19 Sep 2018 by Alua Hotels & Resorts
Dear customer, we're so glad to know you've enjoyed our food service, our restaurant works hard to provide a wide selection of delicious food. Regarding your comment, we regret that our entertainment service wasn't satisfying enough. However, we will look for improvements so our activities can be of the liking of all our guests. Thank you so much for choosing Alua Hotels, will we have the chance of seeing you again? Kind regards, Alua Hotels & Resorts
27 Apr 2018 by Alua Hotels&Resorts.
Dear Mikko, thank you for your review and taking the time in writing about your stay in our hotel. We will take into account your comments regarding the pool and the noise, we apologize for that. We hope to welcome you back again soon. Kind regards, Alua Hotels&Resorts.
20 Mar 2020 by Public Relations
Kiitos kommentistasi. Toivomme tapaamme seuraavan kerran! Parhain terveisin
18 Mar 2020 by Marta
Olemme pahoillamme vastaanoton käyttäytymisestä. Kommentoimme tätä tilannetta työntekijöidemme kanssa, jotta se ei toistu. Parhain terveisin
The property will be renovating from 1 May 2022 to 30 June 2022 (completion date subject to change). The following areas are affected:
During renovations, the hotel will make every effort to minimise noise and disturbance.
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5380 square feet (500 square metres) and includes meeting rooms. An outdoor pool, a terrace, and tour or ticket assistance are also featured at the business-friendly Parque San Antonio. This 4-star Puerto de la Cruz hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parque San Antonio offers 250 accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Puerto de la Cruz hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Restaurante Buffet – Overlooking the pool and garden, this buffet restaurant specialises in international cuisine and serves breakfast and dinner.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Social distancing measures are in place.
Guests will be asked to pay the following charges at the property:
The charges below are included in your overall room price:
We've listed all charges provided to us by the property.
