Skip to main content
Beginning of main content
4.2 out of 5

"i liked everything about the place, the breakfast was amazing, staff were so friendly at all times especially when trying to book a taxi or when looki ... " More

By a verified traveller on Mon 29 Apr 2019

Enter dates to see availability

Select your room to view prices

Double Room, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£60* Per night/room 16 Jun - 17 Jun

Superior Room, Terrace

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Double Room, Mountain View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, Balcony

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Standard Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Double Room Single Use, Mountain View

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Hotel El Tope. During your stay, you're just a quick walk from Orotava Valley. Free WiFi in public areas, free self-parking and 2 coffee shops/cafés are available. Built in 1969, this 4-star hotel has 220 rooms over 9 floors. Enjoy your stay with amenities like free WiFi and a TV in each room.

  • Air-conditioned rooms with TVs, fridges and room service
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Restaurant Buffet
  • Take a swim in the outdoor pool or soak in the spa tub
  • Indulge with body treatments or massages at the spa
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes 2 outdoor tennis courts, a fitness centre and a sauna
  • Guests speak favourably about the location and the helpful staff
  • Within a 15-minute walk of Lago Martianez Swimming Pools and Plaza del Charco

Hotel El Tope ratings based on 17 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel El Tope

Everyone (14) Couples (2) Family (1)
5 out of 5
i liked everything about the place, the breakfast was amazing, staff were so friendly at all times especially when trying to book a taxi or when looking for directions. also the pool area was fab, very peaceful, also the room was really enjoyable to stay in.

Posted by on 29 Apr 2019

Was this review helpful to you?
Comment from Hotel Management

30 Apr 2019 by Hotel El Tope

Tahnk you very much for taking the time to share your experience with other travelers. We are delighted that you hada apleasant stay and enjoyed our instalations and the service provided by our staff. We would be happy to welcome you again. Best wishes, El Tope Team.

4 out of 5
Good value and the room was lovely furnished and modern bathroom. All the staff were great.Downside is the steep walk back from town and the food was average also the pool was freezing. Lovely very vows from pool area and quiet clientele which we liked as we are older

Posted by on 21 Jan 2019

Was this review helpful to you?
Comment from Hotel Management

22 Jan 2019 by Hotel El Tope

Dear Customer, Thank you very much for your comment about your stay at our hotel. We take note of your suggestions on the temperature of the pool, as these help us to improve every day. We are glad to know that you have enjoyed your quiet rest in our facilities. We share your compliments with our staff. We would love to welcome you again, until then, we wish you the best! Best regards.

5 out of 5
great views, good location, excellent service & breakfast

Posted by on 2 Dec 2018

Was this review helpful to you?
Comment from Hotel Management

4 Dec 2018 by Hotel El Tope

Thank you very much for your review and for sharing your experience with others travelers. We are delighted that you had a pleasant stay and enjoyed our instalations and sevices. We would be happy to welcome you in the future, Best regards.

4 out of 5

Nice hotel with a good location

Pros: Location, Cleanliness.
Cons: Wi-Fi coverage and pool area
Everything was nice for its price, but several things can be improved: * Wi-Fi coverage is bad. In our room we were able to reach only at the toilet door. * Some facilities are outdated like shabby outer walls and so on. * Pool area looks empty (just few palms and lots of sunbeds) and therefore not so comfortable. Would be great to have more plants there, some design.

Posted by , from Switzerland on 3 Apr 2018

Was this review helpful to you?
4 out of 5
Abendunterhaltung eher schwach- Personal nicht nur freundliche Gesichter

Posted by on 12 Dec 2019

Was this review helpful to you?
Comment from Hotel Management

16 Dec 2019 by hotel El Tope

Vielen Dank für Ihren Kommentar zu Ihrem Aufenthalt bei uns. Ihre Meinung ist uns wichtig und wir nehmen Ihre Vorschläge zur Kenntnis. Wir hoffen, Sie hatten einen schönen Aufenthalt. Wenn Sie nach Puerto de la Cruz zurückkehren möchten, zögern Sie nicht, uns zu besuchen. Beste Grüße, Das Tope Team

4 out of 5

Posted by on 7 Oct 2019

Was this review helpful to you?
Comment from Hotel Management

8 Oct 2019 by hotel El Tope

¡Gracias por su calificación sobre su estancia con nosotros!. Nos encantará recibirle de nuevo. Saludos cordiales.

