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"The hotel is in an excellent location and the pool and spa are great. The rooms are old and need updating. I booked the hotel for my boyfriend for hi ... " More

By a verified traveller on Sat 30 Dec 2017

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Hotel Description

Our customers tell us that they enjoy the free breakfast at Gran Meliá Iguazú. During your stay, you'll be within walking distance of Iguazu Falls. Features include free WiFi in public areas and free self-parking, plus a full-service spa. Built in 1978, this 5-star hotel has 183 rooms over 3 floors. Enjoy your stay with amenities like free WiFi and a balcony in each room.

  • Air-conditioned rooms with balconies, 24-hour room service and LCD TVs
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Garganta del Diablo, a buffet restaurant that serves international cuisine
  • Take a swim in the outdoor pool or soak in the spa tub
  • Treat yourself to aromatherapy, facials or hydrotherapy at the spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the area's walkability and the proximity to the airport
  • Within a 15-minute walk of Iguazu Falls and Iguazu National Park

Deluxe Room, 1 King Bed (Jungle View)

Bed Count 1 King Bed Maximum Occupancy 2 Max
£280* Per night/room 22 Oct - 23 Oct

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed (Waterfal View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite (DELUXE)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds (Jungle View)

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Room (RED LEVEL 2 BEDS)

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Gran Meliá Iguazú ratings based on 16 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Gran Meliá Iguazú

Everyone (5) Couples (3) Family (3) Other (3) Friends (2)
5 out of 5
Beautuful setting with views of the falls. Staff wete faultless. Worth booking a roon wuth fall views.

Posted by on 24 Mar 2019

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Comment from Hotel Management

30 Mar 2019 by Mynor Espinoza

Thank you very much for your feedback. Regards,

3 out of 5
Pros: The location
Cons: The room could do with overall improvement
Location: Location is very good and the falls and things to do at the falls was very good
The hotel staff were very helpful but the rooms need to be improve very basic . Unfortunately at 6am thyey had group of people from China doing morning discussion on magaphones out side our room. Looking right on to the falls so w we're paying for A top room found this very disappointing the management alound this especially when there is so much space out side the hotel. That would not have caused this disruption . Can not say the hotel is good enough. For 4.5 /5 star rating .

Posted by , from uk on 13 Feb 2018

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Comment from Hotel Management

15 Feb 2018 by Mynor Espinoza

Dear rich, Thank you very much for your review. We are glad to know that you enjoyed our location and views. PLease accept our sincere apologies for the inconveniences during your stay. We have taken due notice of your experience. Best regards, Mynor Espinoza Director General

3 out of 5

Great location but hotel needs some work!

The hotel is in an excellent location and the pool and spa are great. The rooms are old and need updating. I booked the hotel for my boyfriend for his birthday and emailed the hotel prior to this. They said that they would do something special in our room. However this never happened! We actually ended up getting engaged on 28 December and when my partner inquired about booking a table in the hotel restaurant for that evening he was told that we couldn’t reserve a table. They didn’t seems to bat an eyelid that we had just got engaged which was very disappointing!

Posted by , from england on 30 Dec 2017

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Comment from Hotel Management

4 Jan 2018 by Mynor Espinoza

Dear laura, Thank you for entrusting us with your comments which help us to improve our customer service. Sorry if your stay did not turn out as you hoped it would. We have taken due notice of your experience and we will work to improve our service. We apologise again and hope to see you soon. Sincerely, Mynor Espinoza Director General

4 out of 5

You pay only for the location. 3 star rooms

Since it is situated in this National Patk, you can make full use of your time doing the several trails. Of course the view of the falls is amazing Sheraton who ran this hotel until 2 months ago should be ashamed of themselves for running down the rooms as badly as they did. I am being kind in rating the rooms as 3 stares.

Posted by , from Londob on 9 Dec 2017

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Comment from Hotel Management

11 Dec 2017 by Mynor Espinoza

Dear Abs, Thank you for your review! We are ready to renovate the hotel so we are working really hard to improve our services. Hope to see you again. Mynor Espinoza Director General

4 out of 5

Trip back in time

We stayed here for two days and had a falls view.... which was fabulous. The hotel has a 60s vibe... a bit like the set from Mad Man but its position makes it a must stay. The Falls are one of the best things I have ever seen....go !!

Posted by on 24 Mar 2016

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5 out of 5

Perfect location, brilliant service!

We were worried to stay at Sheraton for some negative reviews that we read before hand but we got a good offer so booked at the Sheraton, 2 double rooms. The hotel is in the most perfect location, right inside the park. The views from the restaurants are of the Iguazu Falls and it is spectacular. We did not get rooms with views to the falls but our rooms faced the front of the hotel, with views to their beautiful gardens, lovely balcony. I really don't know why people complain about this hotel, it was top in cleanliness and the staff always ready to help you. The food was really good. Yes it is expensive but the quality of the room, the comfy beds, the views made it all worth while. No time wasting from city traveling to the park in and out, no queues, just open your eyes and set off to a wonderful day.

