Skip to main content
Beginning of main content
4.2 out of 5

"Beautuful setting with views of the falls. Staff wete faultless. Worth booking a roon wuth fall views. " More

By a verified traveller on Sun 24 Mar 2019

Enter dates to see availability

Family Room Waterfall View (4+1)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Room, 1 King Bed (3 adults)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room Waterfall View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Family Room Jungle View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Room, 2 Single Beds (Waterfal View)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Royal Suite (Red Level Waterfall View 6 adt)

Bed Count 2 King Beds Maximum Occupancy 6 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Gran Melia Iguazú. During your stay, you're just a quick walk from Iguacu River. Free breakfast, free WiFi in public areas and free self-parking are available.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with garden views at Restaurant & Bar Merkado, one of the property's 3 restaurants and 4 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Indulge with hot stone massages, hydrotherapy or Ayurvedic treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the helpful staff and the location
  • Just a 3-minute walk from Iguacu River and 12 minutes on foot from Iguazu National Park

Gran Melia Iguazú ratings based on 12 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Gran Melia Iguazú

Everyone (5) Couples (3) Family (2) Other (1)
5 out of 5
Beautuful setting with views of the falls. Staff wete faultless. Worth booking a roon wuth fall views.

Posted by on 24 Mar 2019

Was this review helpful to you?
Comment from Hotel Management

30 Mar 2019 by Mynor Espinoza

Thank you very much for your feedback. Regards,

3 out of 5
Pros: The location
Cons: The room could do with overall improvement
Location: Location is very good and the falls and things to do at the falls was very good
The hotel staff were very helpful but the rooms need to be improve very basic . Unfortunately at 6am thyey had group of people from China doing morning discussion on magaphones out side our room. Looking right on to the falls so w we're paying for A top room found this very disappointing the management alound this especially when there is so much space out side the hotel. That would not have caused this disruption . Can not say the hotel is good enough. For 4.5 /5 star rating .

Posted by , from uk on 13 Feb 2018

Was this review helpful to you?
Comment from Hotel Management

15 Feb 2018 by Mynor Espinoza

Dear rich, Thank you very much for your review. We are glad to know that you enjoyed our location and views. PLease accept our sincere apologies for the inconveniences during your stay. We have taken due notice of your experience. Best regards, Mynor Espinoza Director General

3 out of 5

Great location but hotel needs some work!

The hotel is in an excellent location and the pool and spa are great. The rooms are old and need updating. I booked the hotel for my boyfriend for his birthday and emailed the hotel prior to this. They said that they would do something special in our room. However this never happened! We actually ended up getting engaged on 28 December and when my partner inquired about booking a table in the hotel restaurant for that evening he was told that we couldn’t reserve a table. They didn’t seems to bat an eyelid that we had just got engaged which was very disappointing!

Posted by , from england on 30 Dec 2017

Was this review helpful to you?
Comment from Hotel Management

4 Jan 2018 by Mynor Espinoza

Dear laura, Thank you for entrusting us with your comments which help us to improve our customer service. Sorry if your stay did not turn out as you hoped it would. We have taken due notice of your experience and we will work to improve our service. We apologise again and hope to see you soon. Sincerely, Mynor Espinoza Director General

4 out of 5

You pay only for the location. 3 star rooms

Since it is situated in this National Patk, you can make full use of your time doing the several trails. Of course the view of the falls is amazing Sheraton who ran this hotel until 2 months ago should be ashamed of themselves for running down the rooms as badly as they did. I am being kind in rating the rooms as 3 stares.

Posted by , from Londob on 9 Dec 2017

Was this review helpful to you?
Comment from Hotel Management

11 Dec 2017 by Mynor Espinoza

Dear Abs, Thank you for your review! We are ready to renovate the hotel so we are working really hard to improve our services. Hope to see you again. Mynor Espinoza Director General

4 out of 5

Trip back in time

We stayed here for two days and had a falls view.... which was fabulous. The hotel has a 60s vibe... a bit like the set from Mad Man but its position makes it a must stay. The Falls are one of the best things I have ever seen....go !!

Posted by on 24 Mar 2016

Was this review helpful to you?
5 out of 5

Perfect location, brilliant service!