4 out of 5
Das Personal war freundlich und zuvorkommend. Drinks wurden in Plastikbechern serviert, was für ein 4 Sterne Hotel nicht akzeptabel ist.

Posted by on 2 Jun 2019

Was this review helpful to you?
Comment from Hotel Management

4 Jun 2019 by Hotel El Tope

Vielen Dank für Ihren Kommentar und Ihre freundlichen Worte an unsere Personal. Wir benutzen Plastikbecher in der Poolbar, da Glas in diesem Bereich verboten ist, weil es gefährlich ist. Wir würden uns freuen, Sie wieder in unserem Hotel begrüßen zu dürfen. Viele Grüße

5 out of 5
Grand hôtel bien situé, propre et avec du personnel efficace. Bonne literie, bon choix au repas.

Posted by on 12 May 2019

Was this review helpful to you?
Comment from Hotel Management

15 May 2019 by Hotel El Tope

Cher Sophie, Merci beaucoup pour vos commentaires sur votre séjour parmi nous. Nous sommes heureux de savoir que vous avez apprécié vos vacances et que nous avons répondu à vos attentes. Nous aimerions vous revoir bientôt. Avec nos meilleurs voeux! Cordialement L'équipe de El Tope

5 out of 5
Huoneet olivat todella siistejä ja henkilökunta avuliasta ja ystävällistä. Aamupala oli erittäin hyvä ja monipuolinen. Hotelli sijaitsi hyvällä paikalla jos jaksaa kivuta mäkeä ylös ja alas. Meille tämä ei ollut ongelma. Tykkäsimme paljon ja jos joskus menemme uudelleen Teneriffalle, valitsemme saman hotellin. Hinta-laatu-suhde oli kohdillaan.

Posted by , from Seinäjoki on 15 Apr 2019

Was this review helpful to you?
Comment from Hotel Management

15 Apr 2019 by Hotel El Tope

Thank you so much for your nice review. We are delighted that you had a pleasant stay and hope to welcome you again in the future. Wishing you all the best, Kind regards, El Tope Team

4 out of 5

Posted by on 10 Apr 2019

Was this review helpful to you?
Comment from Hotel Management

30 Apr 2019 by Hotel El Tope

Muchas gracias por su calificación. Nos encantará recibirle de nuevo en muestro hotel, con nuestros mejores deseos, Saludos cordiales. Equipo hotel El Tope

Property Features

Hotel El Tope offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There's a restaurant on site, as well as 2 coffee shops/cafés and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Event space at this hotel measures 1076 square feet (100 square metres). A hot tub, a fitness centre, and a sauna are also featured at the eco-friendly Hotel El Tope. Limited free parking is available on a first-come, first-served basis. This 4-star Puerto de la Cruz hotel is smoke free.

  • 1 building
  • 220 guestrooms or units
  • 9 levels
  • 2 coffee shops
  • 1076 sq ft of conference space
  • 100 sq. m of conference space
  • Built in 1969
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Outdoor tennis courts - 2
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Santa Cruz de Tenerife (TFN-Tenerife North) (27.6 km / 17.1 mi)
  • Parking: Free self parking

Room Amenities

Hotel El Tope offers 220 forms of air-conditioned accommodation with a hairdryer and free toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • Television
  • Fridge
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Restaurant Buffet – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Windsurfing nearby
  • Scuba diving nearby

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include massages and body treatments. The spa is equipped with a sauna and a steam room.

  • Body treatments
  • Sauna in spa
  • Number of treatment rooms 2
  • Steam room in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Hotel El Tope

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

  • Noise-free rooms not guaranteed
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Day gala dinner fee
  • Christmas Eve gala dinner fee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 2.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gran El Tope
  • Gran El Tope Puerto de la Cruz
  • Gran Hotel El Tope
  • Gran Hotel El Tope Puerto de la Cruz
  • Gran Hotel El Tope Tenerife/Puerto De La Cruz
  • Hotel El Tope Puerto de la Cruz
  • El Tope Puerto de la Cruz
  • El Tope
  • Hotel El Tope Hotel
  • Hotel El Tope Puerto de la Cruz
  • Hotel El Tope Hotel Puerto de la Cruz

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

url importing http://www.ebookers.com/Puerto-de-la-Cruz-Hotels-Hotel-El-Tope.h866283-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Puerto-de-la-Cruz-Hotels-Hotel-El-Tope.h866283-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Puerto-de-la-Cruz-Hotels-Hotel-El-Tope.h866283-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.