8 Apr 2019 by Monica, Hodelpa Costumer Satisfaction Manager
Dear guest, Thank you very much for choosing us and taking the time to rate us 4/5 for our great service. Its been our pleasure serving you, Warm regards,
28 Jan 2021 by Alba Sanchez
Cher client: Merci beaucoup de nous avoir choisis et de prendre le temps de nous évaluer 4/5 pour notre excellent service. Ce fut un plaisir de vous servir, un salut cordial,
11 Mar 2020 by Emotions Playa Dorada
Hyvä JeaH. Olemme erittäin kiitollisia ja iloisia kuullessamme arvostanne viimeaikaisesta vierailustasi. Olemme edelleen avosylin vastaan ottaaksemme teidät uudelleen, kiitos paljon suosituksista tuleville vierailijoillemme, terveisiä,
All-inclusive room rates at Emotions Puerto Plata are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
Some rates at Emotions Puerto Plata are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Emotions Puerto Plata, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges, A beach bar, and A poolside bar. WiFi is free in public spaces. This beach hotel also offers a kids' pool, an outdoor tennis court and a sauna. Smoking is allowed in designated areas at this 4-star Puerto Plata hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Emotions Puerto Plata offers 425 forms of air-conditioned accommodation with minibars and a safe. Televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a limited basis.
Amici – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required.
Bigaro – This restaurant specialises in seafood and only serves dinner. Reservations are required. Open daily.
Oregano – This restaurant specialises in local cuisine and serves lunch and dinner. Reservations are required. Open daily.
Lolita – This restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
Ergos – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
24-hour room service is available.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Evolution Spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna.
The spa is open daily. Guests under 13 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts Visa and Mastercard; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).