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Agatha King

Bed Count 1 King Bed Maximum Occupancy 3 Max
£320* Per night/room 14 Feb - 15 Feb

Sapphire Room

Bed Count 1 King Bed Maximum Occupancy 5 Max

Ruby Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Agatha Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Sapphire, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 7 Max

Amber Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Sensira Resort & Spa Riviera Maya – All Inclusive, you're just a quick walk from Petempich Bay. You'll find features such as free WiFi in public areas and free self-parking, plus 3 outdoor pools.

  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at La Pergola, a buffet restaurant that serves international cuisine
  • Splash around at the waterslide or swim in the 3 outdoor pools
  • Indulge with massages, body treatments or facials at Inspiration Spa
  • Services include free babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a private beach, a gym and a playground
  • Steps from Petempich Bay and Arrecife de Puerto Morelos National Park

About the Sensira Resort & Spa Riviera Maya – All Inclusive

Location KM 27.5 Carr. Cancún - Tulum Mz 40 Lt 16, Puerto Morelos, QROO 77580

All-inclusive Details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Property Features

Sensira Resort & Spa Riviera Maya – All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Simply walk outside to feel the sun on your face at the white sand beach. At Sensira Resort & Spa Riviera Maya – All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This all-inclusive hotel also offers a free kid's club, a children's pool and a hot tub. Free self parking is available. This 4.5-star Puerto Morelos hotel is smoke free.

  • 359 guestrooms or units
  • 6771 sq ft of conference space
  • 629 sq. m of conference space
  • Built in 2020
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (free)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 3
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (free)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Sensira Resort & Spa Riviera Maya – All Inclusive offers 359 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch Flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries. This Puerto Morelos hotel provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony
  • Pillowtop beds
  • Stocked minibar (free)
  • iPod dock
  • Flat-screen television
  • Cable channels
  • Espresso maker
  • Egyptian cotton linens
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

La Pergola – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Galerie Des Sens – This fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar. Open daily.

La Finca de Ana – This theme restaurant specialises in Mexican cuisine and only serves dinner. Open daily.

Rodeo Grill – This steakhouse only serves dinner. Guests can enjoy drinks at the bar. Open daily.

La Tentazione – This fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar. Open daily.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a waterslide, a spa tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Spa Services

Inspiration Spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body treatments. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Number of treatment rooms 9
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Hotel Names

  • Sensira Resort Spa
  • Sensira Resort Spa Riviera Maya – All Inclusive
  • Sensira Resort & Spa Riviera Maya – All Inclusive Hotel
  • Sensira Resort & Spa Riviera Maya – All Inclusive Puerto Morelos

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Awards & Affiliations

The property is a member of the Leading Hotels of the World.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.