30 Apr 2019 by Hotel El Tope
Tahnk you very much for taking the time to share your experience with other travelers. We are delighted that you hada apleasant stay and enjoyed our instalations and the service provided by our staff. We would be happy to welcome you again. Best wishes, El Tope Team.
22 Jan 2019 by Hotel El Tope
Dear Customer, Thank you very much for your comment about your stay at our hotel. We take note of your suggestions on the temperature of the pool, as these help us to improve every day. We are glad to know that you have enjoyed your quiet rest in our facilities. We share your compliments with our staff. We would love to welcome you again, until then, we wish you the best! Best regards.
4 Dec 2018 by Hotel El Tope
Thank you very much for your review and for sharing your experience with others travelers. We are delighted that you had a pleasant stay and enjoyed our instalations and sevices. We would be happy to welcome you in the future, Best regards.
16 Dec 2019 by hotel El Tope
Vielen Dank für Ihren Kommentar zu Ihrem Aufenthalt bei uns. Ihre Meinung ist uns wichtig und wir nehmen Ihre Vorschläge zur Kenntnis. Wir hoffen, Sie hatten einen schönen Aufenthalt. Wenn Sie nach Puerto de la Cruz zurückkehren möchten, zögern Sie nicht, uns zu besuchen. Beste Grüße, Das Tope Team
8 Oct 2019 by hotel El Tope
¡Gracias por su calificación sobre su estancia con nosotros!. Nos encantará recibirle de nuevo. Saludos cordiales.
4 Jun 2019 by Hotel El Tope
Vielen Dank für Ihren Kommentar und Ihre freundlichen Worte an unsere Personal. Wir benutzen Plastikbecher in der Poolbar, da Glas in diesem Bereich verboten ist, weil es gefährlich ist. Wir würden uns freuen, Sie wieder in unserem Hotel begrüßen zu dürfen. Viele Grüße
15 May 2019 by Hotel El Tope
Cher Sophie, Merci beaucoup pour vos commentaires sur votre séjour parmi nous. Nous sommes heureux de savoir que vous avez apprécié vos vacances et que nous avons répondu à vos attentes. Nous aimerions vous revoir bientôt. Avec nos meilleurs voeux! Cordialement L'équipe de El Tope
15 Apr 2019 by Hotel El Tope
Thank you so much for your nice review. We are delighted that you had a pleasant stay and hope to welcome you again in the future. Wishing you all the best, Kind regards, El Tope Team
Hotel El Tope offers its guests an outdoor pool, outdoor tennis courts, and a fitness centre. There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Event space at this hotel measures 1076 square feet (100 square metres). A terrace, tour or ticket assistance, and multilingual staff are also featured at the eco-friendly Hotel El Tope. Limited free parking is available on a first-come, first-served basis. This 4-star Puerto de la Cruz hotel is smoke free.
Available in all rooms: Free WiFi , Internet access (surcharge)
Available in some public areas: Free WiFi , Internet access in public areas - surcharge
Free self parking , Parking (limited spaces)
Hotel El Tope offers 220 air-conditioned accommodations with a hairdryer and free toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Restaurant Buffet – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Recreational amenities at the hotel include outdoor tennis courts, an outdoor pool and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 14 days prior to check-in.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and over, and the test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 14 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.