We were worried to stay at Sheraton for some negative reviews that we read before hand but we got a good offer so booked at the Sheraton, 2 double rooms. The hotel is in the most perfect location, right inside the park. The views from the restaurants are of the Iguazu Falls and it is spectacular. We did not get rooms with views to the falls but our rooms faced the front of the hotel, with views to their beautiful gardens, lovely balcony. I really don't know why people complain about this hotel, it was top in cleanliness and the staff always ready to help you. The food was really good. Yes it is expensive but the quality of the room, the comfy beds, the views made it all worth while. No time wasting from city traveling to the park in and out, no queues, just open your eyes and set off to a wonderful day.

Posted by on 25 Jun 2015

Was this review helpful to you?
4 out of 5
Der Service war sehr unfreundlich im generellen. Von einem 5 Stern Hotel bin ich mir anderes grwohnt

Posted by on 28 Feb 2020

Was this review helpful to you?
Comment from Hotel Management

5 Mar 2020 by Mynor Espinoza

Thank you for your feedback. Best regards,

5 out of 5
Die Aussicht auf den Regenwald und die Wasserfälle von Igazu

Posted by on 18 Dec 2019

Was this review helpful to you?
Comment from Hotel Management

25 Dec 2019 by Mynor Espinoza

Thank you very much for your feedback. Regards,

5 out of 5
Super Lage, ideal für Ausflüge zu den Wasserfällen.

Posted by on 23 Jun 2019

Was this review helpful to you?
Comment from Hotel Management

13 Jul 2019 by Mynor Espinoza

Thank you very much for your review. Regards,

4 out of 5

Perfekt gelegenes in die Jahre gekommenes Hotel

Das Hotel liegt auf der argentinischen Seite der Wasserfälle, aus meiner Sicht die bessere Seite als diejenige von Brasilien. Dies erlaubt den Gästen die ersten bzw. die letzten Parkbesucher zu sein. Hotel ist sonst im Verhältnis zum Zustand teuer aber die Freundlichkeit des Personals und die Lage macht diese Mankos fast wett. Es wurde ein Buffet offeriert ohne Menukarte - Qualität ok. Poolbereich ist schön. Der Aufpreis für ein Zimmer mit Blick zu den Wasserfällen ist empfehlenswert auch wenn man nur einen kleinen Teil davon sieht.

Posted by , from Zürich on 29 Oct 2017

Was this review helpful to you?

All-inclusive Details

  • Surcharge for premium or imported alcoholic drinks

Property Features

Gran Melia Iguazú offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi. Business amenities include a business centre and 2 meeting rooms. Event space at this hotel measures 4682 square feet (435 square metres) and includes a conference centre. A children's pool, a rooftop terrace, and multilingual staff are also featured at the luxury Gran Melia Iguazú. You'll have access to the outdoor pool at a partner property. Free self parking is available. This Puerto Iguazú hotel is smoke free.

  • 1 building
  • 183 guestrooms or units
  • 6 levels
  • 3 dining venues
  • 4 bars or lounges
  • 4682 sq ft of conference space
  • 435 sq. m of conference space
  • Built in 1978
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Central Station (1.2 km / 0.7 mi)
  • Parking: Free self parking

Room Amenities

Gran Melia Iguazú offers 183 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.

Restaurant & Bar Merkado – Overlooking the pool and garden, this fine-dining restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

GalaRestaurant & Pool Bar – This poolside restaurant specialises in international cuisine and only serves lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Restaurant & Bar Amaro – Overlooking the garden, this restaurant specialises in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Alter Rooftop Bar – This cocktail bar overlooks the pool and garden. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Yoga classes/instruction on site

Spa Services

The on-site spa has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 4
  • Outdoor treatment areas
  • Couples treatment rooms
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 1
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Iguazú
  • Gran Meliá Iguazú Hotel Puerto Iguazú
  • Gran Meliá Iguazú Puerto Iguazú
  • Sheraton Iguazu Hotel Iguazu National Park
  • Sheraton Iguazú Iguazu
  • Sheraton Iguazú Resort Iguazu
  • Sheraton Iguazu Resort And Spa
  • Gran Meliá Iguazú Puerto Igua
  • Gran Meliá Iguazú
  • Gran Melia Iguazú Hotel
  • Gran Melia Iguazú Puerto Iguazú
  • Gran Melia Iguazú Hotel Puerto Iguazú

You should know

  • Pool access available from 9:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://www.ebookers.com/Puerto-Iguazú-Hotels-Gran-Melia-Iguazú.h454059-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Puerto-Iguazú-Hotels-Gran-Melia-Iguazú.h454059-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Puerto-Iguazú-Hotels-Gran-Melia-Iguazú.h454059-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.