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4.1 out of 5

"Beautuful setting with views of the falls. Staff wete faultless. Worth booking a roon wuth fall views. " More

By a verified traveller on Sun 24 Mar 2019

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Deluxe Room, 2 Single Beds (Jungle View)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£154* Per night/room 4 Jun - 5 Jun

Family Room Waterfall View (4+1)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Family Room Waterfall View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room Jungle View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Single Beds (Waterfal View)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Royal Suite (Red Level Waterfall View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Gran Melia Iguazú's great location gets high marks from our customers. During your stay, you're just a quick walk from Iguazú National Park. Free breakfast, free WiFi in public areas and free self-parking are available. Built in 1978, this 5-star hotel has 183 rooms over 6 floors. All rooms offer free WiFi and balconies.

  • Air-conditioned rooms with balconies, 24-hour room service and LCD TVs
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with garden views at Restaurant & Bar Merkado, one of the property's 3 restaurants and 4 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Indulge with hot stone massages, hydrotherapy or body treatments at Yasi Health Club & Wellness Center
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a health club and yoga classes
  • Guests have great things to say about the beds and the location
  • Steps from Iguazú National Park and 12 minutes on foot from Iguazu Falls

Gran Melia Iguazú ratings based on 18 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Gran Melia Iguazú

Everyone (5) Couples (4) Family (3) Other (3) Friends (2)
5 out of 5
Beautuful setting with views of the falls. Staff wete faultless. Worth booking a roon wuth fall views.

Posted by on 24 Mar 2019

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Comment from Hotel Management

30 Mar 2019 by Mynor Espinoza

Thank you very much for your feedback. Regards,

3 out of 5
Pros: The location
Cons: The room could do with overall improvement
Location: Location is very good and the falls and things to do at the falls was very good
The hotel staff were very helpful but the rooms need to be improve very basic . Unfortunately at 6am thyey had group of people from China doing morning discussion on magaphones out side our room. Looking right on to the falls so w we're paying for A top room found this very disappointing the management alound this especially when there is so much space out side the hotel. That would not have caused this disruption . Can not say the hotel is good enough. For 4.5 /5 star rating .

Posted by , from uk on 13 Feb 2018

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Comment from Hotel Management

15 Feb 2018 by Mynor Espinoza

Dear rich, Thank you very much for your review. We are glad to know that you enjoyed our location and views. PLease accept our sincere apologies for the inconveniences during your stay. We have taken due notice of your experience. Best regards, Mynor Espinoza Director General

3 out of 5

Great location but hotel needs some work!

The hotel is in an excellent location and the pool and spa are great. The rooms are old and need updating. I booked the hotel for my boyfriend for his birthday and emailed the hotel prior to this. They said that they would do something special in our room. However this never happened! We actually ended up getting engaged on 28 December and when my partner inquired about booking a table in the hotel restaurant for that evening he was told that we couldn’t reserve a table. They didn’t seems to bat an eyelid that we had just got engaged which was very disappointing!

Posted by , from england on 30 Dec 2017

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Comment from Hotel Management

4 Jan 2018 by Mynor Espinoza

Dear laura, Thank you for entrusting us with your comments which help us to improve our customer service. Sorry if your stay did not turn out as you hoped it would. We have taken due notice of your experience and we will work to improve our service. We apologise again and hope to see you soon. Sincerely, Mynor Espinoza Director General

4 out of 5

You pay only for the location. 3 star rooms

Since it is situated in this National Patk, you can make full use of your time doing the several trails. Of course the view of the falls is amazing Sheraton who ran this hotel until 2 months ago should be ashamed of themselves for running down the rooms as badly as they did. I am being kind in rating the rooms as 3 stares.

Posted by , from Londob on 9 Dec 2017

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Comment from Hotel Management

11 Dec 2017 by Mynor Espinoza

Dear Abs, Thank you for your review! We are ready to renovate the hotel so we are working really hard to improve our services. Hope to see you again. Mynor Espinoza Director General

4 out of 5

Trip back in time

We stayed here for two days and had a falls view.... which was fabulous. The hotel has a 60s vibe... a bit like the set from Mad Man but its position makes it a must stay. The Falls are one of the best things I have ever seen....go !!

Posted by on 24 Mar 2016

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5 out of 5

Perfect location, brilliant service!

We were worried to stay at Sheraton for some negative reviews that we read before hand but we got a good offer so booked at the Sheraton, 2 double rooms. The hotel is in the most perfect location, right inside the park. The views from the restaurants are of the Iguazu Falls and it is spectacular. We did not get rooms with views to the falls but our rooms faced the front of the hotel, with views to their beautiful gardens, lovely balcony. I really don't know why people complain about this hotel, it was top in cleanliness and the staff always ready to help you. The food was really good. Yes it is expensive but the quality of the room, the comfy beds, the views made it all worth while. No time wasting from city traveling to the park in and out, no queues, just open your eyes and set off to a wonderful day.

Posted by on 25 Jun 2015

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4 out of 5

Beautiful location

A good standard hotel with all the expected facilities. Rooms clean and spacious however at the time of our visit there appeared to be a refurbishment taking place which may cause issues. Bar service was poor, very slow and bar tender said there was no tonic water in the hotel despite having drunk a gin and tonic 20 minutes earlier in the restaurant. We had to go back to the restaurant ourselves for service as the barman didn't offer!!

