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"Good food, irritating entertainment that you can’t avoid " More

By a verified traveller on Sun 16 Sep 2018

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Double Room, Balcony

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£52* Per night/room 3 Jun - 4 Jun

Single Room, Balcony

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Single Room (No Balcony)

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Parque San Antonio. During your stay, you're just a quick walk from Orotava Valley. Features include free WiFi in public areas and a free shopping centre shuttle, plus an outdoor pool. Built in 1968, this 4-star hotel has 250 rooms over 4 floors. Each room includes amenities such as free WiFi and satellite TV channels.

  • Air-conditioned accommodations with satellite TV, minibars and safes
  • Free WiFi
  • Enjoy international cuisine at Restaurante Buffet, a buffet restaurant with garden views
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests speak favourably about the breakfast and the helpful staff
  • Within a 15-minute walk of Taoro Park and Risco Belle Aquatic Gardens
  • Free shopping centre shuttle service

Parque San Antonio ratings based on 12 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Parque San Antonio

Everyone (2) Couples (6) Family (3) Friends (1)
4 out of 5
Good food, irritating entertainment that you can’t avoid

Posted by on 16 Sep 2018

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Comment from Hotel Management

19 Sep 2018 by Alua Hotels & Resorts

Dear customer, we're so glad to know you've enjoyed our food service, our restaurant works hard to provide a wide selection of delicious food. Regarding your comment, we regret that our entertainment service wasn't satisfying enough. However, we will look for improvements so our activities can be of the liking of all our guests. Thank you so much for choosing Alua Hotels, will we have the chance of seeing you again? Kind regards, Alua Hotels & Resorts

3 out of 5

Pretty ok

The hotel is a bit far away from the restaurants and the beach but only a 20min walk. The pool is not heated, not cleaned properly (poop floating?) and the pool times from 10-18 are laughable. The breakfast is decent althought the restaurant is noisy, crowded and the floor plan is poor. The dinner overpriced and poor quality. They sell you a 1 euro bottle of wine for 11-15 euros and the food is substandard. The rooms were pretty ok although they did not change sheets. Some staff speak very good english, some do not understand a word. The hotel itself is an eye candy. Lots of palm trees and other plants.

Posted by , from Espoo on 16 Mar 2018

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Comment from Hotel Management

27 Apr 2018 by Alua Hotels&Resorts.

Dear Mikko, thank you for your review and taking the time in writing about your stay in our hotel. We will take into account your comments regarding the pool and the noise, we apologize for that. We hope to welcome you back again soon. Kind regards, Alua Hotels&Resorts.

3 out of 5

good sun holiday

beautifull setting,great area but could do with some more english speaking staff .food very basic and cold but on the whole the pool area made up for that, try n get a room with pool view.

Posted by on 29 Oct 2012

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4 out of 5

We'd really like to come back

Great food everyday, friendly and professional staff, comfortable rooms, perfect for a holiday far away from the stress of our technological cities. Placed in the right location to explore the island, it's really close to the motorway and not far at all from the attractions and the centre of the city.

Posted by on 25 Sep 2012

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5 out of 5
Miellyttävä vastaanotto jayleensä hyvin kohteliaita ja suunnattoman ahkeria olivat kaikki henkilöt, sekä siivoojat että keittiöhenkilökunta. Ihana aamiainen. Haluaisin mielelläni erityisesti tämän huoneen seuraavan kerran. Pidin juuri sen atmosfääristä, sekä omasta rauhallisesta pihasta että molempien omista huoneista ja myös että ystävättärelläni ja minulla olivat vierekkäiset omat huoneet. Toiveeni toteutettiin.

Posted by on 28 Feb 2020

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Comment from Hotel Management

20 Mar 2020 by Public Relations

Kiitos kommentistasi. Toivomme tapaamme seuraavan kerran! Parhain terveisin

2 out of 5
En pitänyt siitä että reception yritti vedättää meitä ja he tarjosivat sellaista huonetta meille jota emme olleet varanneet lisäksi huone oli siivoamaton. Odotimme 45 minuuttia ja sitten kun tiukkaan sävyyn kertoi ettemme ole tyytyväisiä tilanteeseen niin saimme vihdoin sellaisen huoneen jonka olimme tilanneet ja respassa myös maksaneet. En suosittele, enkä hyväksy tällaista toimintaa.