Posted by on 25 Jun 2015

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4 out of 5

Beautiful location

A good standard hotel with all the expected facilities. Rooms clean and spacious however at the time of our visit there appeared to be a refurbishment taking place which may cause issues. Bar service was poor, very slow and bar tender said there was no tonic water in the hotel despite having drunk a gin and tonic 20 minutes earlier in the restaurant. We had to go back to the restaurant ourselves for service as the barman didn't offer!!

Posted by on 24 Nov 2013

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4 out of 5

Great location

Was slightly nervous about the hotel given some previous reviews but overall very nice hotel. Paid bit extra for room with view of falls which is well worth it. The hotel rooms have just been refurbished and very nice and comfy. Views from room stunning. Breakfast was very good - although the meal in the evening was just ok, typical hotel chain. The pool is lovely and separate saunas in male/female changing areas which is very plush. The spa can be used for extra cost and I didn't try but looked nice. Location is big selling point. We arrived on early flight 730am and taxi brought us straight to hotel (110Peso I think, but anyhow the prices are displayed in baggage area of airport - get taxi at desk on left before you exit baggage area), stopping at park gate en route to buy ticket for park - taxi waits for you. Location is fab as its only hotel within the park and so you can nip back in daytime (if soaked on boat!) and means you can go and wander the walks early in morning before the crowds or late on after the park has closed. Enjoyed my stay.

Posted by on 17 Nov 2013

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4 out of 5

Sightseeing

Please warn people to have Argentinian money to pay park entry fee otherwise be in a hands of taxi driver who will exchange money at the ripp off rate but it is not much watch also tips after you sign bill they add 10percent on top themselves

Posted by on 13 Feb 2013

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3 out of 5

great location

if you had stayed in other Sheraton hotels, you will be disappointed by the standard of this one. The hotel is a bit dated and the food is average. . On the plus side, the staff is very helpful and can't bit the location:right in the national park. Note that (as it's not mentioned on website when you book) , before you reach the hotel, you have to pay an entry fee of 130 pesos (one off) if you are foreigner, 20 Pesos if you are local. This is because the hotel is in the national park. also, the hotel is far form the nearest town. so there is nothing to do in the evening (you can get a cab as there is no shuttle to town) . if you want to entertain yourself on the internet, this comes at an extra cost. But i guess, you stay in this hotel for the falls. another tip: you can't see the falls at night time (i saw a guy breaking out his massive camera at 8pm. what a disappointment that was)

Posted by on 10 Dec 2012

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All-inclusive Details

  • Surcharge for premium or imported alcoholic beverages
  • Airport transfers not included

Property Features

Gran Meliá Iguazú offers its guests a full-service spa, an outdoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. There's an onsite business centre. A fitness centre, spa services, and multilingual staff are also featured at the luxury Gran Meliá Iguazú. Self parking is free. A complete renovation of Gran Meliá Iguazú was completed in December 2018. This 5-star Puerto Iguazú hotel is smoke free.

  • 1 building
  • 183 guestrooms or units
  • 3 levels
  • Built in 1978
  • Buffet breakfast (free)
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Iguazu (IGR-Cataratas del Iguazu Intl.) (11.1 km / 6.9 mi)
  • Parking: Free self parking

Room Amenities

Gran Meliá Iguazú offers 183 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include a bidet, complimentary toiletries and a hairdryer. This Puerto Iguazú hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Luxury bedding
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast daily from 6:30 AM to 10 AM.

Garganta del Diablo – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Lobby Bar – This bar specialises in international cuisine.

Jeriba Bar – This bar is located by the pool.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby

Spa Services

The on-site spa has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Number of treatment rooms 4
  • Outdoor treatment areas
  • Couples treatment rooms
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

All citizens of Argentina will be charged the national value-added tax (21%) upon check-out. Foreigners on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport and pay for the services rendered with a non-Argentine credit card or via bank transfer from another country. This tax exemption does not apply for stays over 90 days.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 65.0 per night.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • Only service animals are allowed
  • Please note, some room types at this property are not available when booking a stay with children.

Fees

Guests will be asked to pay the following charges at the property:

  • The 21% national VAT (value-added tax) is not included in the price, and will be charged at the property upon check-out for all citizens of Argentina. Foreigners on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport and pay for the services rendered with a non-Argentine credit card or via bank transfer from another country. This tax exemption does not apply for stays over 90 days. In the case of cancelled bookings, the cancellation penalties paid by the traveller will also be subject to the national VAT (21%).

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 8 per day (rates may vary)
  • Fee for in-room wired Internet: USD 8 per day (rates may vary)
  • Rollaway bed fee: USD 65.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Iguazú
  • Gran Meliá Iguazú Hotel Puerto Iguazú
  • Gran Meliá Iguazú Puerto Iguazú
  • Sheraton Iguazu Hotel Iguazu National Park
  • Sheraton Iguazú Iguazu
  • Sheraton Iguazú Resort Iguazu
  • Sheraton Iguazu Resort And Spa
  • Gran Meliá Iguazú Puerto Igua
  • Gran Meliá Iguazú Hotel
  • Gran Meliá Iguazú Puerto Iguazú
  • Gran Meliá Iguazú Hotel Puerto Iguazú

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.