Posted by on 24 Nov 2013

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4 out of 5

Great location

Was slightly nervous about the hotel given some previous reviews but overall very nice hotel. Paid bit extra for room with view of falls which is well worth it. The hotel rooms have just been refurbished and very nice and comfy. Views from room stunning. Breakfast was very good - although the meal in the evening was just ok, typical hotel chain. The pool is lovely and separate saunas in male/female changing areas which is very plush. The spa can be used for extra cost and I didn't try but looked nice. Location is big selling point. We arrived on early flight 730am and taxi brought us straight to hotel (110Peso I think, but anyhow the prices are displayed in baggage area of airport - get taxi at desk on left before you exit baggage area), stopping at park gate en route to buy ticket for park - taxi waits for you. Location is fab as its only hotel within the park and so you can nip back in daytime (if soaked on boat!) and means you can go and wander the walks early in morning before the crowds or late on after the park has closed. Enjoyed my stay.

Posted by on 17 Nov 2013

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4 out of 5

Sightseeing

Please warn people to have Argentinian money to pay park entry fee otherwise be in a hands of taxi driver who will exchange money at the ripp off rate but it is not much watch also tips after you sign bill they add 10percent on top themselves

Posted by on 13 Feb 2013

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3 out of 5

great location

if you had stayed in other Sheraton hotels, you will be disappointed by the standard of this one. The hotel is a bit dated and the food is average. . On the plus side, the staff is very helpful and can't bit the location:right in the national park. Note that (as it's not mentioned on website when you book) , before you reach the hotel, you have to pay an entry fee of 130 pesos (one off) if you are foreigner, 20 Pesos if you are local. This is because the hotel is in the national park. also, the hotel is far form the nearest town. so there is nothing to do in the evening (you can get a cab as there is no shuttle to town) . if you want to entertain yourself on the internet, this comes at an extra cost. But i guess, you stay in this hotel for the falls. another tip: you can't see the falls at night time (i saw a guy breaking out his massive camera at 8pm. what a disappointment that was)

Posted by on 10 Dec 2012

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Renovations + Closures

This property is closed from 2 April 2020 to 14 January 2021 (dates subject to change).

All-inclusive Details

  • Surcharge for premium or imported alcoholic beverages
  • Airport transfers not included

Property Features

Gran Melia Iguazú offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a kids' pool. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 4 bars/lounges and A poolside bar. Free breakfast is served daily. Public spaces have free WiFi. Event space at this hotel measures 4682 square feet (435 square metres) and includes conference centres. A rooftop terrace, multilingual staff, and gift shops/news stands are also featured at the luxury Gran Melia Iguazú. You'll have access to the outdoor pool at a partner property. Free self parking is available. A complete renovation of Gran Melia Iguazú was completed in December 2018. This 5-star Puerto Iguazú hotel is smoke free.

  • 1 building
  • 183 guestrooms or units
  • 6 levels
  • 3 dining venues
  • 4 bars or lounges
  • 4682 sq ft of conference space
  • 435 sq. m of conference space
  • Built in 1978
  • Buffet breakfast (free)
  • Bar by the pool
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Iguazu (IGR-Cataratas del Iguazu Intl.) (11 km / 6.9 mi)
  • Parking: Free self parking

Room Amenities

Gran Melia Iguazú offers 183 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature Egyptian cotton sheets, down comforters and premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include bathrobes, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Air conditioning
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Toothbrush and toothpaste available

Food & Drink

Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM.

Restaurant & Bar Merkado – Overlooking the pool and garden, this fine-dining restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

GalaRestaurant & Pool Bar – This poolside restaurant specialises in international cuisine and only serves lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Restaurant & Bar Amaro – Overlooking the garden, this restaurant specialises in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Alter Rooftop Bar – This cocktail bar overlooks the pool and garden. Open daily.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Yoga classes/instruction on site

Spa Services

Yasi Health Club & Wellness Center has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 4
  • Outdoor treatment areas
  • Couples treatment rooms
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 80 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Staffed front desk
  • LGBTQ friendly
  • Please note, some room types at this property are not available when booking a stay with children.
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Stay Safe with Meliá (Meliá)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • The 21% national VAT (value-added tax) is not included in the price, and may be charged at the property upon checkout for all residents of Argentina. Travellers on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport and pay for the services rendered with a non-Argentine credit card or via bank transfer from another country. This tax exemption does not apply for stays over 90 days. In the case of cancelled bookings, the cancellation penalties paid by the traveller will also be subject to the national VAT (21%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 80 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Iguazú
  • Gran Meliá Iguazú Hotel Puerto Iguazú
  • Gran Meliá Iguazú Puerto Iguazú
  • Sheraton Iguazu Hotel Iguazu National Park
  • Sheraton Iguazú Iguazu
  • Sheraton Iguazú Resort Iguazu
  • Sheraton Iguazu Resort And Spa
  • Gran Meliá Iguazú Puerto Igua
  • Gran Meliá Iguazú
  • Gran Melia Iguazú Hotel
  • Gran Melia Iguazú Puerto Iguazú
  • Gran Melia Iguazú Hotel Puerto Iguazú

You should know

  • Pool access available from 9:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.