Posted by on 25 Feb 2020

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Comment from Hotel Management

18 Mar 2020 by Marta

Olemme pahoillamme vastaanoton käyttäytymisestä. Kommentoimme tätä tilannetta työntekijöidemme kanssa, jotta se ei toistu. Parhain terveisin

3 out of 5

bien situé pour découvrir Ténériffe

Bon rapport qualité prix. Tout est correct à l'exception d'une cuisine qui se veut internationale mais qui est franchement pas terrible, surtout pour nous français. 99.9 des résidents étaient allemands, la langue française est totalement absente comme dans quasiment tous les sites et commerces ce cette île.

Posted by on 15 Mar 2016

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3 out of 5

Schöner Urlaub in nettem Hotel

Nettes Hotel, zum Teil nicht mehr ganz dem heutigen 4 Sterne Standard angepasst, z.B. kleine Röhrenfernseher, veraltetes Bad und quitschende Betten. Aber alles tip top sauber und Essen und sonstige Annehmlichkeiten sowie Personal sehr gut.

Posted by on 8 Jun 2015

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3 out of 5

Kiva hotelli

Hotelli oli viihtyisä eikä hiukan syrjäinen sijainti haitannut. Tosin meillä oli auto vuokralla. Toisaalta hotellin lähistöltä löytyi aina parkkipaikkoja. Hotellissa rauhallista eikä minkäänlaista häiriötä esiintynyt. Kävelymatka keskustaan on myös ihan OK, koska iso osa matkasta on puistojen läpi. Lapset erikoisesti tykkäsivät hotellin lukuisista kissoista ja kilpikonnasta ja uima-altaallakin tarkeni :-) Hotelln aamiainen oli myös riittävä eikä siihen parissa viikossa kyllästynyt.

Posted by on 27 Mar 2013

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4 out of 5

Ferien Anfang Februar 2013

Sehr schöne Hotelanlage etwas enfernt vom Zentrum jedoch kann man das Zentrum zu Fuss oder mit dem Taxi bequem erreichen in ca. 15 Minuten. Einige Zimmer liegen an der stark befahrenen Strasse die man gut hören kann auch sollte man nicht vergessen nicht das neueste Hotel zu erwarten. Super Preis Leistung.

Posted by on 9 Feb 2013

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Renovations + Closures

The property will be renovating from 1 May 2022 to 30 June 2022 (completion date subject to change). The following areas are affected:

  • Swimming pool

During renovations, the hotel will make every effort to minimise noise and disturbance.

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5380 square feet (500 square metres) and includes meeting rooms. An outdoor pool, a terrace, and tour or ticket assistance are also featured at the business-friendly Parque San Antonio. This 4-star Puerto de la Cruz hotel is smoke free.

  • 250 guestrooms or units
  • 4 levels
  • 9 buildings
  • 5380 sq ft of conference space
  • 500 sq. m of conference space
  • Built in 1968
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Terrace
  • Garden
  • Computer for guest use
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Free shopping centre shuttle

Room Amenities

Parque San Antonio offers 250 accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Puerto de la Cruz hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Minibar
  • Television
  • Satellite channels
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Restaurante Buffet – Overlooking the pool and garden, this buffet restaurant specialises in international cuisine and serves breakfast and dinner.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Social distancing measures are in place.

  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Day gala dinner fee

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Parque San Antonio
  • Parque Sol
  • Sol Parque
  • Sol Parque San Antonio
  • Sol Parque San Antonio Hotel
  • Sol Parque San Antonio Hotel Puerto De La Cruz
  • Sol Parque San Antonio Puerto De La Cruz
  • Parque San Antonio Hotel Puerto De La Cruz
  • Parque San Antonio Hotel
  • Parque San Antonio Puerto De La Cruz
  • Parque San Antonio Hotel
  • Parque San Antonio Puerto de la Cruz
  • Parque San Antonio Hotel Puerto de la Cruz

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.