aber sauber. Bad uns Zimmer in Ordnung, gepflegt. Außenbereiche zT (Tennisplatz) nicht zu benutzen da total heruntergekommen auf Grund des Alters. Kleiner Pool mit "Poolbar" auf dem Dach. Essensauswahl (Frühstück und Abendessen - Buffet) sehr groß, Dinnerauswahl wechselte jeden Tag. Allerdings alles lauwarm, kein heisses Essen. Das Personal war durchgängig sehr freundlich. Fazit: Wir haben bekommen, was wir bezahlt haben. Preis-Leistungsverhältnis sehr gut. Es ist kein luxeriöses, modernes 4 Sterne Haus, aber das kann man für den Preis auch nicht erwarten. Besser als hier bewertet auf jeden Fall, wir würden definitiv wieder kommen.

Posted by on 9 Jun 2019

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Comment from Hotel Management

19 Jul 2019 by direccion

Gracias por su opinión la cual es muy importante para nosotros Saludos

4 out of 5
Hyvä hinta/laatusuhde ja mainio sijainti linja-autoaseman läheisyydessä.

Posted by on 1 Apr 2019

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Comment from Hotel Management

30 Apr 2019 by Loly RGUEZ

muchas gracias vuestra opinión es muy importante para nosotros estamos trabajando para mejorar

1 out of 5
Tykkäsin Uimaallasta en tykkännyt huonessa sekä vesassa

Posted by on 23 Feb 2019

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3 out of 5
Ei voi arvostella. Hotellissa vesivahinko joten meidät ohjattiin toiseen hotelliin.

Posted by on 21 Feb 2019

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Renovations + Closures

This property is closed from 24 March 2020 to 30 June 2020 (dates subject to change).

All-inclusive Details

All-inclusive room rates at HC Hotel Magec are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Taxes are included.

Food and beverages

  • All buffet meals, snacks and local beverages included
  • In-room minibar (some restrictions)

Entertainment

  • On-site entertainment and activities

Not included

  • Premium food items
  • Premium and/or non-domestic beverages
  • Minibar
  • Room service
  • Airport transfers
  • Childcare
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Gratuities

  • Taxes included
  • All meals served buffet style
  • On-site entertainment and activities included
  • Local beverages and soft drinks only
  • Surcharge for premium or imported non-alcoholic beverages
  • Additional gratuities accepted
  • Airport transfers not included
  • Minibar beverages - restrictions apply
  • Premium/non-domestic beverages not included
  • Gratuities not included
  • Premium food items not included
  • All food and beverages included
  • Wireless Internet access not included
  • Childcare not included
  • Surcharge for premium or imported alcoholic beverages
  • Spa/beauty facilities and services not included
  • Room service not included
  • Minibar not included

Property Features

Some rates at HC Hotel Magec are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. As a guest of HC Hotel Magec, you'll find an outdoor pool, an outdoor tennis court, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include A beach bar, A swim-up bar, and A bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi. A rooftop terrace, tour or ticket assistance, and vending machine are also featured at the family-friendly HC Hotel Magec. Smoking is allowed in designated areas at this 4-star Puerto de la Cruz hotel.

  • 1 building
  • 186 guestrooms or units
  • 7 levels
  • Built in 1972
  • Dining venue
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Umbrellas for the beach
  • Umbrellas for the pool
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Outdoor tennis court
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Miniature golf on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free parking nearby

Transport

  • Airport: Tenerife (TFS-Tenerife South) (94 km / 58.4 mi)

Room Amenities

HC Hotel Magec offers 186 forms of air-conditioned accommodation with designer toiletries and a hairdryer. Rooms open to balconies. Each accommodation is individually decorated. Televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath and bidets. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony
  • Deep-soaking tub
  • Television
  • Digital channels
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available

Food & Drink

The hotel hosts a free manager's reception daily.

HC Hotel Magec has a restaurant serving breakfast, lunch and dinner.

Nearby Activities

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Miniature golf on site
  • Ecotours nearby
  • Golfing nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • Handrails in stairways
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at HC Hotel Magec

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Minimum Spring Break check-in age is 18 years old. Noise-free guestrooms cannot be guaranteed. Safety features at this property include a fire extinguisher and a smoke detector. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines.The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. Minimum Spring Break check-in age is 18 years old. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines.The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.

  • Noise-free rooms not guaranteed
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Measures to reduce infection (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Minimum guest age is 18
  • Debit cards
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 6 for adults and EUR 3 for children (approximately)
  • Fee for in-room wireless Internet: EUR 15 per week (rates may vary)
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 25 (subject to availability)
  • In-room safe fee: EUR 2.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • HC Hotel Magec Puerto de la Cruz
  • Hotel Trianflor Puerto de la Cruz
  • Trianflor
  • Trianflor Hotel
  • Trianflor Puerto de la Cruz
  • Dania Magec Hotel Puerto De La Cruz
  • Hotel Dania Magec
  • Hotel Trianflor Tenerife/Puerto De La Cruz
  • HC Magec Puerto de la Cruz
  • HC Hotel Magec Hotel
  • HC Hotel Magec Puerto de la Cruz
  • HC Hotel Magec Hotel Puerto de la Cruz

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in January and close in December.
  • Pool access available from 10 AM to 6 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.