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Junior Suite Platinum

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room Platinum

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Family Room

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Junior Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the pool at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive. During your stay, you'll be within walking distance of Puerto Morelos Town Square. Free breakfast, 2 outdoor pools and 2 restaurants are available.

  • Free buffet breakfast served daily
  • The 2 restaurants, poolside bar and 3 bars/lounges offer choices for drinking and dining
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Indulge with body scrubs, hydrotherapy or facials at El Cocay Spa
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a sauna
  • Guests have great things to say about the overall condition of the property and the pool
  • 12 minutes on foot from Arrecife de Puerto Morelos National Park and a 3-minute drive from Puerto Morelos Town Square

About the Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

Location Boulevard El Cid, Unidad 10, Puerto Morelos, QROO 77580

All-inclusive Details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Property Features

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. A private beach is featured. Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, Access to hot tub, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served daily. A children's pool, spa services, and multilingual staff are also featured at the eco-certified Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive. Smoking is allowed in designated areas at this 4-star Puerto Morelos hotel.

  • 150 guestrooms or units
  • 2 dining venues
  • 3 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Parking

Free self parking , Free valet parking

Room Amenities

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive offers 150 air-conditioned accommodations with free minibar items and minibars. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Stocked minibar (free)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive has 2 restaurants on site.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub and a sauna.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, El Cocay Spa. Services include facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 6
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 25 years old.

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 25 years old. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. <

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: USD 15 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Ventus Ha at Marina El Cid
  • Ventus Ha at Marina El Cid Spa Beach Resort All Inclusive

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • EarthCheck
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.